Hotel Club

I stayed at this hotel recently and was genuinely shocked by what I found upon returning to my room: the cleaning staff had placed bath towels inside the bidet. At first, I thought it might be an isolated mistake, but the lack of any explanation or follow-up from the staff made it even more concerning. This is a serious hygiene violation — no guest should have to question whether their towels have been stored in a sanitary place. I travel frequently and have stayed at many hotels, but I have never encountered such an unprofessional and unsanitary act. Sadly, this incident completely ruined the trust I had in the cleanliness of the hotel. I sincerely hope the management takes this seriously and re-trains their housekeeping staff. Until then, I would not recommend staying here — not unless you’re okay with your towels being kept in the toilet.

Let me start by saying that the hotel staff, in the main, were very nice.Unfortunately, however this hotel does not meet the description and bears no resemblance to the now dated photos shown in the adverts.It is not a "resort" hotel for beach /sun loving holiday makers, more a drop-in overnighter for students and folks on tour. The hotel is down a small side street off the very busy main road and is located in a residential and commercial area.We were picked up from the drop off point by an older gent in his decrepit works van, which raised immediate red flags.The van, with its one working door, then dropped us at what I thought was the back-door but turned out to be the main entrance to the hotel. The van was parked there most days, not really a welcoming sight.The room was a decent size however the bathroom was smaller than our wardrobes at home. The wife and myself are not big people but it was a struggle getting into the shower cubicle and manouvering around in it. No room for shelves for your shampoos,soaps etc so it all went on the shower floor meaning you had to carefully bend down without bumping the lever and switching the shower off. There was a kettle but no welcoming tea or coffee, and you cannot get towels for the pool or beach. The "double" bed was 2 singles pushed together.The wall-paper was coming away from the wall at points, and one of the lamps was held together with masking tape.Also,be aware..... you can hear everything, and I mean everything, from the neighbouring rooms. The bar was in the main entrance area and was rarely manned and very sterile, no music, TV's switched off (there were no English speaking channels anyway) and not somewhere you could get a cold beer ar a sandwhich on a whim.The restuarant is below ground level and has no windows, not much chance of a romatic dinner overlooking the ocean or a beautiful garden I'm afraid. As with the bar, there is no music, but you do get paper table clothes, s&p in sachets, not shakers,and the food is re-heated for you as you have to order at breakfast to let them prepare it. Nothing is cooked to order, there are no fresh vegetables, you mainly get lettuce with everything. The breakfast selection is sparce. No bacon, sausages, beans, tomatoes, hash browns, fresh yoghurts (there are supermarket carton ones). The staple appears to be boiled potatoes diced up with some tinned mini-hot-dogs! There are no bar-snacks of any kind on offer between breakfast and dinner, nothing that would help you enjoy your experience. The pool area is small, no room for loungers only deck chairs, and the rooftop terrace with views of the surrounding tenaments on 3 sides is the only other option. Neither area is manned, so if you want a cool drink, snack or ice-cream, forget it. There are no parasols or waste bins anywhere, and the whirlpools are filthy. The beach is a good 30 minute walk, and the main road is only 50 yards from the front door so be careful. The traffic is horrendous, there are no c

Only here because our tour company had to rebook close to our departure date. That the hotel could accommodate 20+ people at short notice in Sorrento at near peak season should have raised a red flag Where to start? Our room was tiny, with peeling wallpaper and undersized beds (I am average height and my feet hung over the end). There is nowhere to open more than one suitcase at a time. The beds are hard but tolerable. The safe used an actual key (have to request), quaint but not an issue. The Aircon was fine, if on the noisy side. Breakfast is very basic, with a few "hot" options. The scrambled eggs were barely warm and on one occasion stone cold. The wait staff were bordering on rude. The dining room is in the basement and lacks atmosphere or style - not somewhere you would want to linger. Although near the railway, we didn't really have a problem with the trains. The way the hotel is orientated both sides are near the tracks. Road noise was not an issue. The pool is small and water freezing. The surrounding area is small and unloved. There is a roof terrace with fine views, but nowhere to sit or shade. Seems to be set up for sunbathing and use the hot tubs there. The hot tubs were filthy with black crud in the bottom and a charge to use - needless to say we didn't bother. You reached the roof by lift, but can't walk down as the fire door / only exit was locked!!! Pretty sure that would get the place a fine in most countries. I could go on, but imagine Fawlty Towers and you would not be far off the mark. Finally as you try to leave the owner will berate you to return the plastic key card.