Grand Oasis Cancun by Lifestyle - All Inclusive in Cancun

I have no idea what all those negative reviews were talking about. We just arrived here this morning. The staff are amazing, the check-in process was super quick, the pool is warm, the buffet does have fish - and a good selection of tasty other things, standard for this level of hotel (i.e. no lobsters or anything stupid like that).And the grounds and beach are spectacular. I really don't know what else you could expect from a resort of this price. Our room is spotless and even on the lagoon side has a beautiful view.
We're here for a week, so I'll update if anything changes, but right now this is paradise.
Ok - 5 days later: this place is still excellent! Sure you can zoom in on the paint in the bathroom corner not being perfect - but why are you in the (perfectly fine, clean, well maintained) room??
Sure, it's a popular resort and you might have to wait five minutes for a drink. Sure, we were here at spring break and the kids were a bit loud. But they're all good natured and having fun - AND there's a whole bougie adult area for those that want to pay the extra, and there's a whole quieter more family oriented side for those that don't want the dance music. This resort really does have it all and we wouldn't hesitate to come back, especially for the price - which was excellent. And then there's the beach, and the beautiful grounds, the superb entertainment, the 30°C weather, and the friendly staff. If you don't like this place, you probably don't like much.

We have just arrived home after spending a splendid week at the grand oasis. Take absolutely zero notice of previous bad reviews because they are nonsense. On arrival we were greeted and escorted to check in. It was very quick checking in and we were directed to our rooms which was a long walk as this hotel is a vast complex it's not just a hotel and restaurant. Our room was on the 6th floor and we had an ocean View which was lovely. The room itself was clean and although it wasn't huge it was easily large enough for two people especially due to the fact that there is so much entertainment within the complex there is no need to spend any time in the room other than what you would normally do in a bedroom. The elevators are very entertaining as they have a mind of their own but you do get to your correct floor eventually. Our room was refreshed daily however the only minus point was coffee not replaced but if you ask that reception they would supply coffee or slip a cleaner $1 and you can have coffee. Coffee machine work lovely and also an ironing board and iron were supplied. The air conditioning works extremely well and is quiet. If there is more than one person staying allow the toilet 10 minutes to fill up with water otherwise it doesn't flush. We had the all-inclusive blue band which is standard and doesn't allow you entry to gourmet restaurants we knew this in advance however if you want to upgrade it is very simple to do so but everybody we spoke to who had upgraded commented that it wasn't worth the upgrade as the buffet restaurant included with the blue band was suitable. We dying in the Tatish buffet restaurant regularly and found the food very varied and of a good standard for such a high turnover of customers. Some of the food in the restaurant isn't always hot but what can you expect when they're feeding 500 covers per hour. The whole complex is very well run and all and I repeat all of the staff whatever their job is were extremely friendly very helpful and always available for any advice. This complex caters for all ages from one week old to 188 years old. Basically if you don't like the entertainment in one part of the hotel go somewhere else in the hotel. The grand oasis is located directly on the beach which is of top quality and there is always lifeguards on duty as the Caribbean Sea can be a little choppy. Smoking is permitted within the hotel we just recommend if you are a smoker be polite and respectful of those who aren't. There are quite a lot of birds on this site which include beautiful peacocks and pea hens doves and white ibis be mindful of the fact that if you do use the outside dining these birds are likely to jump on the table and eat your food from your hand you only have to wave them away and they are gone. Everywhere you walk within this massive complex there is somewhere to eat and a bar even in the swimming pool you can get a drink while you are swimming. So in summary from a couple that have had many holidays in many different countries and hotels this is one of the very best we have ever been to. We would be delighted to return however the only reason we won't is because we live in England and Cancun is halfway around the world for us. This is true and honest review from very satisfied customers.

+ I liked everything about the resort. Just a few inconveniences.
- Electronic door key didn’t work well, elevators wait time was high.