Globales Los Patos Park in Benalmadena

I arrived earlier this week and am currently still staying at the hotel. Unfortunately, my experience has been extremely disappointing, and I am eager to leave. The hotel itself is very unclean, and I have never encountered such rude staff. In particular, the bartender consistently behaves unprofessionally—placing drinks down abruptly and speaking about guests in Spanish in a disrespectful manner. As one of my family members understands Spanish, we were able to understand what was being said, which was quite upsetting. Another major issue is the drink system. Guests are required to carry a token in order to receive a drink. Each time you order, you must hand over your token, and if you fail to return your empty cup, you lose the token and cannot get another drink. This system feels more like a cost-saving measure for the hotel rather than a service for guests. Despite paying for an all-inclusive stay, guests are expected to manage everything themselves, yet staff still remain unhelpful and unfriendly. The food is also of very poor quality, with very limited options and an unpleasant taste. To make matters worse, I even found a maggot in the bath, which is completely unacceptable. The all-inclusive offering for adults is equally disappointing, as only four cocktails are included, while many others come at an additional cost. Furthermore, the hotel does not accept cash, which is highly inconvenient for guests who have brought euros expecting to use them during their stay. Overall, this has been a very negative experience, and I would not recommend this hotel.

Rooms was a bit small.food was basic and more cold than hot.ate at the snack bar most days.staff were very friendly and front staff good.

I arrived earlier this week and am currently still staying at the hotel. Unfortunately, my experience has been extremely disappointing, and I am eager to leave. The hotel itself is very unclean, and I have never encountered such rude staff. In particular, the bartender consistently behaves unprofessionally—placing drinks down abruptly and speaking about guests in Spanish in a disrespectful manner. As one of my family members understands Spanish, we were able to understand what was being said, which was quite upsetting. Another major issue is the drink system. Guests are required to carry a token in order to receive a drink. Each time you order, you must hand over your token, and if you fail to return your empty cup, you lose the token and cannot get another drink. This system feels more like a cost-saving measure for the hotel rather than a service for guests. Despite paying for an all-inclusive stay, guests are expected to manage everything themselves, yet staff still remain unhelpful and unfriendly. The food is also of very poor quality, with very limited options and an unpleasant taste. To make matters worse, I even found a maggot in the bath, which is completely unacceptable. The all-inclusive offering for adults is equally disappointing, as only four cocktails are included, while many others come at an additional cost. Furthermore, the hotel does not accept cash, which is highly inconvenient for guests who have brought euros expecting to use them during their stay. Overall, this has been a very negative experience, and I would not recommend this hotel.

Rooms was a bit small.food was basic and more cold than hot.ate at the snack bar most days.staff were very friendly and front staff good.

Listed as a 4 star Hotel, never in a million years. Total refurb needed. Overcrowded and very cramped. We stayed B&B breakfast poor. Safe charged at €10 per day, a rip off. One small complimentary bottle of water on arrival, after that nothing. Don't waste your hard earned cash, book another hotel. Tables, sunloungers and parasol bases around pool need good clean.

Listed as a 4 star Hotel, never in a million years. Total refurb needed. Overcrowded and very cramped. We stayed B&B breakfast poor. Safe charged at €10 per day, a rip off. One small complimentary bottle of water on arrival, after that nothing. Don't waste your hard earned cash, book another hotel. Tables, sunloungers and parasol bases around pool need good clean.

Do not go to this hotel!! We booked for a family holiday October half term. The rooms were tiny and not what we paid for, when we complained the guy spoke to us like rubbish. The beds were tiny and rock hard. No room to move. The pool area was packed and absolutely filthy! It stunk of chip pan fat from the snack bar! No sunbeds and I wouldn’t lay on them anyway they weee filth with holes in! How this hotel is 4 star is beyond me. We walked out after 30 mins and paid for an air b&b, complaint gone into to Jet2 for some refund. Avoid!