Hotel Luma by Kavia Cancun in Cancun
✅ Staff described as very friendly and helpful, with excellent service mentioned in multiple reviews ✅ Rooms are generally clean and come with amenities like refrigerators, shampoo, and body soap ✅ Good value for money noted by budget travelers and those staying longer ✅ Convenient downtown location close to restaurants, bars, and transportation facilities ✅ Free parking and high-speed internet praised ✅ Ability to store luggage before check-in appreciated by guests ❌ Noise from a nearby bar playing loud music until 7am can disturb light sleepers ❌ Cleanliness received mixed feedback with some describing it as poor and careless ❌ Reception service issues reported, including rude and unprofessional staff behavior ❌ No pool on site, which may disappoint some guests expecting additional amenities ❌ Rooms can be small, dark, and with less comfortable mattresses according to some reviews ❌ Hairdryer not provided without passport deposit, which some guests found inconvenient
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Description
Hotel Luma by Kavia Cancun is a 3-star property built in 2019, featuring 56 rooms across a 4-floor building in downtown Cancun. It offers a mix of room types including standard, deluxe, and suites with views ranging from city and lake to partial or full sea views. Guests can expect air conditioning, free parking, and a 24-hour front desk ensuring assistance any time of day. The hotel includes a restaurant and shared lounge area but does not have a pool. As a city-center hotel, it provides easy access to local amenities and nightlife, with the public sandy beach located about 3 km away on the third coastline. The property aims to combine an urban stay with quick beach access, suitable for travelers looking to explore Cancun’s urban scene while enjoying beach excursions nearby.
Location
Hotel Luma by Kavia Cancun is situated on Avenue Tulum Calle Claveles LT 1,3,3 SM 22, about 14 km from Cancún International Airport (CUN). The public sandy beach is 3 km away, reachable by a short drive. The hotel is close to José Martí memorial, approximately 516 meters on foot, which may be of interest for cultural sightseeing. Several dining options are within a few hundred meters, including Café Nader at 168 m with highly rated fresh baked bread and coffee, Labná restaurant at 268 m serving local Yucatan dishes, and LAS 3 PUERTAS at 342 m offering organic food. The location in downtown Cancun places guests near transportation hubs like the ADO bus terminal, making it easy to access other parts of the city and beyond.
Tips
- Try to request a room on the higher floors or facing away from the bar to reduce noise disturbance at night.
- Use the nearby ADO bus terminal within walking distance for convenient transport around Cancun and to the airport.
- Since pets are not allowed, make arrangements for your animals before booking.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: American Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00-18:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Smoke-free property
- Security guard
- Ticket assistance
- Television in lobby
- Fire Extinguisher
- Room service
- Family room
- Smoke Detector
- Cable TV
- Shower
- Toiletries
- Accessibility features
- Safe-deposit box
- Concierge services
- Luggage storage
- Wake-up service
- Telephone
- Restaurant
- Free Wi-Fi
- Spanish
- English
- Tour assistance
- Parking
- Garage
- Doctor
- First Aid Kit
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3000 m. It takes 45 minutes To the beach!
Street view
Video: este HOTEL 🏨💲 es uno de los más económicos en CANCÚN (LUMA BY KAVIA) #cancun #kavia
Map
Reviews
The room was clean and came with a refrigerator and amenities such as shampoo and body soap.
However, at night, loud music starts playing from the bar next door and continues until around 7am.
You can still hear the noise even with the windows and doors closed, so it may be bothersome for those who cannot sleep unless they are in a quiet environment.
There are many restaurants, travel agencies, laundries, etc. around the hotel.
The area is well-lit even at night, so it is safe and easy to walk around.
This hotel is near the ADO terminal, right on the main road, within walking distance. I ate a tortilla for 23 pesos, about 1 dollar! There are large supermarkets nearby, and it's safe. I was worried about getting to the airport the next day, but it wasn't that important. The hotel area isn't far either. The R1 bus, which goes directly to Playa Delfines in 50 minutes for 12 pesos, is right in front of the XO convenience store next to the hotel. It's similar to the bus route from Sanya Bus Terminal to Haitang Bay! The sea is azure, the sunset is pink. I don't know what makes Mexico so similar to Thailand. The tourist areas are basically the same as those in North America. A beef burger costs $15, and a plate of Chinese rice with toppings for a local costs more than 150 pesos, or $7.50, which is similar to Chinatown in Philadelphia. A boiled beef costs 480 pesos, or $24, which is more expensive than Stockholm, Sweden. Cancun is a winter tourist enclave of the US and Canada!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Luma by Kavia Cancun
How far is Hotel Luma by Kavia Cancun from the nearest beach?
The nearest public sandy beach is approximately 3 km from the hotel, located on the third coastline.
Are pets allowed at Hotel Luma by Kavia Cancun?
Pets and service animals are not allowed at this property.
What types of rooms are available at the hotel?
Room types include Standard room, Deluxe room, Suite, Junior Suite, and various views such as city, lake, sea, and water views, as well as family and club rooms.
Does the hotel provide airport transfer services?
Contact the hotel directly for current details.
Is breakfast included with the stay?
Breakfast is not included in the room price and American breakfast is available for an additional fee paid at the property.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 68 USD The best time to book is July 1, with rates starting from 66 USD





















































































