Hotel Monica in Florence

Check-in another place / Noisy floors: You can hear everything from the corridor/ Noisy steps / 4 chairs no table on balcony / Very strong smell of stained humidity in lobby: Unbearable every day. I do not recommend for the high price paid

The property was listed as having "partially open bathroom." I thought that meant the toilet was not private from the shower area. Apparently it meant we had to share a bathroom with 6 other rooms! If it was shared bathroom it should be listed that way. Make things clear. When I went to use the bathroom it was obvious someone had been wearing outdoor shoes in there because there were dirty footprints on the wet floor. Also, someone had left the wet sweatshirt hanging over the shower curtain.
Also, when I expressed my concern over the bathroom situation to the reception person he was quite rude.
The entry way into the buidling smelled of sewage!
The original listing for the room said "breakfast included" but when we got there we were told it was not.
I also feel sure we booked a queen size bed but ended up with 2 twin beds on opposite sides of the room.
The place was very noisy.
This was the most unpleasant night I have spent since I was at camp as a child :-(
I do not recommend this hotel!

Our room had the bathroom down the Halls from the room. Didn't realize that until we checked in. I would have picked a different hotel if I knew this. Apparently this is common in Italy though but it would have been nice to know ahead of time.

I recently stayed at Hotel Monika in Florence and had a mixed experience. The location was convenient, being close to the train station and boasting an amazing Indian restaurant on the ground floor. However, the check-in process was peculiar, as guests are directed to another hotel, Mario, to speak with staff. Upon arrival at Hotel Monika, we found only two staff members, who were difficult to locate within the hotel.Furthermore, the breakfast options were disappointingly limited, prompting us to opt for breakfast outside the hotel. I would advise against booking rooms with breakfast included.Additionally, the entry of the hotel left much to be desired. Its poor condition failed to leave a good impression, contrary to the saying "first impression is last." One thing to add that they don’t have an elevator at hotel.
Overall, while the location and restaurant were highlights, the check-in process, limited breakfast options, and poor entry condition detracted from the overall experience at Hotel Monika.