Pestana Carlton Madeira, Premium Ocean Resort in Funchal
✅ Rooms are spacious and well maintained, with some suites accommodating families comfortably ✅ Hotel staff are frequently described as friendly, helpful, and knowledgeable ✅ Multiple pools including a rooftop saltwater pool and direct sea access ✅ Good breakfast offerings with a variety of options and pleasant views from rooms ✅ Free Wi-Fi available throughout most areas ✅ Convenient location close to restaurants, supermarkets, and public transport ❌ Some guests noted that the hotel feels dated with a maze-like layout due to multiple additions over the years ❌ Parking is described as inconvenient by some visitors ❌ One review mentioned inconsistent room cleaning on a particular day ❌ Wi-Fi signal can be weak at the ocean level, away from the main building
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Description
Pestana Carlton Madeira, Premium Ocean Resort is a 5-star hotel located in the heart of Funchal, Madeira. Originally constructed in 1972 and renovated in 2008 and again in 2014, it offers 52 rooms across a single building. Guests can choose from a variety of room types including Classic Double rooms with views of the bay, city, pool, or sea, up to the Presidential Double Suite with sea view. The hotel features an open rooftop saltwater pool, a bar, free Wi-Fi, and a restaurant serving buffet breakfast. Onsite amenities include a fitness centre, sauna, spa, and a casino, with some services such as parking and business centre access available for an extra fee. Many guests highlight the spacious and well-maintained rooms and appreciate the helpful staff and good service. The hotel combines a classic atmosphere with oceanfront access, including direct sea entry from one of the four pools.
Location
The hotel is situated in the San Martinho district of Funchal, Madeira, approximately 23 km from Madeira International Airport. It stands about 850 meters from a public pebble beach, just across the road, on the third coastal line. Nearby attractions include Casino da Madeira, 521 meters away, and the Museu CR7 dedicated to Cristiano Ronaldo, 720 meters from the hotel. Within walking distance are several restaurants such as the British Red Lion (49 m), Restaurante Bar Villa-caffé (76 m), and Beef & Wines (164 m). The ocean promenade and Lido complex are about a 15-minute walk, offering convenient access to local dining and leisure options.
Tips
- Book a room with a sea view for the best scenery.
- Bring swim gear to enjoy the saltwater rooftop pool and the pool with direct sea access, but keep your head above water in the saltwater pool as advised by guests.
- If you plan to drive, inquire about parking arrangements in advance due to some inconvenience noted by visitors.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Price for extra breakfasts: Contact hotel for details Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €25.00 (approx. US$29.19) per pet per night
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Terrace
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Kettle
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Spanish
- English
- Multi-language staff
- Portuguese
- Tour assistance
- Library
- Bike rental
- Billiards
- Casino
- Mini golf
- Nightclub
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Next to the beach
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Diving
- Table Tennis
- Snorkelling
- Tennis court
- Fitness facilities
- Gym
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 1340 m. It takes 20 minutes To the beach!
Video: Pestana Promenade Ocean Resort Hotel, Funchal, Madeira
Map
Reviews
Friendly staff.
POIs near hotel
Cafe and Restaurants near hotel
The staff are extremely friendly as shown by the chef that genuinely cared and asked if everything was to our satisfaction.
Could easily have been a restaurant we overlooked but we are glad we took the leap and enjoyed a wonderful meal.
Strawberries on the profiteroles were picked fresh from their own plants.
Frequently asked questions about Pestana Carlton Madeira, Premium Ocean Resort
What types of rooms does Pestana Carlton Madeira offer?
The hotel offers Classic Double rooms with various views, Classic Superior Double rooms with sea view, Family Double rooms with land view, Junior Suites with and without views, Superior Junior Suites with sea view, Double Suites with sea view, and a Presidential Double Suite with sea view.
Is parking available at the hotel?
Yes, parking is available but it is subject to an additional fee and some guests found it inconvenient.
Are pets allowed at Pestana Carlton Madeira?
Pets are allowed on request, with a fee of €25 per pet per night. Service animals are also permitted upon request.
How far is the hotel from the nearest beach?
The nearest public pebble beach is about 850 meters away, just across the road on the third coastal line.
What unique pool features does this hotel have?
The hotel has four pools on different levels, including a rooftop open saltwater pool and one pool with direct access to the sea.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 282 USD The best time to book is October 26, with rates starting from 282 USD






















































































































