Where to stay in Hakuba

Best hotel you can get there. Near the kokusai lift, rhytm rental. Very good breakfast!

I stayed in this hotel during snowboarding. The staffs were friendly, helpful, and professional. The breakfast was delightful and the dinner was great. I appreciated the ski and snowboard rental service. The room was very impressive.

Lovely hotel in the middle of Hakuba. Location is a little secluded and without a car, it takes some effort to get to the city or around. We were happy to stay and chill at the hotel though. Opted for half board (Dinner provided) Super convenient with the ski rental on site, and shuttle buses to ski resorts provided. Onsen: newly refurbished and amazing! Breakfast and Dinner : was pleasantly surprised...

Excellent and cozy hotel. However, the receptionist's service was a bit gruff, and my room was dirty. There were a lot of cookie crumbs under the beds, a lot of hair, and almost 20 ladybugs in the room, especially behind the curtains. Aside from the receptionist's service, the rest of the staff were very attentive.

The hotel offers fridge rental service, and during ski season, there's a free shuttle bus to major ski resorts, making transportation quite convenient. There are three restaurants to choose from within the hotel, but unfortunately, one was under renovation this time. The hotel's hot spring provides a wonderfully relaxing space after a day of skiing.

Hakuba Tokyu Hotel boasts an excellent location, conveniently close to Happo One Ski Resort, with a free shuttle service making it ideal for winter ski trips. The hotel's European castle-style design is grand and impressive, and the rooms are spacious and clean. The public onsen bath is perfect for relaxation, and the breakfast buffet offers a rich and diverse selection. Both the French and Japanese...

Amazing stay at Coutyard in Hakuba, they guided us in every inquiry and the hotel has everything you need to skyin

The best part about this hotel was definitely the breakfast – they had everything from Japanese to Western options. I especially loved the soba noodles and the fried eggs. The coffee was good too, and they offered various egg rolls. The room itself was quite spacious; we had no trouble fitting our two large suitcases. However, the bathroom was a bit small, feeling somewhat disproportionate to the rest...

It was a lovely get away and welcomed us with food and onion soup. There was a 24 7 onsen in our room and it was quite relaxing.

Free shuttle for pick and drop off from station and bus terminal. Ski shuttle is convenient at doorstep of hotel.

Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made...

As a ski hotel in Hakuba, the rooms are spacious and there's a hot spring, but it's quite disappointing that there's no drying room for ski equipment.

Hakuba isn't very big; the town area is just a few streets. The hotel is on a small hill, and there are several other hotels nearby, which provide the lighting for the entire hill. There are no convenience stores nearby. The hotel offers Japanese-style rooms, which I chose. The downside is that you have to make your own bed, which might be too much for older people. There were many elderly people and...

Stayed late June to see the stunning Itawake view. No skiing, just soaking in Hakuba’s nature. Hotel was peaceful, surrounded by trees — perfect for relaxing walks. Staff were friendly and super helpful. Room was clean, a bit small for what we booked. Breakfast was okay, mix of Japanese and Western. The onsen was the real highlight — so refreshing after a day out. Even without snow, Mominoki was a...

We had a wonderful time. Our plans were canceled due to the rain, but the hotel was great. I'd love to stay here again. Thank you for your help.

The room is old, but the ski location is good

I am very satisfied with this hotel, the location is great, the staff is friendly and the room is comfortable. The room was very comfortable in terms of lighting, temperature and bedding. I would especially like to praise the housekeeping sister for keeping the room very clean. The room has two terraces, one of which overlooks the Happo-One Ski Resort. We stayed for six nights and the breakfast food...

The experience was very good, especially the service of the male waiter at the front desk (didn't remember his name), which was very heartwarming. After checking out, we needed to take a taxi to another B&B, but because it happened to be the weekend and the birthday of the king, and it was snowing all the time, the entire Hakuba car resources were in short supply. It was this waiter who insisted on...

The rooms were spacious and connected, and the hotel was surrounded by autumn leaves and greenery, creating a lovely atmosphere when looking out the window. The parking lot was likely to be full, so a staff member offered to take us to a nearby tourist spot.

Our requests were all carefully accommodated, and our stay was pleasant. The breakfast was delicious and had a unique menu that you won't find anywhere else. I also had a great time talking with the owner, and I hope to visit again after the East Wing is renovated.

What a lovely experience at La Neige. Amazing staff and great stay with excellent breakfast. Thank you for the Japanese omotenashi experience.

Fantastic helpful staff, great rooms and beautiful location

The hotel was built in an older era, so the facilities are not comparable to those of newer hotels. However, the sanitation condition is okay, the service is full marks, and the overall stay experience is still very good.

The Shadian building is full of European style. Upon arrival, a hotel attendant will introduce in detail the services provided by the hotel, and provide hot tea and snacks, which is full of ritual and warmth. Although the room is not big, it has a bathtub where you can take a hot bath, which is very comfortable. Since I couldn't catch the free shuttle bus to the ski resort, I returned to the hotel...

This European-style ski hotel is located in the forest. There are few guests in the off-season. The hotel's French food is good, but the decoration is a bit old.

I have stayed at this hotel four times since 2012 and come for winter, both Christmas and Chinese New Year. The hotel is beautiful nestled in the forest. The lobby is cozy with a fireplace for roasting marshmallows, the restaurant picturesqe with surround glass windows to watch the snow fall during dinner, the rooms are spacious, clean and lovely with deep plunge tubs for soaking at the end of the...

Facilities: The equipment is relatively old, but well maintained; Hygiene: It's OK, but I have a mysophobia, and some corners are still relatively dark after wiping with alcohol for a while; Environment: It should be said that it is good, located in the forest. It is a relatively remote location, but the environment is very good. But it is basically impossible to get a taxi or hotel bus outside,...

Staying in this hotel made me feel the warmth of home, with comfortable beds, thoughtful supplies, and meticulous service. It is an ideal place to stay for business trips and travel.

The attention detail was wonderful. They took great care of us. Drove us to and from skiing and other locations. Wonderful staff. Gorgeous room and main building.

The only five in the area Transfer to three ski lifts, as well as to railway and bus stations Call a taxi Equipment is stored and brought The rooms are large, if you don't take the cheapest one Jacuzzi bath and shower Separate bathroom amenities that are changed every day Tea and treats in the Hall with a fireplace Several cafes nearby Of the minuses Not tasty food in local restaurants and overpriced...

Large room, nice place, clean and quite. But my room is far from the lobby. If you have a heavy baggages, not easy (there’re few stairs before elevator)

The food is delicious. The large bathhouse is not a hot spring, but it is OK and clean. The staff are quite professional and the service is good. Among the several chains, the Baima one has the best value for money.

Good, the buffet was delicious. Clean and hygienic. Transportation is a bit inconvenient, mainly because it's a bit far from the Happo Bus Station and JR Station, but it's very close to Gongdola, which is good.

Nice & clean…staff are very friendly Highly recommended

The food was delicious, and the front desk service was also good. The only minor issue was that I couldn't adjust the air conditioning temperature.

A bit small, but close enough 1The hotel is small, but the location is superb! You can see the landmarks when you open the window, and walk to the popular check-in spots in a few minutes. It is a perfect experience for both traveling and sightseeing!

Check-in and check-out times are really outrageous at this hotel. For what you are paying, I believe, is mainly the hot springs, easy ski rentals (extra fee) and depends if you choose their food or not, but the breakfast is very short time. The rooms look and are very cheap. Their pillows feel like worthy of $10 value. The bathroom area is not dimmable. The check-out time is at 10am unless you pay...

The Western food and service were both good. However, the kids' menu didn't change much. The Japanese food selection wasn't very extensive.

Awesome resort. Have free refreshments after ski and at night.

The hotel is a bit old and has many rules, and the view is just average. The Japanese restaurant is decent, but the food is nothing special. It's a bit far from the ski resort. The hot springs are nice and clean, though. The facilities could definitely use an upgrade.

The hotel service was great, and the hot springs were fantastic – loved the milk too! The East Wing is more convenient for accessing the public hot springs. However, I have to complain about the restaurant. There was a typo on the menu (appetizer listed as '24mouth' instead of '24month'), and when I kindly pointed it out, they acted as if I was deliberately looking for trouble. The shrimp on the second...

The hotel's dining is definitely a highlight, especially dinner, which rivals some Michelin-starred restaurants, featuring a generous use of local ingredients. The afternoon tea popcorn and jam cheese were also delicious, and there's a free flow of red wine, white wine, sake, and various teas. I also recommend booking the silk bath early; having it to myself for nearly an hour was fantastic. The...

We stayed as a group of 6. Very comfortable, spacious, modern and well equipped place. Nice drying room. Subscriptions on TV. Excellent value compared to equal places in Australia (probably around half the price)

Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also provided a van which was invaluable for getting around Hakuba. (Apparently they will stop this due to COVID but I hope they don't because it really sets them...

Absolutely awesome hotel, great breakfast, beautiful Onsen, 5 min walk to a Happo lift and great rooms. An easy 5/5! Bonus points for 200 yen massage chairs!!

Stayed here for 8 nights, the hotel staff are super friendly! The onsen is excellent and breakfast has a good variety, close to Iimori and hakuba 47 bus stop and short walk to the local Happo lift. Perfect spot. The only recommendation i would ha e for the hotel is to have a Room tvs that have access to streaming services such as netflix or phone projection connectivity. Would 100% stay here again...

Amazing place to stay in Hakuba Happo area to snowboard. Our room was spacious and clean with a great view. Bathroom was a bit small but nothing out of the ordinary. The public onsen was wonderful, with a beautiful Roten (outdoor) bath - would definitely recommend staying here just for one night to experience the bath. Plenty of option at breakfast (Western & Japanese). Food was made fresh. Staff were...

I stayed there 15 years ago. Very nice and spacious indoor and outdoor onsen. Walking distance to ski resort and cable car. Beautiful mountain view in winter. I remember three strong impressions. (1) We missed the train at Shimano and took a taxi to get there, reaching at midnight. The ons was already closing but the staff allowed my family to bath there. (2) My sisters woke up late but they went...

Great breakfast and super comfy rooms. Staff and onsen were amazing

The rooms are lovely, we had views and lots of space for a family. The staff was fantastic and the food at the hotel was outstanding. Happy hour for 500Y was a very nice touch. Any issue and you are well looked after; here you will find the flexibility that a westerner appreciates but sometimes finds lacking in Japan. Will definitely be back again!

We enjoyed our stay in Villa G but were disappointed in the lack of clarity of the location of the villa. We read all the print of the booking but apparently missed text on a photo stating that the villas were located far away from the hotel. Due to this location, we had a 30 minute walk to one shuttle bus and over a 45 minute walk to restaurants in Echoland, and the hotel provided no shuttle anywhere...

Stayed at Reposer Hakuba in Nagano and had a great experience. The staff were friendly, helpful, and very attentive throughout our stay. Breakfast was delicious and a perfect start to the day. Would happily stay here again.

Reposer cabin cottage is a winter/summer house. There is a small natural stream right at the back, which is great. The cabin is a bit worn but it still has all it takes to provide a great accommodation. Location wise, you need a car in hakuba to move around anyway so the distance to anything is not to concern. Its a 5 min drive to everything. The service is hugely great. The staff is very helpful....

They refuse to provide service to pick up us at JR station with reason peak season although it shows the have pick up service when we booked hotel. We booked the rooms with billa type but we hv no idea that it locates about 4km far away from reception location where shows in trip.com and google map. We realize the actual location when hotel reply my email that no picking up service and share the...

There is a pick-up service to the ski resort, which needs to be booked in advance. It is very convenient. It can also pick up and drop off at the bus station and other places. The service is very good. Breakfast and bar drinks also need to be confirmed in advance.

The appearance of the hotel is very beautiful, which is one of the places that attracted me to book. The interior is very rural, simple and tidy. I highly recommend this hotel for skiing and mountaineering.

Excellent service and onsen that comes with after free flow of wine and sake at designated hours. Room is spacious and clean, csn pick up fresh towel daily. Breakfast is nice and more than what you could eat.

Great place to stay . Family room for 5 was great. Staff awesome absolutely recommend to all.

Hakuba Ryujin Onsen was our favorite hotel during our two-week trip to Japan. It has a wonderful traditional Japanese feel paired beautifully with modern styling. We stayed in one of the exterior rooms with four bunk beds, a comfortable living space, and a bathroom—perfect for our family of four. Everything was clean, and the staff was incredibly welcoming. We especially loved relaxing in the onsen...

The service was very attentive, the rooms were large and clean, and there was even a private hot spring.

Great experience staying here for a week. Booked not long ago so price was higher and without meals. Stayed in the special room with private onsen which was fantastic.

This Amazing Onsen Hotel is immaculate and i recommend to all!! Kenji and his team do an amazing experience.

Good place to stay for snowboarding in hakuba

Room is quite old but clean. There were dinner and breakfast dinner included which were authentic japanese food. We love spending time here. The view was so stunning.

Dinner was very good, very delicious, but you have to rush with the time. Breakfast may be less than dinner but there is a lot. It is a hotel that maintains Japanese culture. The ingredients are local. It is not luxurious but warm.

There is a shuttle service. I really like the hot springs here. You can soak in the hot springs while enjoying the beautiful scenery. There is also a shuttle bus to the ski resort. The only downside is that there are almost no restaurants and convenience stores around. But there is a microwave.

Public bath broke down - hot water not hire enough .  This is winter . In the room , the hot water from the tap water is not hot enough . It takes a long time for the water to become hot .  Room is very cold

The view is very beautiful. You can see the snowy mountains in Panorama from the hotel. The onsen is very good. It helps to relax after skiing. The room is clean but the design is quite old. And there are few amenities. Overall, it is a suitable place to stay for those who want to experience the nature of Hakuba. There is a lot of parking.

As a traditional Ryokan lover, Hifumi ticks almost all the spots. Onsen, Clean tatami and bedding, Japandi calm and quiet. Breakfast and dinner are add-on charges, and they only serve dinner on weekends during winter. But hey this is Hakuba and you are paying for peace and comfort away from the troves of noisy tourists. House staff are friendly and accommodating and (most) l have a good command of...

Absolutely gorgeous environment and atmosphere with traditional Japanese styled rooms that confer the most relaxing and peaceful experience during our stay. Our room is equipped with private onsen facing the snowy mountains offering another level of unparalleled tranquility and comfort after a long day of skiiing. Also worth mentioning that the staff at the entire premise are so attentive and caring...

I love the private onsen in the room

We stayed in this hotel twice for this trip. The room design is more traditional this time but as comfortable as the previous one. Highly recommended.

Nice onsen in the room Room is spacious and clean Delicious food and friendly staff Highly recommended to stay

I absolutely love this hotel. I'd definitely stay there again. The room was clean, comfortable, and spacious. The onsen was excellent. A few days here in the winter would be a real treat.

Lovely family run hotel in the wonderful Hakuba. Given this was our first time skiing, we really appreciated how much Monica and the team when above and beyond for us. Nothing was too much trouble, including lifts to town and we loved the extra items such as free icy poles, massage chairs and of course the onsen/sauna/ice bath. All questions were answered on skiiing ways, and the food was lovely...

I had a wonderful stay in Hakuba Yamano Hotel. The hotel owners are very friendly and helpful. My son left his backpack in Shirakawago. Mr Keita helped us to call the tourist information centre in Shirakawago and made arrangement to send the backpack to our next hotel. As it was our first time went to a place with snow, we did not know that we had to wear googles to prevent snow blindness. Luckily...

It is a family-friendly hotel, clean and close to tourist attractions.

It is a family-friendly hotel, clean and close to tourist attractions.

Treasure Hotel, the boss couple are very nice, basically meet all the requirements (including ski resort pick-up and early use of hot springs), the hotel layout is very cozy, many small details make people feel very warm, including the freedom to enjoy the massage chair after soaking in the hot springs, and free popsicles. The ski resort is not far away, you can ask the boss to drive you, it only takes...

The room is very clean and tidy, the breakfast is also very exquisite, the boss is handsome and gentlemanly and also provides pick-up and drop-off service at the bus station

Lovely hotel. The staff is very good. The breakfast and dinner is quite good. But if you rent a car, it is better to find dinner from other places.

Great location, good onsen and sauna. On the expensive side.

I stay 4 days ,Best location , Best Reception super helpful, Only one problem is no toilet in the room ! But we have a great time to stay in there

The service was great, and the room was very clean. Plus, there's a large public hot spring bath on the -1st floor!

Great location and price This hotel is in a great location. 5 minute walk to Goryu. The onsen is a nice bonus. Breakfast was great, but I would rather eat dinner around the area. There are so many great options to eat out in the area

Hotel Abest Hakuba, from a skiers perspective. Staff 5 stars, hotel 2 stars A mixed bag of a hotel. It is not ski in/ski out, as claimed on some websites. The walk to the lift station is a few hundred yards uphill and can be challenging in snow and ice. There is no housekeeping, let alone daily, again as claimed on some websites. You have to get clean towels at reception and the rooms are not cleaned...

Loved the private onsen. The ladies were so helpful and attentive in the hotel. We never ate dinner there as it’s a French restaurant and we wanted Japanese food. The breakfast was brought up to the room and consisted of fresh baked croissants and butter and jam and coffee. NOT a full breakfast. 

wonderful bordering on magical what a lovely place. very pretty, great location. the service and staff there is wonderful bordering on magical. this was our first trip to Japan and we were so happy to have chosen hotel traumerie...

Coziest hotel I have stayed in my life.

The room is not small for Japan, it is clean and the view outside the window is beautiful. The service is friendly and there is a semi-open-air private hot spring. Although there is no scenery, it is still very comfortable to take a bath after skiing. The restaurant and bar are both very nice. I met the owner and had a pleasant half-day, half-English chat with him. The owner also treated me to many...

Very good service, the clerk is friendly, the place is big

The food was delicious! French food like you've never eaten before. really! ️It was delicious.

Very nice place to stay! We stayed here for 4 nights during our snow trip. Kettle and microwave available in the room. Provide free brekkie during your stay. Laundry facilities available (2 washing machine and 2 dryer) Onsen and locker room available however there's a charge for it (we paid 1200 yen for 2 people for 4 nights which is acceptable! )

The hotel staff were incredibly friendly. There's a self-service UCC coffee machine in the lobby with free refills. The breakfast spread was excellent, and the large windows offered fantastic views of the snowy landscape. Our room was fully equipped for cooking, with a stove, sink, microwave, fridge, and kettle – everything you need to prepare your own dinner if you're on vacation. If you're driving...

Service in general is good, except manner of one young man who’s rude, while another westerner-looking gentleman is very helpful and nice!

My wife and I had an excellent stay at hotel hakuba. It was easy for us to access the neighbouring ski resorts using the free shuttle bus provided by the ski resorts. The breakfast had a good spread and an even better view. One negative feedback is that the beds in the double room is quite uncomfortable.

Amazing hotel, breakfast and dinner options were great! We stayed in winter and the view from our room was breathtaking

A no frills hotel though the location is quite good. Hotel staff was not very helpful when we were struggling with big luggages and they stood there watching us with smiles! 😂

Very nice modern and minimalist hotel in the centre of Happo, a short walk from the bus terminal and the gondola. Good strong hot showers and excellent drying lockers for your snow gear. Wifi on the 3rd floor dropped out constantly and was almost unusable, and breakfast was poor with stone cold eggs and other cooked breakfast items which was very unappetising. This should be improved for the very high...

We really loved our stay at the Happo. We stayed for 13 nights and enjoyed the convenience of the location and the shuttle bus to various ski fields. We would have liked the sheets changed more frequently than every 4 days given the number of nights we stayed and the cost as well as a deeper clean of the room (we are by no means dirty). The breakfast was great, however, cold most days. The staff were...

My husband and I just left the property yesterday after staying for 5 nights. Staff and service were very good - this includes the drivers that help send us to the ski slopes etc. Rooms were average size but my issue was there was no phone that you can call down to reception. You would need to run down to ask for help for anything. Location was perfect right opposite Rhythm the ski rentals we usually...

My stay at the hotel was very pleasant. It was quiet and relaxing. It was the non-peak period and there were not many travelers, I felt like an exclusive guest. I learned that the town really comes alive in mid Dec when the winter ski season begin, and it seems to be a very vibrant place during that time. The room was great though the basin being placed right beside the bed was a bit inconvenient...

Lovely people. Good location. Basic but comfortable rooms.

Second time here. Good location, very friendly and helpful front desk staff. Rooms clean but not where you'd want to spend a great deal of time. Bathrooms very small but shower pressure and hot water wonderful. Wifi free but flaky.

its nice place reasonable plice

This youth hostel is run by *********. The atmosphere is very good, but the service staff told me the wrong direction to Hakuba Jr Bus Station, which made me wait for 35 more minutes in the heavy snow.

If you are looking for an easy access to the mountains at a good price it is the place to go. The room was very clean and the mattress very comfortable. We had a room w/out bathrooms so we used the common bathroom and it was very clean and organized, they provided you with towels, shampoo, conditioners and soap like any hotel bathroom would. They also have a laundry room where soap and dry sheets are...

Decent accommodation. It was clean and had comfortable beds. The staff were friendly, but unfortunately couldn't provide information on matters like ski buses. No food is available. While there is a kitchen, it's extremely poorly equipped, lacking both cutlery and pots for cooking.

Convenient location! Was easy enough to get around!

Meteor Garden is located conveniently 5-7min drive from main Hakuba Village. One thing to note is that the main cafe in the stay is not open so need to find other dining alternatives. Rooms and amenities are clean and well maintained, the one issue is that it’s not well marked on Google map as it keeps pointing to the restaurant which was not opened and gave us a false alarm. Wifi is not the fastest...

Pros: It's close to the ski lift, which provides access to all the slopes. There's a rental shop nearby for skis, snowboards, and sleds for kids. The staff sometimes drove us to the store or main street. It's beautiful on the outside, and on sunny days, there's a stunning mountain view from the window. Cons: The breakfast was meager and repetitive. Dinner was expensive – ¥4000 per adult, so we didn...

I was very impressed!!! The hotel is great, the staff are great and very kind. The location is also good, although it's a bit far from the station, but there's a shuttle service from the hotel. You can ask the staff to pick you up or drop you off. The hotel is beautiful and right next to the Hakuba Goryo Iimori ski resort, just 10 steps away! 😂😂😂 🤍🤍🤍🤍🤍🤍🤍🤍🤍🤍

The hotel is quite old and there is not much kind of food for breakfast. However, all of staff is helpful and the location is so close to ski resort.

The room was comfortable, but the central air conditioning was a bit cold at night, and it was difficult to find staff at night. It's close to the ski resort, which is good.

Great location. Very reasonable price. Thank you. I'll come back in the winter to ski. Thank you.

The bed was very comfortable for me and my room was really cute i feel like Christmas 🎄