Hotel Indigo Karuizawa by IHG 4*, Karuizawa (Japan): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Standard room

Wireless internet, air conditioning and minibar

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Standard Double room with river view

Wireless internet, air conditioning and minibar

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Standard Double room

Wireless internet, air conditioning and minibar

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Run of House

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Standard room with garden view

Wireless internet and private bathroom

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Standard room with river view

Wireless internet and private bathroom

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Standard room with water view

Private bathroom

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Standard room with view

Private bathroom

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Standard room with balcony

Air conditioning, minibar and private bathroom

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Standard Single room

Private bathroom

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Standard Single room with garden view

Private bathroom

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Standard Single room with river view

Private bathroom

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Standard Single room with water view

Private bathroom

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Standard Single room with view

Private bathroom

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Standard Triple room

Private bathroom

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Standard Triple Family room

Family room with bathroom

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Standard Double room with garden view

Wireless internet, air conditioning and minibar

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Standard Double room with view

Private bathroom

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Standard Double room with balcony and with garden view

Air conditioning, minibar and private bathroom

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Standard Double room with balcony and with river view

Air conditioning, minibar and private bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple room with garden view

Private bathroom

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Standard Quadruple room with river view

Private bathroom

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Standard Quintuple room

Private bathroom

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Standard Quintuple room with garden view

Private bathroom

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Superior room

Private bathroom

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Superior Double room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe Double room with river view

Private bathroom

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Suite

Wireless internet, air conditioning and private bathroom

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Suite with view

Private bathroom

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Single Suite

Private bathroom

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Single Suite with garden view

Private bathroom

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Double Suite

Wireless internet, air conditioning and minibar

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Double Suite with garden view

Private bathroom

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Double Suite with river view

Private bathroom

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Quadruple Suite

Private bathroom

Beds:

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Quintuple Suite

Private bathroom

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Standard Suite

Air conditioning, minibar and private bathroom

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Studio

Private bathroom

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Double Studio

Private bathroom

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Villa

Private bathroom

Beds:

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Single Villa

Private bathroom

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Double Villa

Private bathroom

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Quadruple Villa with river view

Private bathroom

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Standard Villa

Private bathroom

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Standard Double Villa

Private bathroom

Beds:

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Standard Double Villa with garden view

Private bathroom

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Standard Double Villa with river view

Private bathroom

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Standard Quintuple Villa

Private bathroom

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Cottage

Private bathroom

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Cottage with water view

Private bathroom

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More rooms

Description

In this hotel 302 rooms.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
Breakfast: Western Set menu [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Service animals: Service animals are allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, AmericanExpress, DinersClub, JSB, MasterCard
Check in time: 15:00. Check out time: 11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

24-hour reception
Elevator/lift
Smoking areas
Currency exchange
Smoke-free property
Security guard
Express check-in/check-out
Garden
Television in lobby
Fire Extinguisher
Electric car charging

Rooms

Room service
Indoor Fireplace

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Luggage storage

Meals

Bar
Coffee/tea for guests
Breakfast
Restaurant

Internet

Free Wi-Fi

Transfer

Transfer services

Languages Spoken

English
Korean
Chinese

Recreation

Picnic area

Parking

Parking
Parking nearby

Business

Fax and copy machine
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Doctor
Sauna
Spa
First Aid Kit

Pets

Pets Not Allowed

Street view

Video: Fresh Breakfast in Karuizawa I Pt 2. KABARIBI, Lounge, Karuizawa Shopping Plaza I Hotel Indigo

Map

Reviews

Cleanliness

Amenities

Location

Service

01.04.2026 Jay

The hotel environment is beautiful, and the facilities are very new. A special thanks to the staff for their warm hospitality, which really made our trip even better. The only downside is the breakfast—there aren't many options, and the taste is just average. The location is a bit remote, but there is a Lawson and a few restaurants nearby. Plus, the hotel provides a convenient shuttle bus to the train station and the ski resort.

08.03.2026 Ursule

Highly recommended!

I had a wonderful stay at Hotel Indigo Karuizawa. The hotel offers great value for money, and I was really impressed by the design—the atmosphere and attention to detail throughout the space are fantastic.

The highlight for me was definitely the Ofuro (public bath) and the sauna; they were so relaxing. I slept exceptionally well here. If you’re looking for a peaceful and high-quality getaway in Karuizawa, this is it!

01.03.2026 Molly

My husband and I had the best time! The hotel was conveniently located, a short drive from the train station and ski resorts. It is also very close to a snowboard rental. Want to give a shout-out to Ryu, who helped us communicate with the transport company when they sent us the wrong snowboard. Our stay wouldn't have been so lovely without Ryu and the team. Thank you!

17.02.2026 soyzoe

I'd seen some reviews saying the facilities were a bit old-fashioned, but I actually found them to be perfectly fine. It was clean and hygienic, and the staff were very welcoming. Since it was winter, there weren't many tourists, so it was wonderfully quiet.

We booked two twin rooms for our group of three adults and one child, and we were all really happy with the room views.

We booked breakfast for the next day at the front desk when we checked in. It was 5400 JPY per adult, and the food was just average, but we mainly got it for the restaurant's view.

The hot springs are free, you just pay a 150 JPY per person tax. You need to take a shuttle to the East or West wing. We had our own car, which made it more convenient, but if you're using the hotel shuttle, you might have to wait for the next one.

15.02.2026 Guest

The room is quite spacious with a great design, and the bathroom has a separate wet and dry area. The lobby is grand with stunning floor-to-ceiling window views. There are shuttle services to the hot springs and outlet mall nearby, but the most convenient thing is the train station! 👍

12.02.2026 Anonymous

I brought my own snowboard to Karuizawa. It's a 70-minute Shinkansen ride from Tokyo Station to JR Karuizawa Station. The Shinkansen luggage racks have straps to secure snowboards. After exiting the station, head to the hotel service center (open until 7 PM) located on the far right of the 7/11 convenience store at the South Exit (Pic 7). You can drop off your luggage there and then explore the Plaza unencumbered. Take the brown hotel shuttle bus to B21, where The Prince is located, every hour on the hour and half-hour. Your luggage will already be in your room, but snowboards are not allowed inside. Each day, I'd take my own snowboard on the brown bus to the gondola at the East Building. You can buy ski passes and rent equipment there. Ski pass prices are shown in Pic 6. Only guests staying in the East Building can use the hotel's lockers for ski equipment. The West Building also has a gondola, but it requires a short walk. You can't enter the hotel wearing ski boots, but the Makibi restaurant seems to be an exception. After skiing, take the green bus back to the hotel. Of the two onsen, Hongye Bisen has newer facilities and better views from the outdoor bath. All Prince Hotel restaurants require reservations made via QR code. Pics 4 and 5 show the breakfast at the main building, which is high quality and delicious. From 10 AM to 8 PM, you can enjoy unlimited soft drinks in the bar area. Finally, use the luggage delivery service when checking out. I think The Prince offers the best value for money.

10.02.2026 JeFF

Amazing hotel — truly a 5-star experience. The staff were exceptionally helpful and friendly, creating a warm and welcoming atmosphere throughout the property. I especially loved the public bath, which was spotless, relaxing, and maintained at the perfect temperature.

We stayed for three nights and left feeling completely recharged. During our visit, we also booked the set dinner at the hotel restaurant, and every dish was outstanding. The fish and beef were particularly delicious — I highly recommend trying the set dinner if you stay here.

Breakfast was excellent, with a great variety of options. The French toast and the traditional Japanese mushroom rice are an absolute must-try.

For added convenience, there is a Lawson convenience store just across the road. Last but not least, the hotel provides a shuttle bus to a nearby shopping outlet with a wide variety of stores, conveniently located not far from the city centre.

29.12.2025 lilian

Facilities: Although old, everything is in working order.
Hygiene: Clean and tidy.
Environment: Very pleasant, you could spend days here without even leaving the hotel.
Service: The hotel offers a shuttle bus, and if you miss it, the staff will even arrange a business car for you, which is very convenient.

29.12.2025 EC

We had an amazing experience here. The rooms and amenities were top notch. We especially want to thank Jason and mention him directly because he went above and beyond for us. I lost my phone on the Shinkansen and he helped us track it down and make sure they held it for us in Tokyo. He was friendly, professional, and extremely helpful. Thank you so much Jason! And thank you Hotel Indigo for a wonderful stay.

24.12.2025 Guest

The staff are nice and helpful . The room is well equipped and cozy . The shuttle bus service and transfer service is thoughtful . The view outside is fantastic . The onset is great !

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POIs near hotel

深沢紅子野の花美術館 (2.7 km)

神宮寺 (4 km)

軽井沢ショー記念礼拝堂 (4 km)

軽井沢高原教會 (5 km)

田崎美術館 (5 km)

Frequently asked questions about Hotel Indigo Karuizawa by IHG

How much does it cost to stay at Hotel Indigo Karuizawa by IHG?

The cost of staying in Hotel Indigo Karuizawa by IHG depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 233 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Hotel Indigo Karuizawa by IHG?

You can book Run of House, Standard room, Standard room with garden view, Standard room with river view, Standard room with water view, Standard room with view, Standard room with balcony, Standard Single room, Standard Single room with garden view, Standard Single room with river view, Standard Single room with water view, Standard Single room with view, Standard Triple room, Standard Triple Family room, Standard Double room, Standard Double room with garden view, Standard Double room with river view, Standard Double room with view, Standard Double room with balcony and with garden view, Standard Double room with balcony and with river view, Standard Quadruple room, Standard Quadruple room with garden view, Standard Quadruple room with river view, Standard Quintuple room, Standard Quintuple room with garden view, Superior room, Superior Double room, Deluxe room, Deluxe Double room with river view, Suite, Suite with view, Single Suite, Single Suite with garden view, Double Suite, Double Suite with garden view, Double Suite with river view, Quadruple Suite, Quintuple Suite, Standard Suite, Studio, Double Studio, Villa, Single Villa, Double Villa, Quadruple Villa with river view, Standard Villa, Standard Double Villa, Standard Double Villa with garden view, Standard Double Villa with river view, Standard Quintuple Villa, Cottage, Cottage with water view in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Indigo Karuizawa by IHG?

Check-in at Hotel Indigo Karuizawa by IHG is possible from 15:00, check-out is until 11:00.

Does The Prince Karuizawa have a pool?

No, The Prince Karuizawa does not have a pool for guests.

Are pets allowed at The Prince Karuizawa?

No, pets are not allowed at The Prince Karuizawa.

Does The Prince Karuizawa serve breakfast?

Yes, The Prince Karuizawa serves breakfast for guests. Breakfast options include Western style.

What’s the cancellation policy at The Prince Karuizawa?

The cancellation policy at The Prince Karuizawa depends on your room type and booking terms.

Does The Prince Karuizawa offer airport transfers?

No, The Prince Karuizawa does not provide airport transfers for guests.