Albergo Ristorante Grigna in Mandello

Worst stay ever
The room was a disaster; worn down bed, bathroom dirty, mold in the shower, etc … The girl at the reception was friendly and took the time to explain the neighborhood. But else the stay was not worth its money. The pictures on ********** are from a few years ago and do not show the current state of the room(s).
Try to avoid this place if possible.

We arrived late, tired from a long drive, only to enter a room that had no air condition!
When we opened the windows, heavy traffic noise echoed in; lots of obnoxious motorcycles speeding.
The bathroom smelled of urine, the shower walls are full of mold, upper bunk mattress sunk, furniture parts were falling off.
Because it was so hot in the room, the four of us couldn’t sleep for more than a couple of hours.
We asked for a fan and they said they don’t have any.

The only benefit was free parking across the street.

Tried to reach the hotel manager at 11:30 AM and he said that he’ll get back to me after 4 PM to which he never got back to me.

Horrible, horrible dump of a hotel, stupid management (owner?) response.
Couldn’t wait to get out of the hell hole.
I waited til last moment, hence the poor judgement in reserving this crap of a so called hotel.

IF you are considering to book a room, look at the the comments on HYGIENE AND STAFF ATTITUDE (not only me, there are a lot of comments on these...).

The train are not working from June 2025 for maintenance (lasting for several months) and there are buses as substitution. Thus, the convenience of this location wasn't a significant advantage. And other locations near the lake and Lecco are all very convenient and reasonably priced alternatives. AVOID this place. Even this place eas cheap, it didn't worth it.

We spent one night there from 15-16/6 (the temperature was over 32 degree Celsius) and the air conditioning was not functioning (the staff told me that the ac of whole building were not functioning). It was not possible to open the window to sleep as it the hotel is next to the main room, quite noisy at night if you leave the window open. The staff didn't try to contact us and inform us about the situation in advance, nor did they inform us during check-in. They only informed us that the ac didn't work when we asked.

The staff was rude and didn't care about it at all. No remedial action or didn't try to offer any assistance to js at all.

The service and the location deserve 5 stars. The staff is friendly and very accommodating. Jeff went way and beyond to make sure that guests get what they need.

However, the food has potential to be better by adding spices. Everything was bland including the pizza. They look delicious but taste is missing.