Hotel Poggio in Arenzano

Stayed here for one night during our honeymoon trip from Milan to Barcelona. The room was nice overall. The wooden beams on the roof were a nice touch.

The crib we had requested was placed to the room - shame it had two quite large holes on the side which was a safety risk. It was also nice to see they use the larger refillable soaps in the bathrooms. In this occasion the shower gel bottle was empty tho 😣 what made the stay even more sad was the breakfast - or well the lack of it. One of the two coffee machines was broken and the second spilled all the coffee in a nice curve to the floor. Half the breakfast table was of different types of marmalade and the other half was of sugar cakes. There was supposedly eggs and bacon but once the staff was notified of the empty plates we were brought 4 slices of bacon to share after a long wait and none was filled to the buffet itself. You might think they weren’t filling the buffet cause it was so late, well we were there at 8:15 while the buffet was from 7-10am.

No allergen information on sight, very limited options if you are with food allergies😣

Great access to the highway, walking distance to center 👍🏼

Hotel located very close to the roundabout leading to the motorway entrance, spacious rooms, livable balcony, equipped with armchairs and table. The courtesy kit for the bathroom was missing, such as hair caps, make-up remover wipes, cotton buds for the ears; slippers were missing; for my taste, the mattress was very hard and the pillow too high and firm. Problems at breakfast, almost a Fantozzian situation; there was a very large sports group that all had breakfast at the same time, causing a crisis for the waiters, the dining room and the kitchen; the tables were all occupied, the guests were waiting to be seated at the table; when after about 15 minutes we managed to find a table, all the basic products were missing, such as bread, cold cuts, croissants, even the hot drinks dispenser was out of order and we had to wait another ten minutes before they restored it. I was embarrassed for the staff; I hope it was an accident and not normal.