The Garda Village in Sirmione

It was my first time at Garda Village and I truly wasn’t expecting much. We stayed at the campground for 5 days. I’d give 2 stars overall.

A hotel should be judged by how they present themselves, their standard in comparison with their price and the full experience.

Safe to say, this is not a four Star experience and at 180 euro/night, plus hidden fees for linen and towels, you should get so much more for your money.

What you do get is moldy, uncleaned rooms and very very old standards.

The receptionist was very unfriendly and unprofessional and blamed me for being stupid when I asked why the hotel extra cost for linens, which was not previously communicated. No help to be given from the reception so no point in bringing up the problems with the dirty room.

The location is great however, with the lake just outside and thanks to this we could still enjoy the stay, even tho we spent most of our time outside the hotel area.

In summary, as a hotel with almost 200 euro per night, this was a clear 1 star experience.

Not satisfied
Filthy and not properly cleaned. Doors not possible to lock properly and beds was very hard and uncomfortable. Ants invaded the apartment during the night.

This is not a 4 star resort (or even close).we checked in to the resort ok charged €60 for towels bedding and cleaning went to our room within minutes decided we had been mislead regarding the quality of the hotel and went back to receiption to inform them we wouldn’t be staying. Received or €60 euros back and book a lovely resort 4 star Chervo golf hotel resort for around the same price.(completely different hotel was worlds a part) will be contacting ******* about our experience