Hyatt Regency Hotel in Chicago
✅ Excellent front desk service highlighted by guests who found staff welcoming and attentive, with special mentions of specific employees like Tresa. ✅ Outstanding location close to the Riverwalk, Magnificent Mile, and The Bean, with many dining options within walking distance. ✅ Rooms are clean and spacious with impressive views of the Chicago River and city skyline, even in standard rooms. ✅ Good on-site dining options, including a popular bar and restaurant, with guests appreciating the $25 dining credit. ✅ Free bike rentals and convenient services like express check-in/check-out and free parking enhance guest experience. ❌ Some guests found the soundproofing of rooms to be less effective, affecting quietness. ❌ A few reviewers noted that some rooms feel slightly dated and bathrooms can be small, with occasional maintenance issues such as floating floors. ❌ Limited stocking of in-room supplies like cups and towels was reported, requiring guests to request extras. ❌ One guest mentioned the lounge was closed during their stay, which was disappointing given the size of the property. ❌ Check-out procedures for some loyalty members were described as frustrating due to lane management.
Rooms and prices
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Description
Hyatt Regency Hotel in Chicago is a 4-star property built in 1974 and renovated in 2003, offering a high rating of 9.2/10. It features a wide range of room types including suites, accessible rooms, and rooms with city, lake, or river views. Guests consistently praise the hotel's spotless cleanliness, scoring a perfect 10/10, and the attentive, friendly service from staff, especially at the front desk. Amenities include free parking, a fitness center, several on-site restaurants including the popular BIG Bar, and convenient services like express check-in/out and currency exchange. The rooms, while sometimes noted as slightly dated, are spacious and offer impressive views of the Chicago River and skyline. The hotel also provides free bike rentals, WiFi, and meeting facilities. This combination of location, service, and facilities makes it a solid choice for travelers seeking comfort near downtown Chicago.
Location
Located at 151 E Wacker Dr, Hyatt Regency Chicago sits directly on the Chicago River and is within easy walking distance of major attractions such as the Chicago Architecture Center (157 m) and the McCormick Bridgehouse & Chicago River Museum (253 m). The hotel is less than a kilometer from Ohio Street Beach (880 m), providing quick access to lakefront activities. The Magnificent Mile, Riverwalk, and Millennium Park are also reachable on foot, with many popular restaurants nearby like BIG Bar just 12 meters away and American Craft Kitchen & Bar 23 meters away. Chicago's downtown and shopping districts are easily accessible, making this hotel a convenient base for exploring the city.
Tips
- To enjoy the best views, request a room with a river or lake view.
- Arrive early or use express check-in to avoid potential wait times, especially during busy periods.
- Although the hotel has on-site dining, exploring nearby restaurants like BIG Bar and Stetsons Modern Steak + Sushi can be rewarding.
- Bring your own extra toiletries or request them early due to occasional limited in-room supplies.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: To add breakfast, please contact the property. If available, you can pay for it on-site. Option: Buffet Opening hours: [Mon - Fri] 06:00-09:30 Open
[Sat - Sun] 06:30-11:00 Open - Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$100.00 per night.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: Visa, UnionPay, DinersClub, JSB, MasterCard, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Terrace
- Electric car charging
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Indoor Fireplace
- Cable TV
- Hairdryer
- Shower
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Free Wi-Fi
- Car rental
- Taxi booking
- Spanish
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Portuguese
- Polish
- Japanese
- Turkish
- Chinese
- Tour assistance
- Bike rental
- Hiking
- Parking
- Garage
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- First Aid Kit
- Family/Kid Friendly
- Babysitting and childcare
- Pets Not Allowed
The nearest beach is located on the distance of 880 m. It takes 13 minutes To the beach!
Street view
Video: Hyatt Regency Chicago - One King Bedroom Suite - Review - Breakfast - Lounge
Map
Reviews
Rooms are nice, I was in the east tower. You won’t be blown away by the space or the bed, but you won’t be disappointed either.
Views are nice depending on where your room is at. Some rooms have a beautiful view of the river or certain parts of the city and some rooms look into apartments.
Big Bar is a popular place to socialize on the 2nd floor. I highly recommend you stop by even if it’s to just look at the center tower of spirits.
Restaurants on site are decent. Food is middle of the road, but staff is very nice and attentive. It works in a pinch, but if you have the chance to explore the area, there are good restaurants around.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hyatt Regency Hotel
What types of rooms are available at Hyatt Regency Chicago?
Room types include Quadruple rooms, Double rooms, Deluxe Quadruple and Double rooms, High floor and Accessible rooms, Junior Suites, Skyline Junior Suite, Double Suites with river view, Millennium Double Suite, and Specialty Double Suite.
Is breakfast included at the Hyatt Regency Chicago?
Breakfast is available as a buffet and can be added by contacting the property. It is served Monday to Friday from 06:00 to 09:30 and on weekends from 06:30 to 11:00.
Does the hotel allow pets?
Pets are not allowed, but service animals are permitted.
How close is the hotel to major attractions?
The hotel is 157 meters from the Chicago Architecture Center and 253 meters from the McCormick Bridgehouse & Chicago River Museum, with several notable restaurants within 50 meters.
Are there any special services for guests with disabilities?
Yes, the hotel offers accessible rooms including Accessible Quadruple rooms, Accessible Double rooms, and Accessible Double rooms with city view.









































































































































