Las Costas Hotel in Puerto del Carmen

Nice large rooms, very helpful staff, great breakfast and live music every evening. Hotel is on the strip with best restaurants and shopping.

Having stayed here before I found the room cleaning a bit hit and miss on this occasion, room always cleaned well but on certain days coffee sachets not replaced & no bath mat received & no spare toilet roll left

Staff were excellent, hotel refurbished this summer to a good standard.

The Beach was a stones throw away from the poolside. Staff were brilliant and even tolerated my questionable spanish lingo. Hotel was spotless and stunning. Would stay again. Callum

Not particularly bothered by beach as stayed within the complex except to dine elsewhere on some evenings.
Excellent apartment allocated, spacious & comfortable for a couple but not for a larger group.
Brought one of the plastic chairs from the terrace as more comfortable than the one lounge chair provided.
Great shower with loads of hot water and very nice shower gel.
Two single beds rather than a double but appreciated the extra space on the warm nights though the beds got "hot" after a while.
Had to ask for a second pillow for myself and the one supplied had a hollow in the middle (from years of service?) but this suited my personal preference.
Matrimonial dispute over the a/c as she did not want it and I did. Lost the arguement.
Wife has limited mobility at this time and the lifts from street to Reception and then down to the restaurant/pool level were much appreciated. The well-lit walkways without steps were also appreciated.
Great free breakfast included in our rate and we enjoyed the wide choice of good quality every morning
Had dinner on one evening and this was reasonably priced at €20 per person for the wide choices available..
Plenty of room in the swimming pool which I found "refreshing" rather than heated though the swirlpool was very warm in comparison..Great towels provided both in the apartment and for use by the pool.
Very friendly & helpful staff throughout the complex.
We had made the hotel aware of our late arrival on the first night and sandwiches left.

Beautiful hotel right by the beach with amazing views. All the staff are really friendly and very helpful. Everywhere in the hotel is exceptionally clean and is one of the best hotels we’ve stayed in and will be definitely booking again next year

Unfortunately we only got to stay one night but during our short stay we found the room beautiful, large bedroom, separate seating/tv lining area, fabulous bathroom and lovely outdoor patio area. The hotel has direct access to the beach. Everywhere was spotless and staff at reception was very efficient and helpful. Would definitely stay again and hopefully for a longer visit.

Fabulous hotel. Less than a 10 minute taxi from the airport (€20) and a 5 minute taxi towards the old town (€5). Rooms were spotless and cleaned daily.. we had a sea view which was lovely to wake up to each morning. Breakfast had a great selection.. gets busy from 9.30 onwards. We also had lunch most days in the hotel too which had a great variety to chose from. Fabulous pool area with plenty of sun loungers.. staff were also very friendly & helpful.. cannot fault it. Direct access to the beach too!! Highly recommend to anyone planning on staying in Puerto del Carmen.

Alehandro our host could not have been more accommodating. Would definitely recommend. Rooms spotless and all necessary individual touches including bottle of wine and chocolates to greet the guests. Thanks again to a perfect host.