5 star hotels in Hakuba

This European-style ski hotel is located in the forest. There are few guests in the off-season. The hotel's French food is good, but the decoration is a bit old.

I have stayed at this hotel four times since 2012 and come for winter, both Christmas and Chinese New Year. The hotel is beautiful nestled in the forest. The lobby is cozy with a fireplace for roasting marshmallows, the restaurant picturesqe with surround glass windows to watch the snow fall during dinner, the rooms are spacious, clean and lovely with deep plunge tubs for soaking at the end of the...

Facilities: The equipment is relatively old, but well maintained; Hygiene: It's OK, but I have a mysophobia, and some corners are still relatively dark after wiping with alcohol for a while; Environment: It should be said that it is good, located in the forest. It is a relatively remote location, but the environment is very good. But it is basically impossible to get a taxi or hotel bus outside,...

Staying in this hotel made me feel the warmth of home, with comfortable beds, thoughtful supplies, and meticulous service. It is an ideal place to stay for business trips and travel.

The attention detail was wonderful. They took great care of us. Drove us to and from skiing and other locations. Wonderful staff. Gorgeous room and main building.

The only five in the area Transfer to three ski lifts, as well as to railway and bus stations Call a taxi Equipment is stored and brought The rooms are large, if you don't take the cheapest one Jacuzzi bath and shower Separate bathroom amenities that are changed every day Tea and treats in the Hall with a fireplace Several cafes nearby Of the minuses Not tasty food in local restaurants and overpriced...

Best hotel you can get there. Near the kokusai lift, rhytm rental. Very good breakfast!

I stayed in this hotel during snowboarding. The staffs were friendly, helpful, and professional. The breakfast was delightful and the dinner was great. I appreciated the ski and snowboard rental service. The room was very impressive.

Lovely hotel in the middle of Hakuba. Location is a little secluded and without a car, it takes some effort to get to the city or around. We were happy to stay and chill at the hotel though. Opted for half board (Dinner provided) Super convenient with the ski rental on site, and shuttle buses to ski resorts provided. Onsen: newly refurbished and amazing! Breakfast and Dinner : was pleasantly surprised...

Excellent and cozy hotel. However, the receptionist's service was a bit gruff, and my room was dirty. There were a lot of cookie crumbs under the beds, a lot of hair, and almost 20 ladybugs in the room, especially behind the curtains. Aside from the receptionist's service, the rest of the staff were very attentive.

The hotel offers fridge rental service, and during ski season, there's a free shuttle bus to major ski resorts, making transportation quite convenient. There are three restaurants to choose from within the hotel, but unfortunately, one was under renovation this time. The hotel's hot spring provides a wonderfully relaxing space after a day of skiing.

Hakuba Tokyu Hotel boasts an excellent location, conveniently close to Happo One Ski Resort, with a free shuttle service making it ideal for winter ski trips. The hotel's European castle-style design is grand and impressive, and the rooms are spacious and clean. The public onsen bath is perfect for relaxation, and the breakfast buffet offers a rich and diverse selection. Both the French and Japanese...

Hakuba isn't very big; the town area is just a few streets. The hotel is on a small hill, and there are several other hotels nearby, which provide the lighting for the entire hill. There are no convenience stores nearby. The hotel offers Japanese-style rooms, which I chose. The downside is that you have to make your own bed, which might be too much for older people. There were many elderly people and...

Stayed late June to see the stunning Itawake view. No skiing, just soaking in Hakuba’s nature. Hotel was peaceful, surrounded by trees — perfect for relaxing walks. Staff were friendly and super helpful. Room was clean, a bit small for what we booked. Breakfast was okay, mix of Japanese and Western. The onsen was the real highlight — so refreshing after a day out. Even without snow, Mominoki was a...

We had a wonderful time. Our plans were canceled due to the rain, but the hotel was great. I'd love to stay here again. Thank you for your help.

The room is old, but the ski location is good

I am very satisfied with this hotel, the location is great, the staff is friendly and the room is comfortable. The room was very comfortable in terms of lighting, temperature and bedding. I would especially like to praise the housekeeping sister for keeping the room very clean. The room has two terraces, one of which overlooks the Happo-One Ski Resort. We stayed for six nights and the breakfast food...

The experience was very good, especially the service of the male waiter at the front desk (didn't remember his name), which was very heartwarming. After checking out, we needed to take a taxi to another B&B, but because it happened to be the weekend and the birthday of the king, and it was snowing all the time, the entire Hakuba car resources were in short supply. It was this waiter who insisted on...

Amazing stay at Coutyard in Hakuba, they guided us in every inquiry and the hotel has everything you need to skyin

The best part about this hotel was definitely the breakfast – they had everything from Japanese to Western options. I especially loved the soba noodles and the fried eggs. The coffee was good too, and they offered various egg rolls. The room itself was quite spacious; we had no trouble fitting our two large suitcases. However, the bathroom was a bit small, feeling somewhat disproportionate to the rest...

It was a lovely get away and welcomed us with food and onion soup. There was a 24 7 onsen in our room and it was quite relaxing.

Free shuttle for pick and drop off from station and bus terminal. Ski shuttle is convenient at doorstep of hotel.

Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made...

As a ski hotel in Hakuba, the rooms are spacious and there's a hot spring, but it's quite disappointing that there's no drying room for ski equipment.

Check-in and check-out times are really outrageous at this hotel. For what you are paying, I believe, is mainly the hot springs, easy ski rentals (extra fee) and depends if you choose their food or not, but the breakfast is very short time. The rooms look and are very cheap. Their pillows feel like worthy of $10 value. The bathroom area is not dimmable. The check-out time is at 10am unless you pay...

The Western food and service were both good. However, the kids' menu didn't change much. The Japanese food selection wasn't very extensive.

Awesome resort. Have free refreshments after ski and at night.

The hotel is a bit old and has many rules, and the view is just average. The Japanese restaurant is decent, but the food is nothing special. It's a bit far from the ski resort. The hot springs are nice and clean, though. The facilities could definitely use an upgrade.

The hotel service was great, and the hot springs were fantastic – loved the milk too! The East Wing is more convenient for accessing the public hot springs. However, I have to complain about the restaurant. There was a typo on the menu (appetizer listed as '24mouth' instead of '24month'), and when I kindly pointed it out, they acted as if I was deliberately looking for trouble. The shrimp on the second...

The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas. I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic. The...

We stayed as a group of 6. Very comfortable, spacious, modern and well equipped place. Nice drying room. Subscriptions on TV. Excellent value compared to equal places in Australia (probably around half the price)

Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also provided a van which was invaluable for getting around Hakuba. (Apparently they will stop this due to COVID but I hope they don't because it really sets them...

Lovely hotel. The staff is very good. The breakfast and dinner is quite good. But if you rent a car, it is better to find dinner from other places.

Great location, good onsen and sauna. On the expensive side.

I stay 4 days ,Best location , Best Reception super helpful, Only one problem is no toilet in the room ! But we have a great time to stay in there

The service was great, and the room was very clean. Plus, there's a large public hot spring bath on the -1st floor!

Great location and price This hotel is in a great location. 5 minute walk to Goryu. The onsen is a nice bonus. Breakfast was great, but I would rather eat dinner around the area. There are so many great options to eat out in the area

Hotel Abest Hakuba, from a skiers perspective. Staff 5 stars, hotel 2 stars A mixed bag of a hotel. It is not ski in/ski out, as claimed on some websites. The walk to the lift station is a few hundred yards uphill and can be challenging in snow and ice. There is no housekeeping, let alone daily, again as claimed on some websites. You have to get clean towels at reception and the rooms are not cleaned...

The rooms were spacious and connected, and the hotel was surrounded by autumn leaves and greenery, creating a lovely atmosphere when looking out the window. The parking lot was likely to be full, so a staff member offered to take us to a nearby tourist spot.

Our requests were all carefully accommodated, and our stay was pleasant. The breakfast was delicious and had a unique menu that you won't find anywhere else. I also had a great time talking with the owner, and I hope to visit again after the East Wing is renovated.

What a lovely experience at La Neige. Amazing staff and great stay with excellent breakfast. Thank you for the Japanese omotenashi experience.

Fantastic helpful staff, great rooms and beautiful location

The hotel was built in an older era, so the facilities are not comparable to those of newer hotels. However, the sanitation condition is okay, the service is full marks, and the overall stay experience is still very good.

The Shadian building is full of European style. Upon arrival, a hotel attendant will introduce in detail the services provided by the hotel, and provide hot tea and snacks, which is full of ritual and warmth. Although the room is not big, it has a bathtub where you can take a hot bath, which is very comfortable. Since I couldn't catch the free shuttle bus to the ski resort, I returned to the hotel...

I definitely will go back here. I didn't want to come home. Everything about it from the hot bath after skiing to the food and the family looking after you is amazing ❣️

We stayed here for 4 nights and had a wonderful experience. The inn is gorgeous, the host family is incredibly nice and the food was outstanding. We told them ahead of time that we’re vegan and they went above and beyond in preparing us a separate menu at breakfast and dinner. Very convenient location to several of the Hakuba ski resorts and especially to Snow Harp Cross Country skiing if you’re planning...

I love this Ryokan. This is the second time we've stayed here. I highly recommend it for the kindness of the owners, the peaceful atmosphere, and the delicious dishes they prepare and present with such care ☺️.

We love this hotel It's a wonderful hotel. Very clean, services were excellent. My family including the kids enjoyed staying thoroughly. Very close to our ski school, easy to find. Highly recommended.

The host family treated us to a delightful Japanese-style breakfast and dinner. I was also particularly impressed by the Japanese-style interior design and the cozy room. The host himself promptly delivered my sunglasses that I left to my new hotel, which I greatly appreciated. Would highly recommend everybody to have a stay here. The host kindly picked up from the bus stop.

We loved our stay and had an amazing time skiing in hakuba and staying at this lovely family-run inn. The food was amazing too and prepared with such care!

Actually didn’t went here but we requested for a cancellation twice and the hotel didn’t get back to us.

We really loved our stay here for 5 nights in February. Cozy, friendly and a super well organised set up for skiers and boarders (including arrival pick up and drop off from bus stop). We had a 6 person family traditional room for only 2 of us, so lots of space and the ability to sleep on doubled up futons, which was fine for us. Our western frames aren't made for easily getting up and down on the...

I had a great stay here. Location is great, less than 5 minutes from the Iwatake slopes. They have a ski-in/ski-out facility - a rear door leads to a snow-covered path that leads to the slopes. Tatami beds. Great onsen within the hotel, with indoor and a lovely outdoor bath. Staff are warm and helpful. Would stay again.

Fantastic location, 3 minute walk to Iwatake ski fields, rooms and facilities are clean and tidy, staff are phenomenal so friendly and accommodating 👌🏼

3 minutes walk to Iwatake gondola lift. On site dinners are delicious. Onsen is really nice. Facilities are a bit old but well maintained. Staffs are very friendly. Only downside is that there are not many restaurants around here.

The staff seemed to be mostly part-time foreigners; they were very friendly and had a strong service attitude. The facilities include a hot stone sauna and a private hot spring! It was very relaxing to rest and rejuvenate after skiing! Although the location is a bit inconvenient for those without a car, there are plenty of places to eat nearby, including a small cafe. I really liked it and would consider...