ibis London Excel Docklands in London
Rooms and prices
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Description
Hotel opened in 2004. In this hotel 278 rooms, 1 floor.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 06:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Linens
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
- Kettle
- Free Wi-Fi
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Parking
- Parking nearby
- Beach/pool towels
- Business center
- Fax and copy machine
- Golf course (within 3 km)
- Doctor
- First Aid Kit
- Pets allowed (under 5 kg) (surcharge)
Street view
Video: ibis London Excel-Docklands 3 ⭐⭐⭐ | Reviews real guests Hotels in London, Great Britain
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Reviews
Staff very helpful
Staff was very friendly and helpful
Cafe and Restaurants near hotel
After barely eating any of the terrible food, I was charged £25pp for the buffet!
Absolute disgrace, will not visit again. Would not recommend this place to anyone!
In buffet, there were just 5 distasteful mains with no deserts being served at all and in waiters words Naan was free.. ??.
The waiter had the audacity to add 12.5% service charge on self serving buffet which I refused to pay and he was OK with it.
We went on a Friday night, when any decent restaurant should be jam packed but we were all alone, ignored the warning signs , a grave mistake.
Please avoid to make the same mistake...
Arrived to be told a fifteen minute wait. They expected us to wait outside, but as another group were already using the seating area we didn't think much of it. Eventually got inside, waited a while and then were asked - did we mind our group (six people) being seated over two tables next to each other? We were puzzled at this, as there were several obviously free tables big enough - but thought maybe these were reserved. We asked if the tables could be pushed together, and after puzzled looks, miraculously there was a table large enough for us. Result? Not really, we should have paid attention to the warning signs.
We placed our orders and waited, thinking at least drinks and crackers would arrive first. Nothing. 45 minutes later, we can finally see our drinks on the bar - where they then sit ignored by staff. Eventually one of our party went and picked up the tray - no member of staff ever noticed this. Another 30 minutes, and still no food, no visit from any staff to say why. -
and our table was in a prominent area so it's not as though they couldn't see we had nothing. We'd have left, if it wasn't for the fact that other restaurants in the area had private bookings that night. Someone eventually went in search of answers, at which point it became apparent that they'd 'lost' our order. As an apology, a couple of baskets of the most stale, tasteless prawn crackers I've ever encountered arrived at the table. When the starter arrived (1 1/2 hours after we placed our order), most were disgusting - stone cold, overcooked or just plain awful.
The main course was decent, but by this point it was already a horrible experience. They did offer a round of drinks as an apology, but frankly that didn't go nearly far enough for the horrendous service. Avoid, avoid, avoid.
Frequently asked questions about ibis London Excel Docklands
How much does it cost to stay at ibis London Excel Docklands?
The cost of staying in ibis London Excel Docklands depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 120 USD. Enter your dates to see the exact offer prices.
Which sights are located near ibis London Excel Docklands?
The nearest sights are: Tower Bridge (7 km), Tower of London (7 km) and St Paul's Cathedral (8 km)
Which room categories are available in the ibis London Excel Docklands?
You can book Double room, Sweet Double room, Accessible Double room, Accessible Double room in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at ibis London Excel Docklands?
Check-in at ibis London Excel Docklands is possible from 15:00, check-out is until 12:00.
Does Ibis London Excel-Docklands have a pool?
No, Ibis London Excel-Docklands does not have a pool for guests.
Are pets allowed at Ibis London Excel-Docklands?
Yes, pets are welcome at Ibis London Excel-Docklands, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Ibis London Excel-Docklands from the nearest airport?
The nearest airport is London City Airport, located about 13 mins from hotel by car (3.9 km) away.
What’s the cancellation policy at Ibis London Excel-Docklands?
The cancellation policy at Ibis London Excel-Docklands depends on your room type and booking terms.
Does Ibis London Excel-Docklands offer airport transfers?
No, Ibis London Excel-Docklands does not provide airport transfers for guests.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 123 USD The best time to book is July 30, with rates starting from 120 USD






































































