Courtyard by Marriott Hakuba in Hakuba
✅ Complimentary shuttle services including pick-up from station and ski shuttle stop at hotel entrance ✅ Spacious and warm rooms, often with private hot spring baths ✅ Breakfast praised for variety including Japanese soba noodles, egg rolls, and Western options ✅ Staff consistently described as friendly, helpful, and professional, with specific commendations for front desk service ✅ Large parking lot directly in front of the hotel, convenient for guests with cars ✅ On-site restaurant serves delicious Japanese and Western dishes with good portion sizes ✅ Facilities include fitness centre, tennis court, massage services, and free bike rentals ❌ Bathrooms are reported as small and cramped compared to room size, making shower exits difficult ❌ No dedicated drying room for ski equipment, which is inconvenient for ski guests ❌ Onsen in the room is a circulation bath and may feel less luxurious than expected ❌ Fitness centre temporarily closed due to coronavirus restrictions ❌ Some guests found the dinner portions smaller than expected despite high prices
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Description
Courtyard by Marriott Hakuba is a 4-star hotel that offers a range of room types including Superior Japanese Western Double, Deluxe, Premium with Hot Spring Bath, and even Dog Friendly rooms. The hotel features 24-hour front desk service, free bike rentals, and a ski shuttle stop right outside, making it convenient for winter sports enthusiasts. Guests can enjoy an on-site restaurant serving both Japanese and Western cuisine, a fitness centre, tennis courts, and massage services. The hotel also provides free parking and WiFi, as well as facilities for disabled guests. Many rooms include private hot spring baths, and there is a large communal hot spring area as well. The hotel opened in 2017 and maintains high standards of cleanliness and service, reflected in its 9/10 ratings. Families are welcome, with extra beds available on request, and pets (dogs) are allowed for a fee. Breakfast features a set menu with options ranging from traditional Japanese dishes to Western favorites.
Location
Located at 2937 Hokujo in Hakuba, the hotel is just a 5-minute walk from Echoland’s main strip of restaurants and shops. It offers free shuttle service to and from the nearby station and bus terminal, as well as a ski shuttle directly from the doorstep to major ski resorts. The hotel lies approximately 210 km from Haneda Airport (HND), which is the nearest major airport. Guests will find the hotel well-positioned for both winter sports and sightseeing, with an Olympic diving platform nearby for off-season activities.
Tips
- If you plan to ski, take advantage of the free shuttle service from the station and the ski shuttle at the hotel entrance.
- For guests arriving by car, the large parking lot right in front of the hotel is very convenient.
- Note that bathrooms can be tight in size, so pack accordingly if you need extra space or mobility.
- Consider opting out of daily room cleaning to receive a complimentary drink, as mentioned by guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Option: Set menu Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: JPY 5,500 (approx. US$35.21) per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, UnionPay, DinersClub, JSB, Visa, MasterCard
- Check in time: 15:00-21:00. Check out time: 07:00-11:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Garden
- Television in lobby
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- TV
- Hairdryer
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Kettle
- Free Wi-Fi
- Car rental
- English
- Multi-language staff
- Japanese
- Bike rental
- Hiking
- Fishing
- Parking
- Parking nearby
- Water sport facilities
- Pool facilities
- Event facilities
- Fax and copy machine
- Conference Hall
- Cycling
- Tennis court
- Fitness facilities
- Gym
- Massage
- First Aid Kit
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Skiing
Video: Courtyard by Marriott Hakuba Hotel Preview ~ Premium Twin with Onsen ~ Marriott Bonvoy
Map
Reviews
I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba.
From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable.
Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality.
Frequently asked questions about Courtyard by Marriott Hakuba
Does Courtyard by Marriott Hakuba offer rooms with private hot spring baths?
Yes, there are room types such as Premium with Hot Spring Bath Double room and Accessible Hot Spring Bath Double room that include private onsen facilities.
Is there a shuttle service available for ski resorts from this hotel?
Yes, the hotel offers a convenient ski shuttle stop right at the doorstep to major ski resorts.
Are pets allowed at Courtyard by Marriott Hakuba?
Dogs are allowed on request with a fee of JPY 5,500 (approximately US$36.03) per pet per stay.
What types of breakfast options are available at the hotel?
The hotel serves a set menu breakfast daily from 7:00 to 10:00, featuring both Japanese and Western dishes including soba noodles, egg rolls, and coffee.
Does the hotel have facilities for guests with disabilities?
Yes, the hotel provides accessible rooms including Accessible Hot Spring Bath Double rooms and facilities for disabled guests.
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Hotel prices for: September - October 2026 calendar
The average hotel price this month is 338 USD The best time to book is September 23, with rates starting from 306 USD