Zeus Hotel The Village And Waterpark in Hersonissos

Upon arrival at 3 in the morning, we were given our keys and the man at check in let us enter the dining room to eat after our tiresome flight. In the morning, we woke up and realised our view was blocked by a very large, overlooking tree. We spoke with our Tui rep who was very helpful and managed to get us a sea view room which is what we had paid extra for. For the best part of our stay, the relax pool was attended by a very angry blond - haired lady. Hour by hour, day by day, she would constantly turn children away despite them having made no noise in the pool. On one occasion, she turned away a baby and told the mother to take it to the children's pool even tho it wasn't making any noise or causing bother to any other guests who clearly didn't mind their presence. Every time a child came, she would tell them to leave. On our last day, the pool was now attended by a man. Many children making noise and splashing (which nobody minded) were not being told off which supports the fact that the woman was clearly too strict. Other staff throughout the resort such as drivers and cleaning staff were attentive and hard at work. The map located on the arcade wall states there is a fish spar and when I inquired at reception about it, I was told they didn't have one. Our room was also full of spiders, ants and mosquitoes that bit us during the night. We were forced to use a towl to kill them. The toilet matt was also dirty and the bath had chips and marks. I also find it bizarre that there is an extra fee if you want to keep your room past 11am which is the time one must vacate their room by. The food, which was rather bland, is clearly set up for tourism and a British target audience. Having OCD, I find it disgusting when I see children putting food on their plates then changing their minds and putting it back. They also don't use the provided serving spoons. Also, it's rather off-putting to see a grown man with his bare feet and legs out on another chair.

Zeus hotels After travelling for 8 hours and arriving at 9pm we were told our block had ‘no electricity’.’ Our family and a few others were told we could not stay and were taken to their other 5* hotel Blue Sea Beach (Stalis) by taxi. We were offered food before we left. We are given all inclusive at the new place which was very nice. Reading other reviews, this is not uncommon, but we weren’t expecting it, we just wanted to relax and unpack. Overbooking seems to be a common issue here and the other hotel is used regularly- our room (362) was ready the following morning (as check out is at 11) but we spent a while waiting at Stalis for our taxi (supplied by the hotel). The story about no electricity didn’t stack up as the other people we came back with were put in other blocks and there were people already in the other rooms. We would have preferred honesty. When we did finally arrive at Zeus, as a sweetener, we were given 2 x 30mins massages in the spa, which we used. There was a push to spend more but I declined as we hadn’t had the best start. The massages however, were lovely. Room Room 362 was half way up the hill overlooking the sea and also the main pool/childrens pool, there was loud music all day so no chance of a siesta and the towels were out very early. The room had sun in the afternoon and early evening . Typical Greek basic style but clean and adequate for a two week holiday. Room cleaned daily. Good air con - thank you! However, the Wifi wasn’t good at all! The suite had two rooms, with adjoining door giving some privacy to our daughter, and two balconies. Very hard single bed though - our daughter found it very uncomfortable and had to put a duvet under her, which didn’t really improve things. When we first used the shower it flooded the bathroom as the drain was bunged up. Also, the hairdryer started smoking but a call to reception got things sorted very quickly. Maintenance are very prompt in their golf buggies and will also take you up the hill if needed. It’s very steep and tough in 30 degree heat! The hotel has a mix of nationalities- including lots of Germans and French. Beautiful Gardens- well maintained. An abundance of noisy crickets! A lovely spot, it does feel like a liitle bit of paradise. Pools No lifeguard at pools (apart from 2 in the waterpark) although all signs at the pools mention a life guard! No enforcement of towels on sun beds, no chance of a bed at all unless you got up very early, no spare beds that could be used when it gets busy. Unsupervised children were left for hours on end, presumably it would be up to the other guests to help/save them! The soft drinks/slush tasted sickly sweet. However the coffees were good. We spent all our days at the relax pool. Joanna was amazing there - keeping everyone in check. She made our holiday and helped us to relax! Thank you Joanna! She ensured there were no ball throwing and asked people to be respectful and quiet - she was sometimes ignored. Si