Hotel Seagull Tempozan Osaka in Osaka

I wrote this honest review in the hope that the people who run the hotel will read it and use it as a reference.
I have been staying in hotels both in Japan and abroad 40 to 60 nights a year for decades, but I felt that this hotel was at the lowest level in every aspect, to the point that I felt sorry for the foreigners who stay at hotels in Japan that have such poor hospitality. I almost never write negative reviews, but this was so bad that I decided to write one. I checked in on Sunday, and when I entered the hotel, the escalators at the main entrance were out of order both up and down, so I wondered if they were broken? I didn't think much of it, but then the front desk staff were unsmiling and were foreign staff, so even though I was able to talk to them, they seemed to forget that it was a service industry and spoke to me in a condescending manner, without any warning that it was understandable if they thought I was a foreigner, which was unpleasant, but I just got the key and went to my room. However, there were no amenities in the room, no water in the refrigerator, and no vending machines in the hotel, so I had no choice but to replenish my fluids at the food court in the building next door, but I think there should be refrigerators in the rooms and vending machines on each floor. The bed sheets and pillows were also unpleasant. It smells bad, something you'd never see in a Japanese hotel, and the breakfast buffet on a regular day was shocking - all the dishes were pre-made commercial items that were only heated up and served. Even the curry was a ready-made curry from Otsuka Foods - there wasn't a single homemade dish, they really took the customers for granted. About half the guests were foreigners, and I felt sorry for their precious trip to Japan being ruined by the service at this hotel. I think the company that runs the hotel should have a specialist consultant look at it again and make immediate improvements. Osaka is currently short of hotels due to inbound tourism, and I think the number of guests will decrease once the Expo is over.

When I looked into the company that runs the hotel, I found out that it is a company that rents out accommodation for training sessions and training camps, so I realized that this hotel also lacks the same hospitality. If they are running a hotel with the same ethos of renting out accommodation for company training sessions and training camps, they shouldn't call it a hotel.

The room was handed over to the guest untidy. The facilities are old. But the sunset view can