Spa-Hotels in Cancun

This is already my fourth time staying at this all-inclusive hotel. It's a quiet, family-friendly hotel. If you're looking for a party, this isn't the place, but if you want to relax and enjoy an excellent, tranquil beach, it's the best option. And what can I say about the suite rooms? The best of the best! 👏🏻

Sooo... good hotel, great food. We stayed for 14 days so food is kinda repeating but it is still good quality. Now... mini bar in room is never ever going to be refilled. I needed to call them multiple times and still not get things inthere. For some reason they really dont want to do it. Stuff: some GREAT (huge shoutout for a few of the workers from the restaurant), while some are ignorant and dont...

The hotel staff is helpful. My only feedback concerns the limited dining hours; most options close by 11 PM, and there are only two restaurants available.

Overall, my stay at this property was positive. The food was very good, and the cocktails were excellent as well. The service was good. However, the rooms are not at all soundproofed, so any noise from outside was easily audible inside the room.

The hotel was decent, and the staff were very friendly. Our stay was fine every day, except for the last day when we were told that our meals weren't included, despite having paid for them. The receptionist insisted they weren't. They ask for a lot of tips, but that's optional – you can tip if you want, or not if you don't. It's true that at first the service is excellent, but as the days go by, if...

I was with my son there. It was all ok. The room is facing directly the sea. There is a swim up bar and another on the back side . But the buffet food is bit mundane. The whole hotel place is bit small too. But the beach and cabana is very nice.

We had the best time at Le Blanc. The service and food was amazing. We loved all the restaurants, especially Yama and Bella that served delicious dinners. The staff was great! I’d like to give an extra Thank you to our Butlers. Saul on the 5th floor was outstanding! He was genuinely caring and always had a smile on his face. He always assisted us promptly willing to assist whenever possible with extra...

Had our first stay at Le Blanc Cancun. It was truly amazing. What makes this resort so special is it's well kept property, a tranquil beach and the top notch service provided by all the employees. It's a relaxing time for anyone who desires a beautiful view, great food and noteworthy service. It's as simple as that. Can't go without mentioning the exceptional service and kindness extended to us by...

Le Blanc delivered an incredibly relaxing, high-touch experience with standout service and some genuinely impressive dining—especially at dinner. A huge thank you to Camila in Public Relations and Brando at the front desk, who went above and beyond helping me navigate an extra-night logistics puzzle. Their calm, proactive support made a stressful situation feel totally manageable and ultimately seamless...

Pros: Standout spa and hydrotherapy area - highlight of the resort. Service - everyone was attentive and welcoming. Food was better than standard all inclusive. Pool area was nice - we prefer the beach (you can be at a pool anywhere - why go to Mexico for a pool??) Cons: Really really turned off by their push to sell you a membership. We said no multiple times to the sales pitch meeting during check...

This is my second time visiting Le Blanc, and they continue to amaze me with how special they make the experience. Everyone was so kind, welcoming, and went over the top to make this a memorable trip. Enrique made everything so special, having us be greeted with cocktails upon check in, surprising us with various appetizers at Yama (which was delicious by the way), and leaving us champagne in our hotel...

My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future! Cons: Hotel is a little old, and rooms are not...

On my first day living in the sink, the water couldn't flow down, so I had to exert a lot of effort to open the sink! I live on the seventh floor and it happened to be raining and there were two leaks! I don't want to trouble them! I use trash cans and towels to keep out the water. The French food is too salty and the service is not good. There hasn't been anyone serving for half a day! All other dishes...

The facilities were very good. The buffet meals were good, but too crowded, especially at breakfast: queues to get in, queues to get served. The two outstanding restaurants were the steakhouse and the French restaurant. The check-in queue was incredible, an hour's wait. There were very few staff members; the person who helped me was very friendly, but after that long, tiring, and hot wait...

Everything went well. The only thing was there were a lot of people.

Compare with 2 years ago. The quality of food and services are lower than before. Probably will go somewhere next time.

Hotel was nice but is a bit dated with some areas like the mini golf course needing a bit of work. The restaurants were very nice but the dinner buffet left a lot to be desired. Overall we enjoyed our stay here.

Hotel was nice but is a bit dated with some areas like the mini golf course needing a bit of work. The restaurants were very nice but the dinner buffet left a lot to be desired. Overall we enjoyed our stay here.

My husband and I stayed at El Dorado Seaside Suites for one week for our honeymoon, and the experience was absolutely marvelous. We booked the Honeymoon Oceanfront Suite, and it exceeded all our expectations. From the moment we arrived, everything felt special. Israel from Lomas Hospitality Transportation picked us up at the airport and was amazing—professional, friendly, and made us feel welcomed...

In all honesty, the resort in entirety made up a wonderful vacation. From the point of pick up from Lomas at the airport, to each staff interaction, to the unfortunate proceeding of the end of our trip. Each and everything about our stay was wonderfully executed. We are very big about food and this resort did not disappoint. There are so many options for everyone’s taste; from little snacks of tacos...

The staff was amazing! Loved Riccardo Renteria, he was amazing!! We couldnt be happier with the choice of staying at the El Dorado, the entire staff was beyond amazing!!

The staff was amazing they accommodate our stay so to a medical emergency . They did whatever they could to help and once we checked out they asked for my family member and made sure we are ok, that meant a lot . I would definitely come back !

I had an amazing time. The room was clean every single day, mopped and smelled so good! The bed was always very nice and after a long day it is so nice to come back to a spotless room!

Everything was great until the day we were leaving. The company “Lomas Travel” attempted to scam their way into some money by not letting us know when departure was supposed to happen. Then tried to pull the old “You’ll have to pay more if you want a private ride to the airport”. For that- 4 stars -but everything else? Amazing!

The room was amazing, the staff did an excellent job at making us feel welcomed and part of the family. There were personal touches that made the stay feel like paradise and an experience we'll never forget. Luis and Hector are amazingly good at making guest feel comfortable and help with getting acclimated with the resort. We had a wonderful stay and plan to revist when we can.

We loved our stay at NIZUC the staff were super attentive friendly and always there to help with any request. Super clean the spa was amazing the best experience that I had.

A very private hotel. The hotel staff are warm and polite. I love the hotel's infinity pool. It's so enjoyable to sit in the water and drink a glass of tequila.

Thank you 🙏. Very thoughtful.

Staying here for the second time, the service is impeccable!

Amazing place. A variety of food. Recommend!

Excellent staff!! They’re so accommodating and flexible. They made sure we would enjoy our stay here. And loved the food!! Food in the buffet was not the same everyday, which I really liked. Definitely recommended!!

Everything was perfect. We just had one bad dinner experience where almost all the food during dinner was over 1.5 hours before the restaurant closing time.

The room was always very clean and the staff were nice. The food was ok nothing too crazy.

Resort is good. Food was ok. Staff was courteous. You have all the amenities mentioned. Beach is accessible and beautiful. But, this is more of a hotel than resort. Definitely not 4 stars. Very deceiving about rooms as beach view rooms has balcony but only for standing, it is not a conventional balcony. It’s a half baked experience rather than a full scale resort experience. Food could be better....

room was good, food quality specially the fish (cheapest tilapia fish was served again and again had no choice but to eat) was bad. Think twice before booking the second trip at this location.

Nice property, pretty chill. Small pool with only 2 restaurant in the resort. Easy access to public transportation and walkable distance to party zone.

The beach was beautiful, the foods were good, the service was excellent. However, you need to wait for elevators. They need more elevators.

It was really good, delicious food, really good service. It can be really busy but still good experience. It’s true all inclusive with nothing extra. Drinks were great too

It was really good, delicious food, really good service. It can be really busy but still good experience. It’s true all inclusive with nothing extra. Drinks were great too

This place is fabulous, the food is exquisite and the people are very nice. I love it and I will gladly return.

The hotel service was friendly and attentive, with staff eager to help guests. For dinner, I recommend Krystal and Steak House; the steak and lobster were quite good. The all-inclusive beverage selection includes white wine, red wine, rosé, and sparkling wine, allowing guests to try various flavors. The hotel beach is nice, offering views of the Caribbean Sea's icy layer, although there's a bit too...

The rooms are spacious with large balconies where you can watch the tides rise and fall. The hotel offers a variety of entertainment options, and each restaurant has its own unique character. I would definitely choose RIU again for my next vacation.

TL;DR : The facility is great. The food is not good at all. Mixed feelings about service being a non-Solaris member. As another reviewer said, it was more like 3.5 star stay for me. This hotel is very much for elderly white people (mostly with Solaris Club membership) so if you fit in that demographic, it’ll be a wonderful stay. It reminded me of the movie Snowpiercer. Lots of grandmas and grandpas...

We are at our 4th day in this resort which is about halftime for our trip and at first we have been stunned by the beauty and the staff and thought this is the perfect place. But after a while we could see the flaws. We had booked a king room but ended up with a double queen which we were able to change after 2 days but this was a big mistake. Do not book a King bed room here. All the rooms have connecting...

It was an amazing experience here at GR Solaris Caribe as my first time being in Cancun. The resort was beautiful and the people were so nice. I felt like I got what I paid for in terms of what they offer. I do wanna mention a few people that made it even top notch through their service. Robert was great as our server, he made sure we ate well and took care of us during our dinner paying attention...

Stay on the adult only part of this Hotel and you will have fantastic vacation. I booked sea facing luxary twin room....they are great, but offer no balcony - but windows can be open (sea with its waves can be loud). Restaurants are cold Air conditioned, therefore I only went to open seafacing fish restaurant....day and night. Food was exceptionally super and stuff very friendly! Cold airconditioned...

We stayed at Caribe and at first thought we made a mistake not booking Cancun, but actually both hotels are connected and share activities. In the end, Caribe felt much better – authentic, beautiful buildings (like Santorini), and a very warm welcome. The food overall was very good with lots of variety( especially for breakfast 🥞). Best restaurant for us was Bogavante – amazing seafood! Marcopolo...

Property was clean and comfortable. Pool area was pretty with hot tubs toward the beach. Pretty courtyards. Rooms were tidy and comfortable. Breakfast was great. Easy to grab chaises on the beach or at the pool. Staff on the grounds and in the halls and hotel were super friendly and service-oriented. Not overly busy. Very fun new years party with dancing, music, blended drinks, and champagne

The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.

During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.

Clean room and hotel with lots of very friendly and helpful staff. Unfortunately very lengthy check in and check out service with mis sold tour of property that we assumed was to plan our holiday and was actually a sales pitch. Lots of mistakes on check out invoice. Luggage was not brought down to lobby despite several requests and then late for transport to airport. Pool was cold.

The property is very beautiful, and the food is great, but honestly, the customer service was not good. I would also suggest that the steakhouse hostess and the man who was always there have a better attitude with customers. I didn’t like that everyone kept asking for tips, as I didn’t notice that in other hotels. We originally planned to stay three days but ended up staying only two and decided to...

EN GENERAL MUY NORMAL MI EXPERIENCIA , PARA EL COSTO DEL HOTEL

The property was beautiful. The pools were very nice and the beach was well maintained. I loved the water exercise class. Our room was GORGEOUS! It well exceeded what I was expecting. VERY spacious and luxurious. It was nice to have a washer and dryer as well. The only thing I disliked was the lack of evening activities. Not a lot to do for families with teen/college kids.

All in all nice experience. Breakfast is one of the 5 marked options + coffee. Room had a funny smell but not too bad. Also it's right at ADO busstop, so another +

Across from ADO bus station. My room was clean, maid was friendly, I could find my way back just by asking where ADO was.

Convenient location just across Ado. We stayed only one night but all was great. Place was clean and the staff very kind. we arrived at almost midnight, we found a tacos stand outside that was great! We suggest the hotel bar to stay open later 😁

We stayed there the first and last night of our trip to Mexico to be close to the airport. The service was very good, very friendly people.

Great location Comfortable restaurant in A1 location if needing the ADO bus station. Good restaurants close by and an excellent pool area.

Good to stay one night not more. Don't accept ground floor rooms ! It's too noisy and people don't care. The front desk is unfriendly. Overall just a one night hotel very useful if you have to take the bus.

The seaside location is nice, and there are many restaurants to eat at.

I had a very difficult time with the lack of response to emails and incoherent responses regarding transportation reservations. In the end, I had to move on my own. The facilities were surprisingly good, but I wondered if they were worth the price. The cleanliness was a bit lacking. The restaurant list and the quality of the food were good. I complained about the noise from the construction in my room...

I just eat and drink alone, the service is pretty good

I just eat and drink alone, the service is pretty good

Everything was perfect, the lost glasses were found, touching

The second time I came, I ate a lot every day. It was delicious. I loved it. I ate a lot.

As I arrived and was allocated my room, I soon after had to go back to reception as the room smelt of damp was terrible, I was given another room which smelt slightly better but could still smell damp, rooms outdated brown water coming from sink taps and from the shower, no towels in the room, pictures from the website looked nothing like the room I received, only one lift working later to be informed...

The beach is nice and pretty, but the facilities are too old. However, it seems okay for the price.

At first they were nice but we had problems because they wanted to charge us 200 dollars more

The room is big, but you can't see anything from the second floor of the bay view room. The sea view is good from the third floor and above of the sea view room, with a large balcony. Food and drink are all included, but it's okay if the requirements are not too high. The beach bar is very good, the Japanese restaurant is not good, not even Wa*****, and the Rib Eye in the steakhouse is great. If you...

Very ugly pillows. You do not rest. Few rounds on the beach to offer drinks. Generally good.

I liked the hotel although it is small and some restaurants were closed it was good, the breakfast is not that rich but the snacks and dinner are delicious, the service from all the staff is excellent, highlighting Martin from bellboy, Moisés and Fermín from the bar from the pool, incredible!

I stayed in a sea-view room, which was incredibly spacious. The room was clean, tidy, and comfortable. The sea view was absolutely stunning. The hotel's dining options were also excellent.

This hotel offers great value for money, especially considering its location in Zone 7. I wouldn't recommend the all-inclusive package, as the food is quite mediocre and not all restaurants are included – some require a multi-night stay. The beach, however, is lovely and has relatively few seaweed issues.

This hotel is right in the middle of Cancun's Hotel Zone. It's not a huge resort, so there aren't tons of entertainment options. The buffet selection was decent, and the suite we booked was really spacious.

My wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything...

I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked...

We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At...

Terrible service. TV not working , sent a complaint about the fan in the washroom not working as well. Wouldn’t recommend

It was a place to stay for a night's rest before going to Scarlett. The Mexican food I ate at this lounge was more delicious than I thought, so I remembered it even after coming back to Korea. I bought snacks at a nearby convenience store and had a nice rest. I recommend it.

It was very convenient that the airport shuttle was available 24 hours a day. Recommended for transit, just before a flight, or for an overnight stay right after a flight. There were plenty of amenities and it felt clean.

The location is very good as there is an airport near the hotel. There is also a convenience store near the hotel entrance. I feel like the facilities have improved since I visited a year ago. There were several spaces with meeting tables (individually separated). The humidity in the room is just comfortable. This is a great hotel for a comfortable stay near the airport. The reason why I rated the...

At first glance I thought it was clean, but there were a lot of ants around the coffee and plastic bottle trays on the refrigerator. The hotel cleaning staff was outside, so I asked them to clean it right away. They took care of it while we were out and the ants were gone, but the area around them was so disgusting that we couldn't go near them. I left the amenity coffee bag without drinking it. Since...

The room is very big. There is a shop outside. But there is no place to eat outside and you can only eat inside. It is very convenient to have free shuttle service.

Glad I didn't listen to the bad reviews, food was good, rooms were clean, felt safe with small children. The only downside is the app for booking a la carte restaurants just did not work at all for us. There was quite a few times we were in a long line for food. There is a bit of pressure from the "concierges" to attend their "special" breakfasts to celebrate some made up event. Avoid its some confusing...

Check in: stood in line over an hour and then stood in line another hour to get room Room: when you have 4 people, why are the beds pushed together?? No privacy (bathroom door not full and if you turn the bathroom light on, the whole room lights up The app never worked for us to make dining reservations Evening shows were excellent

During my stay at this hotel, the experience was disappointing and far below expectations. The bathroom door scraped when opening, which is a basic issue that should have been resolved with minimal maintenance. The pillow was uncomfortable, directly affecting the quality of sleep, which is unacceptable for a hotel that presents itself as a comfort-oriented option. The biggest issue, without a doubt...

Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.

housekeeping expectations were not communicated earlier. Cleaning is done every other day, but was not communicated when we checked in. Restuarant options are limited. But the ones that are there are good.

The hotel front desk and staff were proactive and enthusiastic, and the food was decent. Although the hotel has been living in a high-rise area for a long time, the rooms have a moldy smell and outdated facilities. The swimming pool and sea view are small and crowded, with noisy noise. The physical examination during check-in was not satisfactory.

The room is very old and only has very basic furniture inside. There was even. No chair in our room until we asked. The reception is difficult to communicate in English .

Nice simple no-frills hotel, but please note that if you want to go to the beach club, you will need very early reservation as it is full and only available in the morning

The Location is the only plus here, the check in process was horrible. The stress of the holidays and the inconsistencies of booking errors made us feel on the edge the entire stay. No fridge on the rooms when we secured one for the price, the downgrades gave no refunds or gratuities. When asked to be transferred, they said no straight away and when we start to be firm they wanted us to vacate the...

The service was mediocre, a bit arrogant, and overly focused on business rather than guest experience. I wouldn't recommend coming here if you can avoid it.

There was a bit of a language barrier. However, the facilities were amazing and the location was right next to a big mall with a supermarket, food court, cinema, and a few stores. The breakfast was buffet style with custom omelettes, and the pool was great too.

The hotel is located in the city center, with a large shopping mall within walking distance. There's also a night market nearby, perfect for experiencing local night market culture. It's also easy to get a taxi to the hotel area.

Very close to the airport, and the environment is quite good too.

The hotel has great location if you have an early flight back specially. They have a very convenient free shuttle to the airport.

Everything was extremely clean and well maintained — the restaurant, rooms, pool, dining areas, and gym. The location is also very convenient since it’s close to the airport, which made transportation really easy. I would highly recommend this place for business travelers or anyone who needs a comfortable and clean stay near the airport.

The hotel is very convenient for the airport terminals and car rentals. The communal areas such as the restaurant and rooftop bar were very nice. The overall experience is not to the same standard as other Hilton hotels.  The rooms were big, nicely decorated and clean but there was a distinct smell of cigarettes from previous guests which was not pleasant. We asked for a coffee and pastry for breakfast...

Small parking, no place for big cars, no slippers in the room. The hotel itself is new and well equipped. Cool internal yard with cafe Shower and toilet was good. Amenities also great. Sound proof also fine.

Always a decent stay when coming in late or leaving early out of Cancun airport. We enjoy walking to and from airport terminal.

Amazing resort for families. The water park is cute. Amazing little beach. The photographer on the beach was phenomenal. The difference in sides is weird. If you’re on the main building; the rooms are stunning and comfy. The side across the road where we were; I will say the rooms are not awesome. The beds felt like a rock. Super sore from those. We did expect more traditional Mexican food...

Clean room with air conditioning. We get vacation for 4 kids and all of them was happy. Nice place.

The staff were amazing! Mario, Armando, Julio... Those are my shout outs! You are welcomed, anything you need they are willing to assist and always professional and friendly. I visited friends at high end resorts and you can not beat the kindness of the staff at this resort!

Good place, quality/price ratio

The service is nice, the food is delicious, the facilities are good although they need more maintenance.

The only good thing is that it is right on the beach, but the rest leaves a lot to be desired.

My girlfriend and I just returned from our stay at Dos Playas Faranda Cancun. We could not have had a better experience. The resort is beautiful, with palm trees and numerous Iguanas, Peacocks and other birds covering the grounds. There are 5 lovely pools and direct access to the white sand beach with crystal clear blue water. The food is excellent. The Cielito Lindo offers a delicious breakfast including...

Solid 4/5 stars. Rooms are a bit dated, food selection was somewhat limited - however was delicious, and amenities were great. We booked an all inclusive package with Air Canada, however the pictures were not what they were on the Air Canada Vacations website to what we were originally given upon arrival. The front desk agents were quick to resolve and got us another room the next morning. Buffet...

A very lovely hotel that provides a huge range of entertaining activities for the guests every day such as water aerobic, zumba and volleyball in swimming pool, music shows or cooking classes. There is a lot of choices for a very tasty food in the Iguana Restaurant (breakfast,lunch & dinner) that differ every day. The hotel surroundings are beautiful! There are two swimming pools, beach, gym, hammocks...

I stayed here for 10 nights. There are clearly different standards of rooms as the one I stayed in was incredibly clean albeit very dated. I spoke to someone else who had a much more modern room with usb charging points and touch on/off lights/mirrors etc. My room had none of that. The first room I was in 1204 had 2 double beds but on day 3 there was raw sewage coming up into the shower, unimpressed...

We had a group of 5 with three rooms. The rooms are dated and required maintenance. I liked the yard, peacocks and hammocks, The buffet was pretty small and limited but the food was good quality /average. Service in the main restaurant was good. The location was very close to the ferry and busses. Good view from the hill along the beach. I did not like the $550 peso environmental fee at check-in. The...

Very bare room. No elevators. Pool not cleaned. Only buffet. Same food every day. Very dated hotel. Needs upgrade.

The server (Danny) was super nice to us at the Italian restaurant. He made sure we were content with everything and was very attentive with our orders. He came and sung happy birthday with another coworker and they sung beautifully. Thank you so much for this awesome experience. Food was delicious too!

Absolutely wonderful resort! We had great service at the Mexican restaurant Frida from Alonso Leon & Didier and the food was delicious, similarly El Pescador was tasty and fresh and Baudelio was a wonderful server, lastly Italian restaurant was delicious as well and Rafael was great! Lorena from the Omelette station was kind and speedy making omelettes. Entertainment was always so fun thanks to Joel...

We had such a wonderful stay at this family-friendly, budget-friendly resort! It’s not overly large, which actually made the experience feel more relaxed and enjoyable—especially since we were traveling with a big group of 19 family members. We truly had a blast together. The staff were amazing and made our stay even more memorable. Special kudos to Javier, Arturo, Joel, and Louis for their outstanding...

The hotel service was good, and the location was excellent, making it very convenient for getting around and dining.

Rooms: the ventilation system seriously needed renovation, it smells like it has not been cleaned in a while, sofa also got stains, my walk-in closet started dripping water from the roof on my second night here…. Service: Service here is EXCELLENT 👍 every staff is nice and friendly and ready to help, they are trying their best you can tell, the food is amazing, the drink is great, the fries in the...

Friendly staffs, comfortable and clean room. Located at shopping mall.