Crowne Plaza Dubai Deira in Dubai
✅ Staff praised for customer focus and helpfulness, especially IT support by Ahmed El Dally ensuring fast internet connection ✅ Upgraded rooms for IHG members, including spacious suites with two bathrooms and good views ✅ Breakfast buffet described as very comprehensive and satisfying ✅ Clean and spacious rooms noted by multiple guests ✅ Good fitness centre with working equipment and a decent swimming pool ✅ Multiple restaurants with diverse cuisine options, including steakhouse and Italian ❌ Several guests report the rooms feel old and some facilities are poorly maintained ❌ Issues with air conditioning not working properly reported multiple times ❌ Complaints about slow check-in process and occasional room assignment errors raising security concerns ❌ Parking space is insufficient according to some guests ❌ Inconsistent room conditions: some rooms have strong incense scent and outdated electrical outlets ❌ Reports of small insects found in rooms causing discomfort
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Description
Crowne Plaza Dubai Deira is a 5-star hotel established in 1994 and renovated in 2009, located on Sheikh Zayed Road in Dubai. It offers a wide range of room types, including Deluxe King Rooms, Executive Suites with Lounge Access, and Presidential King Suites. The hotel features amenities such as a fitness centre, spa and wellness centre, sauna, swimming pool, multiple restaurants including buffet options, and a business centre with meeting facilities. Guests appreciate the soundproof rooms, 24-hour front desk, and concierge services. The hotel allows pets but the policy states pets are not allowed, so pets are actually prohibited. Free parking and car hire services are available, along with currency exchange and an ATM onsite. High-speed internet service is praised by guests, with dedicated IT staff ensuring connectivity. Crowne Plaza Dubai Deira caters to both business travelers and tourists with family rooms and facilities for disabled guests.
Location
The hotel is situated on Sheikh Zayed Road, providing easy access to public transportation and the Dubai Metro. It is 8 km from Dubai International Airport (DXB). Nearby dining options include the Japanese restaurant Sakura just 44 meters away, Wagamama at 64 meters, and Tokyo@thetowers 359 meters from the hotel. The famous Jumeirah Open Beach is approximately 3.7 km from the property. Its location is convenient for shopping and exploring both old and new Dubai, with taxi and train access frequently mentioned by guests.
Tips
- Request a room upgrade if you are an IHG member to experience the more spacious suites.
- Allow extra time at check-in during busy hours as some guests have experienced delays.
- If you have specific electrical needs, verify the room's plug types in advance due to some outdated outlets.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Wi-Fi in public areas
- Pool with view
- Heated pool
- Parking
- Valet parking
- Car rentals
- Taxi booking service
- Spice Island
- Lockers available
- Concierge service
- Express check-in and check-out
- Safe at front desk
- Bellhop
- Luggage storage
- Currency exchange
- Tour and ticket booking service
- English
- Indonesian
- Arabic
- Hindi
- Urdu
- Chinese (Mandarin)
- Turkish
- Thai
- French
- Filipino
- Spanish
- Russian
- Snack bar
- Convenience store/kiosk
- Halal meals provided
- Bar
- Lobby bar
- Room service
- Spa
- Billiards room
- Sailing
- Beauty and makeup
- Hair and beauty salon
- Gym
- Massage room
- Sauna
- Sunbathing area
- Body care
- Light therapy
- Smoking area
- Elevator
- Dry cleaning
- Ironing service
- Clothes dryer
- Laundry service (on-site)
- Clothes steamer
- Children's meals available
- Postal service
- Multi-function room
- Secretarial services
- Fax/copying service
- Multimedia display system
- Wedding service
- Conference room
- Business center
- Stair-free main entrance
- Wheelchairs available
- Accessible rooms available
- Intruder alarm
- Smoke detector
- CCTV in public areas
- First aid room
- First aid kit
- Fire extinguisher
- Security personnel
The nearest beach is located on the distance of 3690 m. It takes 55 minutes To the beach!
The distance to the sea is 2310 meters
Hotel view
Video: 🏨 Crowne Plaza Dubai Marina, an IHG Hotel Review 2022. Dubai, United Arab Emirates
Map
Reviews
At the checking we heard a guest complaining that his room was already preoccupied by another guest -- raises security concerns as to how the hotel software allowed 2 different guests for same room and allotted room key also.
Never expected this kind of experience
First of all the pics in the website doesn’t match
And all the amenities are not working properly
It’s an old property with high price
Never recommended
Friendly and professional staff
Thank you
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Crowne Plaza Dubai Deira
Are pets allowed at Crowne Plaza Dubai Deira?
Despite 'pets allowed' listed in services, hotel policies state pets are not allowed.
What types of rooms are available at this hotel?
Room types include Deluxe King Room, Club Room With Club Access, Junior Suite With Club Access, Executive Suite With Lounge Access, Deluxe Room, Deluxe Room With Two Double Beds, Premium Room, Standard King Room, Standard Room, Presidential King Suite, Royal Suite, and more.
How far is the hotel from Dubai International Airport?
The hotel is located 8 km from Dubai International Airport (DXB).
Is breakfast included in the room rate?
Breakfast is served buffet style but additional breakfast fees are not included in the total price and must be paid at the property.
Does the hotel have facilities for business meetings?
Yes, Crowne Plaza Dubai Deira has a business centre and meeting/banquet facilities.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 125 USD The best time to book is August 24, with rates starting from 92 USD