Sheraton Vistana Villages Resort Villas, I-Drive/Orlando in Orlando

Resort was nice. Wish the weather would have been better to make most of it but staff was nice and we were sad to leave at the en

Love this hotel

We spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub).
the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out.
Our stay there could have been pleasant unless the service:
at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police.
To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour.
although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton.
not recommended

It was clean and the front desk service was good. The only thing was we had to pay the parking, that wasn't in informed.

The room was spacious and equipped with a kitchen, dining area, and all the utensils and dishes needed for self-catering. The refrigerator was large enough and even had a freezer for making ice. The location is right between Universal Studios and Disneyland, making each a 15-minute drive away. There's also an outlet mall nearby, making shopping very convenient!

Wonderful resort. Conveniently located on International drive. Great mix of family and different ages. Really enjoyed our unit on the fifth floor.. full one bedroom apartment with full kitchen. Super convenient for cooking meals. Absolutely stunning gym facilities and wonderful main pool area. Also enjoyed playing billiards pool side. My only critic is that we did not enjoy the restaurant as it wasn’t full service.

This is the perfect destination that is a close drive to all the parks. It’s just enough out of the way of the crazy traffic and has all you need around it. For the property itself, I love that there is a security post that doesn’t allow just random vehicles in (that’s a plus). The second you get on this property it’s awesome, clean, well-maintained, and on point

We got the 2 bedroom villa and stayed on the 6th floor with a view overlooking the pool. It was EPIC (I recommend the big water slide). The cleaning staff cleaned so well that I’ve never had that done like that, props to them!

We had a small noise issue during our stay, but nothing too crazy. The security staff here at the resort straight up handled it. John and Michael were extremely professional, quick to action, very nice, and represent this resort at the highest level. The follow-ups by the staff, specifically Chris, to ensure we had a good stay and no further complaints were awesome. This resort has highly professional and friendly personnel.

Overall, I would stay here again and again if coming to the Orlando area. 10/10 stay!

I enjoyed my stay at this resort. While the initial room I was given wasn't up to my usual standards, Chad Prentice went above and beyond to ensure my stay was memorable. He quickly moved me to a much better room, demonstrating exceptional customer service and a genuine concern for my satisfaction. His proactive approach and willingness to go the extra mile truly made a difference. I'm grateful for his attentiveness and would highly recommend this hotel for its outstanding staff and commitment to guest satisfaction.

I absolutely love this place!! I have come here up to several times a year for the last 15 years and wouldn’t stay anywhere else in Orlando. The rooms are clean, the amenities are top tier and I always feel right at home. The staff has been nothing short of amazing on top of it all. This current trip, I had an extremely pleasant experience with Brittany at the front desk where she helped with a booking issue and went above and beyond to accommodate me and my father for our stay. Very grateful for her help!! She’s fantastic. Reasons such as this is why I recommend this resort to everybody!! We will of course be back.