DoubleTree by Hilton Chicago - Magnificent Mile in Chicago
✅ Excellent location close to many attractions and restaurants with safe neighborhood. ✅ Friendly and professional staff praised repeatedly for helpfulness and warm service, including memorable check-in cookies. ✅ Rooms described as clean and spacious with comfortable beds by numerous guests. ✅ Fitness center well equipped, including a rare sprinting treadmill. ✅ Free parking and convenient amenities such as ATM, concierge, and family-friendly facilities. ❌ Several guests noted the rooms and facilities feel dated, with old carpets and some cleanliness issues like stains and bathroom floor dirt. ❌ Complaints about noisy air conditioning units disrupting sleep. ❌ Some guests experienced poor WiFi connectivity and were asked to pay extra despite initial claims of free WiFi. ❌ Breakfast service was sometimes inconsistent, with reports of kitchen closures despite pre-paid breakfast. ❌ Issues with luggage handling service and difficult communication with housekeeping were mentioned.
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Description
DoubleTree by Hilton Chicago - Magnificent Mile is a 4-star hotel built in 1976 and renovated in 2008, offering a variety of room types including Accessible Quadruple rooms and High Floor Chicago rooms with city views. Guests will find spacious accommodations with options like Corner rooms featuring sofabeds and living areas, and Fitness Double rooms geared towards active travelers. The hotel provides a range of amenities such as a restaurant with buffet breakfast service, a bar, fitness center, sauna, tennis court, and free parking. Services include 24-hour front desk and security, concierge, laundry and dry cleaning, and complimentary WiFi throughout the property. Family rooms and facilities for disabled guests are available. The hotel’s rating of 8.9/10 reflects high marks for cleanliness, service, and location, making it a practical option for travelers seeking comfort and convenience in central Chicago.
Location
Located on East Ohio Street in downtown Chicago, the DoubleTree by Hilton is just 480 meters from Ohio Street Beach, offering quick access to outdoor recreation. The hotel is within walking distance of many restaurants including Lucky Strike - Chicago (137 m) and Starbucks (244 m). It is surrounded by shopping areas and is roughly 10 minutes on foot from the Red Line subway station, facilitating easy city exploration. The hotel is about 122 kilometers from Plymouth Airport, which is the nearest airport. Its proximity to the Magnificent Mile and Navy Pier allows guests to enjoy key tourist attractions and dining options nearby.
Tips
- To avoid noisy air conditioning disturbances, bring a white noise machine or request a room away from street noise.
- Book breakfast separately if desired, but check availability since the kitchen may close during low season.
- For better WiFi connectivity, confirm with the hotel before arrival and consider using lobby areas if signal is weak in rooms.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: American Buffet [Mon - Fri] 06:00-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required
- Pets: Pets are allowed Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: DinersClub, AmericanExpress, Visa, MasterCard
- Check in time: 16:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Kitchen
- Free Wi-Fi
- Internet
- Taxi booking
- English
- Multi-language staff
- Tour assistance
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Next to the beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Tennis court
- Fitness facilities
- Sauna
- First Aid Kit
- Family/Kid Friendly
The nearest beach is located on the distance of 480 m. It takes 7 minutes To the beach!
Video: DoubleTree by Hilton Hotel Chicago - Magnificent Mile | Chicago (IL), United States | Hotel Review 🏩
Map
Reviews
Service from staff were friendly, felt welcomed.
Property rooms are dated, old carpet, stains on walls and dirt on bathroom floor.
Bed and pillows were comfortable.
For the price I paid, I find it was a reasonable option for an overnight stay at Chicago.
POIs near hotel
Cafe and Restaurants near hotel
As I stood in line with 10+ ppl, while the Baristas discuss their disrespect if they joined the military and the military made them do something that they didnt want to do and about other things, as a woman stated 6Xs, "NO WHIP", before the Baristas acknowledged her and while spraying whip in her order... but if he was paying attention he would have heard her.
Then the supervisor interrupts the Baristas by asking very loudly, if he wanted his tips and he asking how much, she states $30, he then walks to her and stops what he is doing and now, the whole team is huddled to discuss the tips and other things, while 10 ppl are waiting on an order and 5+ ppl are in line... I asked that they service the customers waiting... I received and was met with an unprofessional reaction from the Baristas and staff..."the machines make the coffee", "the coffee makes itself", "the coffee is ready", then why don't we (10ppl) don't have our orders? And the supervisor and 4 other staff members stood around to further discuss my dissatisfaction with the level of unprofessionalism. Where is customer service.
Frequently asked questions about DoubleTree by Hilton Chicago - Magnificent Mile
What types of rooms are available at DoubleTree by Hilton Chicago - Magnificent Mile?
The hotel offers Accessible Quadruple room, Accessible Double room, High Floor Chicago Quadruple room with city view, High Floor Chicago Double room with city view, Corner Double room, Corner with sofabed/living area Double room, Corner Accessible Double room, Fitness Double room, Contemporary Quadruple room, and Contemporary Double room.
Is breakfast included with the room rate?
Breakfast is served as an American buffet Monday to Friday from 06:00 to 10:30 and on weekends from 07:00 to 11:00. Additional breakfast fees are not included in the total price and must be paid at the property.
Are pets allowed at this hotel?
Pets are allowed. Contact the property directly for details regarding any fees.
Does the hotel offer free WiFi?
WiFi is available on site, but some guests have reported limited signal in rooms and were asked to pay an additional fee. Contact the hotel directly for current details.
What is the hotel's policy on children and extra beds?
Children can stay in some rooms, possibly with additional fees if they use existing beds. Cribs and extra beds cannot be added to any room types.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 221 USD The best time to book is August 21, with rates starting from 221 USD