Hotel Club Spa by Dorobe

Returned today: - good selection of food, breakfast and dinner. Maybe deserts could be improved. Food always hot but we got there at the start-no complains there. -good jacuzzi and spa. -nice entertainment a few times a week especially Neil. -close to 2 supermarkets -Fran on reception was lovely and always so helpful. -our room had a terrace opposite a mini building site with the digger workong daily. Good to see the progress of the site and watch it develop over the week, noise not soo good. -the gym had 4 weights totaling about 15kg. The Foam roller was the highlight. -food areas attracted some insects on more than one occasion.

Went in open minded as reviews were not great. Was happy room was ready at noon. Rooms spacious, clean, good bathroom, excellent air con and freezing cold fridge. Beds comfortable. Pool and bar areas kept clean and staff very polite. Sunbeds not available until 9.30 but we usually got 4 . Some beds a bit tired and breaking though. Happy hour was good 4-6pm €4.30 for 2 pints. We were B&B, breakfast ok nothing spectacular. Walk downhill to Burriana beach and town but taxis back, never had an issue finding taxis day or night. Budget hotel that ticked most of our boxes.

This was our third visit but it will be the last. It wasn’t a pleasant week partly because of the poor weather but the room was not good at all. Really should be classed as a single room, far too small for two people. Very little storage space, three shelves and a 15 inch wardrobe for clothes, not to mention our suitcases. The door onto the balcony was almost impossible to open, the heating didn’t work or the fan in the bathroom. As most of the time we couldn’t sit out, although we went out each day, we had only one chair or the bed to sit on. We managed to squeeze one of the balcony chairs through the broken door. I’d asked for a quiet room and it was until Friday and Saturday night when the entertainment started. 3 hours of very loud music, so loud I was able to sing along in my head, every note and word. On a positive note, the food was good although breakfast wasn’t so good, coffee the tasted, well it didn’t really, thought it was chocolate at first. Orange cordial instead of real Orange. Dinner was very good for me, excellent salads. Not so sure if you don’t like salad. The staff we had regular contact with were lovely and the hotel itself was very clean and pleasant. Weather aside we won’t be going back.

3rd floor room facing pool. Tiny balcony which is in need of repair. Not enough hanging space in wardrobe. Very firm beds. Small TV 1 english channel . Kettle provided . Small fridge in room. Bath with a shower which is powerful but if you want a bath it take 35minutes to fill, I kid you not. Towels need replacing as old.and hard so maybe bring your own. Plenty of lighting in room and socket next to beds. Free air con ,we never used so can't review. Safe in wardrobe is 3.50 euro per day. Room cleaned daily Outdoor pool was freezing but it is Feb. Wouldn't use it as it wasn't cleaned whole of our stay and had a film on top of it. Inside pool is filthy dirty and smells . Reported it to receptionist after we used it for 5mins then got out. Small gym area. Lockers but no keys given. Didn't matter as didn't stay . Jacuzzi next to indoor pool kept overflowing to the floor below. Warm but felt that too was dirty so got out. Other review said happy friendly staff, I saw none. They didn't acknowledge you unless you spoke first. Not the best customer service in my opinion. Worst part.. food. We went half.board but ate out mostly . Cold food ,unamingative, plain ,bland. Buffet style ,help yourself as standard . We paid cheap with Easyjet for 4nights so it was doable. Situated up hill near the market / capistrano village urbanisation , a good 30min stroll to Balcon de Europe. 20min walk to bus station/ stops Positives are - Pool area is a sun trap and a nice area to sunbathe and that's about it really. We are all different so maybe this is someone's cup of tea just not ours. We expect a bit better customer service at least. I'd say suitable.for the older generation as not alot going on in the hotel . Think a singer comes a few times a week. Oh and if you.like football there are 7 TV screens in the tiny sports bar adjoined to the hotel.