B&B Hotel Roma Italia Viminale in Rome

I can't rate the hotel as a whole, since I was put in a separate utility room in the backyard of the building. There were no photos of this room in the description of the room I booked, and no one mentioned it in the reviews either. If the hotel had posted accurate photos and descriptions, I wouldn't have booked it.
In order to get to this "room", you need to exit the building into the courtyard, walk a few meters down the street to the utility or technical rooms, find the door with the number 138, and there is not a single light source near it (you will have to use a flashlight at night), and enter the code.
The room is modest in size, it has a table, a chair, a folding bed, shelves for clothes, a safe, a TV, an air conditioner with a torn off lid. And the worst thing is that the room does not have a full-fledged window! There are only a couple of narrow openings in the wall, and even on a clear day no light penetrates into them! In addition, these structures cannot be opened and the room cannot be ventilated due to the strong, pungent smell of cleaning products. After checking in, late in the evening, I opened the door to the street, putting a chair there to somehow get rid of these smells, and for a long time I could not start to rest, instead sitting at the threshold.
I approached with a request to change the room, and I was ready to pay extra, but they told me that the hotel was fully booked.
For the first time in my life, I give bad ratings, just to attract the attention of the hotel management. You can't put people in a room without giving them the right to get acquainted with its nuances at the booking stage!
I did not expect this from the B&B hotels chain.
On the plus side, the "room" is good and recently renovated, everything is new, although the furnishings are sparse. The bathroom is excellent, 10 out of 10!
The hotel staff deserves the highest marks. Breakfast is 3 out of 5, average.