Marriott Hotel Al Jaddaf in Dubai
✅ Multiple reviews praise the friendly and attentive staff, mentioning warm welcomes and personalized service. ✅ Guests appreciate the spacious, clean rooms with some noting the comfort of having bathtubs and well-maintained housekeeping. ✅ The rooftop pool and views, especially of the Dubai skyline, are frequently highlighted as enjoyable features. ✅ Breakfast buffet receives high marks for variety and quality from several guests. ✅ Complimentary shuttle service to major malls and metro stations is valued for convenience. ❌ Several guests report slow Wi-Fi and occasional issues with connectivity requiring VPN use. ❌ Some reviews mention outdated room furnishings and a need for renovation, with worn furniture and floors noted. ❌ Check-in experiences vary, with complaints about slow or unprofessional front desk service and inflexible ID policies. ❌ Food variety at the hotel restaurants was described as limited and repetitive over extended stays. ❌ Location is criticized for being in a construction area with limited local dining and attractions nearby.
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Description
Marriott Hotel Al Jaddaf is a 5-star property built in 2014, offering 351 rooms across a 25-story building. The hotel features a range of room types including Deluxe Family rooms, Executive Suites, and 2 Bedrooms Presidential Suites. It provides several dining options such as The Market Place with international cuisine, Kimura-Ya serving Japanese izakaya dishes, and TerraMar offering Mediterranean meals by the pool. Guests can enjoy an outdoor pool, a fitness center, a free sauna, and a paid spa. Family travelers will find kid-friendly facilities including a children’s pool section, high chairs in the restaurant, and complimentary cribs. The hotel also offers free Wi-Fi in public areas, free parking, and a shuttle service to Dubai Mall and other key locations. Smoking is prohibited throughout, and pets are not allowed. The staff includes Russian-speaking members, enhancing accessibility for Russian guests.
Location
The hotel is located in Dubai’s Al Jaddaf area, approximately 5 kilometers from Dubai International Airport (DXB). It is just a 5-minute drive from Wafi City shopping mall and 10 minutes by car from Deira City Centre. The hotel lies 3.2 kilometers from a public sandy beach with paid sun loungers and umbrellas. Nearby dining options include Aqua Chill and two variations of Lobby Lounge restaurants within 75 meters. The Ras al Khor Wildlife Sanctuary is 2.2 kilometers away but currently closed for renovations until late 2026. The hotel offers a free shuttle to Dubai Mall, Festival City Mall, Al Jaddaf metro station, the J1 beach, and Dubai World Trade Centre, making it convenient for sightseeing and shopping.
Tips
- Request a room with a bathtub if you prefer extra comfort, as some standard rooms include this feature.
- Use the free shuttle service to avoid taxis when visiting Dubai Mall or Festival City Mall.
- Be prepared for possible slow Wi-Fi in rooms; a VPN may improve connectivity if needed.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Western Buffet [Sat - Sun] 06:30-11:30 Open
[Mon - Fri] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of AED 500.00 (approx. US$136.13) is charged. This property accepts cash, credit cards, debit cards and third party payment services The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, Visa, UnionPay, MasterCard, DinersClub, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Coffeemaker
- Bottled water
- Kettle
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Japanese
- Arabic
- Chinese
- Tour assistance
- Billiards
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Outdoor pool
- Pool facilities
- Transfer to the beach (free)
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Snorkelling
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children swimming pool
- Family/Kid Friendly
- Skiing
- Pets Not Allowed
The hotel is located on third line from the shore.
The nearest beach is located on the distance of 3240 m. It takes 49 minutes To the beach!
The distance to the sea is 660 meters
Video: Marriott Hotel Al Jaddaf, Dubai Review - Is This Hotel Worth It?
Map
Reviews
The daily service is perfect,
The entire staff makes a good impression.
We had friendly conversations with the executive lounge staff and they provided excellent service.
We stayed for a month and every day was pleasant.
I will be back to stay again.
I arrived early Friday morning, with my booking starting from Thursday. Despite this, the receptionist treated me as if he was doing me a personal favor by “allowing” an early check-in. This was neither a courtesy nor a privilege; it was my right, as I had already paid for the previous night. His condescending attitude was completely uncalled for and left a very poor first impression. I was too exhausted and jet-lagged to push back at that moment, but this level of service is unacceptable for any reputable hotel. The rest of the staff during my stay were polite and professional; clearly, the problem lies with the individual at the front desk.
Food
The food was decent in taste and selection. However, the breakfast menu was stagnant and repetitive. Eating the same options for nearly a week became monotonous and uninspired, hardly what you’d expect when paying for an extended stay.
Room Cleanliness
While the washroom and room were kept clean, the overall condition of the room is outdated. Furniture is worn, floors show their age, and the space is in need of serious renovation. Clean does not mean well-maintained, and this hotel seems to have forgotten the difference.
Location
Aside from proximity to Dubai Mall, the location has nothing to offer. The area is essentially a construction zone; dusty, noisy, and unpleasant to walk around. Don’t expect any nearby restaurants or attractions; you’ll be relying entirely on delivery apps and ride-hailing services.
Overall
This was an underwhelming stay. For the same price range, better-located five-star hotels like the Sheraton provide a far superior experience.
P.S. Upon checkout, I confronted the same receptionist and clarified my booking dates. Even then, he refused to acknowledge his mistake or offer a simple apology. That lack of basic courtesy sums up the check-in experience perfectly; unprofessional and dismissive.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Marriott Hotel Al Jaddaf
Does Marriott Hotel Al Jaddaf provide free Wi-Fi throughout the property?
Free Wi-Fi is available in public areas, but some guests have reported slow internet speeds in rooms.
Are pets allowed at Marriott Hotel Al Jaddaf?
Pets and service animals are not allowed at this hotel.
What family-friendly facilities does Marriott Hotel Al Jaddaf offer?
The hotel has a children's section in the swimming pool, high chairs in the restaurant, and provides free cribs upon request.
How far is the beach from Marriott Hotel Al Jaddaf, and what facilities are available there?
A public sandy beach is located 3.2 kilometers from the hotel, with paid sun loungers and umbrellas available.
Is there shuttle service available from the hotel to major attractions?
Yes, the hotel offers a free shuttle to Dubai Mall, Festival City Mall, Al Jaddaf metro station, J1 beach, and Dubai World Trade Centre.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 85 USD The best time to book is August 2, with rates starting from 49 USD