5 star hotels in Switzerland

Stayed here for my cousin’s wedding this past August, and it was an incredible experience. The hotel itself is stunning — a charming, vintage-style property with a timeless feel. The service was outstanding from start to finish — from the bellman and front desk to the waitstaff, everyone was attentive and welcoming. The location is perfect — right in the heart of town and within walking distance of...

Everything was perfect and the cherry on the cake was the Bulgari products in the bathroom. A pure delight!

Absolutely stunning property, resort like, right next to the lake promenade, classic luxury style, will definitely return.

Lovely hotel in a great location. Very welcoming and professional. Great location.

A beautiful property and stunning location. Easy, convenient and beautiful views. However, for the price and star rating the rooms could use an update. Some staff were lovely but others made us feel unwelcome. Not the most friendly atmosphere.

Lovely hotel right by the side of the lake. Staff were exceptional, very helpful, and professional. Would happily stay here again and it’s just a shame that we weren’t here longer

An absolutely fantastic and memorable stay. Absolutely the best in St. Moritz and one of the best hotels in the world. The staff is courteous and professional. Everything is a highlight but the standout is the Food and Beverage program run by Eduardo. Some of the best breakfast items you will ever have at a hotel with impeccable service. We will absolutely be back for many years to come.

An absolutely fantastic and memorable stay. Absolutely the best in St. Moritz and one of the best hotels in the world. The staff is courteous and professional. Everything is a highlight but the standout is the Food and Beverage program run by Eduardo. Some of the best breakfast items you will ever have at a hotel with impeccable service. We will absolutely be back for many years to come.

Maria from Bar/Gondel she was the best hereeee I love that 10/10 I want to come back very soon here in this place for her atencion!!.

Maria from Bar/Gondel she was the best hereeee I love that 10/10 I want to come back very soon here in this place for her atencion!!.

Every aspect of the stay was impeccable, marked by a rare attention to detail. The team was exceptional throughout, combining professionalism with genuine warmth and making the experience feel effortless.

Every aspect of the stay was impeccable, marked by a rare attention to detail. The team was exceptional throughout, combining professionalism with genuine warmth and making the experience feel effortless.

My family and I visited Le Grand Bellevue in February, and we were so impressed that we've already booked our return trip! This hotel is truly one of the best we've experienced, largely thanks to the exceptional staff who make it so special. The service was top-notch, and they took wonderful care of our family, including our little dog, Pickle. The food was absolutely fantastic, and the hotel's proximity...

Our stay here was outstanding for so many reasons. Top of the list - the staff who made us so comfortable with their friendly & efficient service throughout the hotel & especially in the restaurant. The food was delicious & varied. Our room with a view was expertly prepared each day & cleaned to a high standard. The arrival treats & ongoing goodies were a very nice touch. Shuttles to the station &...

The best hotel to stay in gstaad the rooms is spacious and so clean they do tow rounds of cleaning a day its amazing , the staff are so nice and helpful most of the restaurants reservations were done by the concierge and it was the best overall we wanted to thank everyone who made our stay there unforgettable 🩵🙏🏽 the spa was amazing and experience

The best hotel to stay in gstaad the rooms is spacious and so clean they do tow rounds of cleaning a day its amazing , the staff are so nice and helpful most of the restaurants reservations were done by the concierge and it was the best overall we wanted to thank everyone who made our stay there unforgettable the spa was amazing and experience

This was our third stay at Le Grand Bellevue, and somehow it just keeps getting better. The attention to detail is truly second to none, making every visit feel special and effortless. The spa is without question the best in Gstaad — a real highlight of the hotel. We requested the same room as our previous stay (Room 102), which is wonderfully cosy and beautifully appointed, and it felt like coming...

This was our third stay at Le Grand Bellevue, and somehow it just keeps getting better. The attention to detail is truly second to none, making every visit feel special and effortless. The spa is without question the best in Gstaad — a real highlight of the hotel. We requested the same room as our previous stay (Room 102), which is wonderfully cosy and beautifully appointed, and it felt like coming...

The hotel is located away from the town. It’s not really set up to walk. A fleet of cars will take you back and forth and is very efficient. The hotel is not really set up to ski either. It’s more to loll and spa. The spa is lovely, service varies but the reception ladies are lovely and go above and beyond. The rooms are dark and the light switches have a delay and seem to need to be updated. The...

As always we had a fantastic stay at the Alpina Gstaad! What truly made the difference were the personal touches. The staff remembered our names, paid attention to our preferences and made us feel genuinely valued throughout our stay. This level of attentiveness is rare and made the experience very special. Everything from service to facilities is top 5 star. I would recommend to try the restaurant...

Amazing property within unique setting. Spent one week and loved the concierge recommendations - lovely and scenic discoveries and a culinary ‚wow‘! Megu was a thrill - great food and top-notch service. Will be back in sommer, for sure! Highly recommend the Gstaad-side rooms for the view.

The best hotel in Gstaad, with outstanding service, excellent food, and an incredibly friendly staff. An absolutely perfect stay – highly recommended!

The Alpina Gstaad is an exceptional hotel that combines genuine Alpine character with quiet, refined luxury. From the warm welcome on arrival to the beautifully designed rooms and stunning mountain views, everything feels considered and effortless. Service is discreet, attentive and genuinely personal throughout the stay. The restaurants are consistently excellent, with creative dishes and an impressive...

Our experience at The Alpina Gstaad began perfectly, as we were warmly welcomed and picked up directly at the train station. The entire team is attentive, professional and sincerely friendly, always going the extra mile without ever feeling intrusive. Special mention goes to Nadine, whose leadership is clearly reflected in the exceptional standards throughout the hotel. Her warm presence, professionalism...

What a superb property! If you’re intending to ski Parsenn and arriving by train, it’s the perfect location. While the majority of Davos restaurants are the other end of town, the hotel has a superb on demand shuttle service that solves that. The staff are fantastic, especially Jorge and Sergio and the shuttle drivers, as well as the spa staff. Breakfast is fantastic with a great dejection. Rooms...

Loved every min of our stay!!! We went with 2 other families- 10 of us (6 adults and 4 kids). We loved the hotel so much we cancelled some of our reservations and stayed at the hotel all night. The food is amazing there from breakfast and midnight cocktail. We even did an impromptu karaoke with the pianist Roberto. But the BEST was the the staff. Super helpful, kind and funny. Everyone seemed so...

World class service! Breakfast and front office is second to none! The location is obviously perfect. Dream vacation for all skiing families.

The hotel had everything we needed for the nice and cosy stay. High quality af food and service at the breakfast, very good bars and restaurants. The spa area is good and well managed. Overall the staff was excellent.

The most hospitable staff I have ever experienced here in EU. I am a well traveled person mostly staying in 5 star and the staffs here are exceeding my expectation. Sergio and the reception team are very helpful and made sure our stay is extra special. The food is amazing here, from the bar to breakfast to the restaurant. All great value for the money. Room is very clean and big. Overall is very excellent

Perfect, much better than expected! Friendly and helpful staff, great location, good food and beverages. We stayed in The Royal suite room, which is just enormous…

We had a really wonderful stay at Cervo! The location was so easy to ski in and out of. The restaurants were fabulous for dinner and for breakfast. The breakfast buffet was especially impressive with fresh squeezed juice from a variety of fruits and vegetables, and beautifully cut and presented meats and cheeses. The service was excellent. On the last night we are exhausted after a long day of skiing...

A fun, design forward stay with a younger, slightly alternative vibe that feels refreshingly different from the more traditional luxury hotels in Zermatt. The atmosphere is relaxed and modern, with warm wood interiors, great views, and a cool, laid back energy throughout. One thing to keep in mind is the layout. The resort is spread across several separate buildings that aren’t connected indoors,...

A fun, design forward stay with a younger, slightly alternative vibe that feels refreshingly different from the more traditional luxury hotels in Zermatt. The atmosphere is relaxed and modern, with warm wood interiors, great views, and a cool, laid back energy throughout. One thing to keep in mind is the layout. The resort is spread across several separate buildings that aren’t connected indoors,...

Brilliant from start to finish. Would highly recommend and some lovely touches from the staff throughout the stay

Everything was just perfect! The accommodation, the restaurants, the spa and the professionalism and friendliness of the staff made out stay very pleasant! Would definitely recommend the hotel.

I provide this to give context for my review about the Cervo compared to this peer group of highly rated hotel’s. Executive Summary…details below. We stayed 3 nights. This is not a 5-star hotel in terms of accommodation and service level. It is 3 stars or 3.5 at best. When compared to the other places we stayed at this place it is dead last for room quality and service level. This place is perfect...

I was told over and over again that this hotel was the best property in Basel; so I booked a junior suite with a center view of the Rhine. Honestly, the hotel has work to do on their infrastructure to be a 5-star. With the issues outlined below, the best I can do is a 4.5 star. Cons: no air conditioning! During our 3-night stay, the daytime temperatures were in the 60s, nighttime in the 40s. Our room...

Wunderbare Aussicht auf den Rhein von der Terrasse. Guter Service, nice view and seatings comfortable. Always have been and will be there to enjoy this icon. Innen wie draussen top.

This hotel is situated in a beautiful historic building standing on the banks of the Rhine right in the centre of lovely Basel. Now in winter the lobby greats you with a warm cozy glow and many smiles and helpful hands. We are staying in an entry level room facing the city and we love it - the size is great and the historic furnishing is really lovely. We also really love the lobby cafe. There is always...

My husband and I stayed three nights prior to a Christmas market river cruise. The hotel is so elegant. Our room was very spacious. The staff were outstanding. Breakfast was delicious. Christmas markets and shopping short walk. Highly recommend. We loved every bit of it.

At this point in my life, I travel extensively for pleasure (for many years it was for business as well). The Hotel Les Trois Rois was one of the most extraordinary hotel experiences I’ve had in my lifetime, and I’ve stayed in hundreds of hotels. Every last detail had been anticipated and executed to the finest degree. This is absolutely the best hotel choice you can make in Basel. Multiple locals...

Beautiful hotel in a perfect location. However, what truly stood out was the exceptional staff who went above and beyond to ensure every detail was perfect!

Excellent room and views! Th hotel is a bit outdated , however the view makes up for it. As well its hard moving around with the suitcases and having ladies carrying it around the long hallways, a bell boy would be good for image.

The view is spectacular and the hospitality from all staffs is excellent. I bet everyone will miss the view when return home!

An escapade with my wife ! in this lovely place front on the lake Neuchâtel. Nice people & perfect bungalow with all facilities.

We spent two wonderful days just relaxing at the waterfront. The interior design is timeless, practical and lofty with the high ceiling and the private terrasse.

Cannot recommend Palafitte enough! Added cots to a lakeside room for our 2 kids. The room was very pretty and plenty big even for the four of us, and of course the view was amazing. We swam off of the balcony and back and forth to the summer bar in the beautiful clear green water. The staff were delightful - especially August.

Great view, clean and spacious rooms, quiet and quick service. I recommend. Wifi was really bad though, probably because of the very bad weather, not sure

the best service ever!!! there‘s no five star hotel in the world with a better service!

Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.

The rooms were not luxe or special but the location was perfect along with the service.

Amazing hotel with great views Great location to explore town and a short walk to the gondolas for Matterhorn. You also get great views of the town. Staff was super friendly and helpful. Will definitely go back again.

What an incredible experience. My stay here reminded me of what hospitality should be. Each and every member of the staff went above and beyond to make sure my stay was seamless and enjoyable. I especially appreciated each of their good nature - incredibly kind and warm people. The views are stellar, rooms are very generous in size and the pool and gardens are serene. I can’t recommend this place...

We loved our time here. The staff are fantastic and made us feel very welcome. The views from the room and terraces are spectacular. We hadn't planned on eating here every evening but anywhere else would have been a disappointment.

During our trip to Switzerland in May 2024, the 2 night stay at the Villa Orselina was the climax. The rooms with balcony were large. Views excellent. Food was simply superb with several exquisite complimentaries from the kitchen. Breakfast spread was filling. The number of staff for a small hotel was quite large, a rarity in Switzerland. Each staff member made efforts to make us feel special. Visiting...

Great hotel overlooking the Swiss side of Lago Maggiore. We stayed 3 nights here in early September. - Hotel is an older hotel but has been updated over time. Some vintage furniture and design in some places and very new touches in others, which might not be desirable for some people. Overall the aesthetics were pleasant and the view is one of the best hotel views on the lake. If I had to change...

Absolutely incredible hotel and the best staff we have ever met! From the moment we walked in to celebrate our honeymoon we felt like royalty! From a gorgeous room upgrade upon arrival to small touches of warmth and kindness throughout our week stay - we wish we could give this wonderful resort a 100000 more stars! Thank you for making our stay so memorable and incredible! So grateful to have found...

Wonderful garden and pool with stunning views over Lago Maggiore… the food at the Restaurant is great, the wine overpriced. The only thing we really did not like that much was the room which really needs renovation. The bed was not comfortable and it was super hot during nights. The aircon didn’t really work… albeit being the entry level room, it was just too small for a 5star hotel. We would love...

Room was perfect . We had a view overlooking the river and the swans . Breakfast and dinner was incredible. Staff were friendly and very attentive. A perfect spot to start our vacation.

I stayed at Storchen Zürich during a solo business trip and was truly impressed. The location is unbeatable — right in the heart of Zürich, yet peaceful with beautiful views over the Limmat River. The room was elegant, quiet, and very comfortable — perfect for relaxing after meetings. The high-speed Wi-Fi and thoughtful amenities made working from the room effortless. Service was outstanding from...

Nice hotel in the city center right by the lake, however with the extremely high price point I expected more from this hotel. Booked a lake view room and the view was nice, but rooms were small and not much was included with the stay, not even breakfast, so at almost $1000 a night i would not consider this hotel worth it and would not stay here again.

The hotel and my room were excellent. The staff was helpful and the location was outstanding.

Location is the best riverside and many good restaurants

Everything about this property was exquisite. The room, service, location, everything. The ONLY drawback was attempting to get there to park. It is in the old town that seems like it is pedestrian only. It was VERY nerve-racking driving down those streets packed with people to get there. Once there, it was ideal.

The location is great, and the hotel service is excellent. They also prepared plenty of snacks for the kids.

This aparthotel was a delightful surprise! The layout is both comfortable and practical, with a fully equipped kitchen for easy self-preparation. The lobby offers 24-hour coffee and tea, a thoughtful touch. The hotel is impeccably clean, featuring a minimalist French style that feels like a cozy French apartment, making for an extremely comfortable stay. It's especially suitable for families, with...

The room was large and clean, with two bathrooms, suitable for family trips or extended stays. Cooking was allowed. It was very clean and excellent value for money. I look forward to my next trip to Geneva and will definitely book again.

This hotel apartment is perfect. It's located on the second row by the river, very convenient. The rooms are fully equipped, with a kitchen, automatic tea and coffee maker, and even a photo printer! There are two bathrooms. The service is excellent, and parking is convenient with a private underground parking garage.

This apartment is highly recommended, especially for families. The rooms are fully equipped with kitchenware. Breakfast is delivered to the room daily. It's just a few minutes' walk from the hotel to Lake Geneva for a stroll.

5/5 on all aspect of the stay. Looking forward to many future stays!

Great location and service. Big room

I ordered room service one night as it was storming and it never came . I had to call and ask why . Then none of the items were available. Other than that , excellent hotel , great location and staff was excellent. Would recommend the property despite what happened

If you're looking for a truly exceptional experience in Zurich, look no further than the Hotel Alden. From the moment we arrived, the staff went above and beyond to make our stay unforgettable. We were hoping to visit the Lindt Chocolate Factory, only to find it completely sold out. The concierge team, however, worked their magic and managed to secure us tickets! That alone would have been enough...

I have nothing but wonderful things to say about our stay here. Immediately welcomed by warm staff, our room was clean, comfortable, and spacious. We loved having coffee on the balcony every morning. The location is perfect and close enough where everything is walking distance but without being in the middle of the crowds. Katrina from the front desk radiates kindness and made us feel at home from...

This hotel exceeded ALL of our expectations! It’s gorgeous, the rooms are HUGE. And the service is even better! We came for a vacation to celebrate our 12 year wedding anniversary and i was nervous to pick a hotel coming from a different country but it was the best choice i could have made! From checking in to checking out and everything in between, everything was amazing. Ivan and Kaltrina are the...

Kaltarina made the last days of our honeymoon so memorable and meaningful. From the moment we walked into Hotel Alden, she was beaming with energy and excited to welcome us in. She was very professional yet somehow, made us feel right at home. She was very thorough with explaining the hotel amenities and helping us navigate Zurich public transportation. She gave us multiple restaurant recommendations...

Staying at a five star hotel one expects it be be just that. This hotel lacks so much that you would hope for in a five star. There was a warm welcome from the reception staff who showed us around the whole hotel, even to the sister one as some facilities are shared. Our room which overlooked the road, was disappointingly small. Accessing the wardrobe section was very tight for space. Houdini would...

A must for Crans Montana! First, one can never go wrong with a Relais & Chateaux property! Everything is thought through. Daily delicious treats in your room, exceptional housekeeping service, amazing amenities like a spa, sauna, steam room, bistro, 2* Michelin restaurant, and large pool for a hotel that has only 15 rooms! The food was fantastic, the accommodations had breathtaking views, comfortable...

We had a wonderful trip to Crans-Montana and to this incredible hotel. Remy and all the staff there treated us with kindness and were so helpful in making our stay extraordinary. The place is beautiful, rooms gorgeous and the views from the deck are breathtaking. If you want a magical experience go and enjoy this incredible hotel and town. It's worth the effort to get there.

We booked a long weekend for my wife's 40th birthday- we wanted a cosy, authentic, boutique hotel with great service, food, views and late summer hikes. To say the stay was perfect is an understatement. All the team were attentive to our needs and helped make my wife's birthday a weekend to remember. We will return!

Very pleased with the whole experience, but special kudos to to all of the staff for providing such excellent service in such a friendly manner

Every year when we pick up my sister from camp, our family stays at this amazing hotel—and it’s become one of the highlights of the trip. The staff are truly wonderful—always professional, attentive, and kind. A big thank you to Rémy, the manager, who goes above and beyond every time we visit. He’s incredibly thoughtful and helpful, and it really shows how much he cares about the guests. It’s rare...

Spacious, beautiful, clean, high quality staff, and probably the nicest spa I have ever seen The attention to detail is exquisite and you are greeted and warmly welcomed by top management. The pride is evident. Ski in ski out! I would definitely recommend and go back to Survetta House

We truly enjoyed the amazing stay at Suvretta House. It was a perfect winter weekend and the hotel and staff experience exceeded our expectations. The highlight was the new spa: Very luxurious with several jacuzzi, indoor and outdoor pools, saunas, steam baths, gym. All newly built on three floors with a spectacular view of the mountains. We also very much enjoyed the dinner at the Grand Restaurant...

Just a 15 minute walk (or 5 minute shuttle drive) from the center of St. Moritz, the Suvretta House is an amazing old world hotel with fantastic modern spa just steps away from the ski slopes. The Suvretta provides a wonderful escape from the stress and bustle of the world. Service throughout the hotel is impeccable. Rooms are super comfortable and the recently renovated spa and gym facility is...

Overall, it's a beautiful location. The room was spacious and clean and the view was extraordinary. Skiing was enjoyable and the ski in/ski out was a welcomed feature with one big caveat. see below. My biggest fault was with the personal at the desk. The hotel offers a private ski lift to reach the larger ski lift. This requires off loading the small chair lift and walking across a road in order...

Stunning and ideal location. I love the shuttle bus access

All the five star hotels are nice in St. Moritz , we like the Kulm as well (maybe a bit more fun )but the Suvretta house has that special wow factor , discreet but extremely high end , old world , beautiful , classy with that special private club palace atmosphere that only exist in a few more more places around the world. Staying here is always beyond supreme , people that do not want to be seen stay...