Kobe Luminous Hotel Hyogoekimae in Kobe

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Our stay was okay overall, mainly because we only used the hotel to sleep. However, despite the hotel being advertised as non-smoking, the room had a strong smell of tobacco. Every time we returned, we had to open the windows for at least 30 minutes just to make it breathable. The curtains, in particular, had a very strong odor, which lingered no matter how much we tried to ventilate the space, morning or evening.

We only interacted with the staff briefly, and while they couldn’t offer a solution to the issue, they were friendly and provided good customer service.

Unfortunately, I didn’t enjoy my stay due to the persistent smell. As a non-smoker, it was unpleasant, and I ended up leaving with all my clothes smelling like tobacco.

Elevator was dirty somebody smoked iqos but rooms arent too bad 
The aircon doesnt really work

Far from the center of Kobe/Sannomiya so do not expect the area to be busy. Also the hotel has started to show its age but no complaints considering the very attractive price point.