Henley House Hotel in London

This hotel should NOT be considered 4 stars, 3 stars maximum. It’s very outdated. The photos are not what we saw. The carpet was very old and dirty, the shower tiny and very difficult to open and close the glass door. There was only ONE outlet in the entire room (and none in the bathroom). The carpet wasn’t vacuumed any day, just towels were changed, not even the sink was cleaned. The bed sheets were changed only one time during 5 nights we were there. I guess the best thing about the room was an ok comfortable bed. They really need a renovation.
The location is good, close by metro station but there are other hotels nearby too. The ladies taking care of breakfast do a good job trying to keep it going, but I wouldn’t book this hotel again just because of the free breakfast. By the way, the windows of the window room of the breakfast are very dirty. The entire hotel needs more love. The receptionist of front desk that received us wasn’t very welcoming. When we checked out, we told her we would just leave our bags at the reception for a few minutes so we could go quickly to the pharmacy before returning, and she said it was ok. When we came back, we had to wait 20 minutes standing outside before she opened the hotel doors again so we could get our suitcases and head for the airport. She said she was on her “break”, but I never saw a receptionist having a break before and leaving the front desk unattended. So I wouldn’t recommend this hotel