Barceló Corralejo Bay - Adults only in Corralejo

All night staff party inside the hotel was unbelievably disruptive and kept us awake! Really appalling from the Barcelo group to host their staff xmas party at the hotel wirh music blasting until all hours of the morning. Your guests have paid to have a top quality expeience and this certainly includes sleep. The hotel did not warn guests about the level or noise, nor did they provide ear plugs or even consider how the noise they caused impacted paying guests. This is not some cheap hotel, I dont expect the staff to keep me awake at night. There was no concern for guests at all and even littlr remorse. I raised it with reception the next morning and the man just laughed it off, he literally shruged and said "it's once a year" like I was the inconsiderate one. I left my room number and asked for my complaint to be passed to managment, not one person contacted me, not even the guest relations manager.

The noise statted during the evening entertainment when at least 60 staff congregated in the reception talking very loudly amongst themselves and interrupting the performers.

I have never seen anything like this from staff, especially at a supposedly 4 star hotel, the senior management are clearly in favour of this party being held at the hotel which is insane. Take your staff out and treat them to a proper party away from their place of work and respect your guests sleep! For this reason alone, I will not recommend or stay at this hotel again.

I was there for around 6 days and it is a okay hotel but definitely not worth the money. It is a bit outdated and our room: really noisey A/C, dripping toilet (even they want to be water saving). Food is okay but not worth the money at all if you want a decent quality for the price. Staff is friendly, thats a upside.
Towel return policy is outdated and all inclusive package is ridiculous.
overall I wouldnt stay again, but location is nice and if you dont book food package or all-in, you will be fine due to location.

I thought the room was clean and spacious. The TV didn’t work though as the WiFi was weak. Also didn’t like that you have to pay to use the safe and that you had to put a deposit down for the pool towels.