The Westin Chicago River North in Chicago
✅ Excellent and friendly staff praised in multiple reviews ✅ Good location near the river and walking distance to many attractions ✅ Spacious and clean rooms with notable river views ✅ Fitness centre and gym facilities received positive comments ✅ Pet-friendly policy with no extra commission or deposit ❌ Some guests noted outdated interiors and issues with cleanliness like leftover food and dirty socks in rooms ❌ Breakfast service was inconsistent or not available for some guests, with complaints about buffet quality and prices ❌ Limited drawer space in rooms and insufficient lighting in bathrooms mentioned ❌ WiFi was reported as unavailable by some guests despite being listed as a service ❌ Some negative experiences with room booking and upgrade practices
Rooms and prices
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Description
The Westin Chicago River North is a four-star hotel established in 1992, offering a broad selection of room types including Deluxe Club Suites with city or river views and Peloton Workout Double rooms. Guests can expect modern comforts such as air conditioning, free WiFi, and a fitness centre with a sauna and spa services. The hotel features multiple dining options including a restaurant and bar, and offers practical amenities like 24-hour front desk service, currency exchange, and free parking. It is pet-friendly, allowing pets on request with details arranged directly with the hotel. Rooms are generally spacious and clean, though some guests have noted the interiors could use updating. The hotel is noted for friendly and helpful staff, with specific praise for valet and concierge service. The property includes facilities for disabled guests and family rooms, making it suitable for a diverse range of travelers.
Location
Located at 320 North Dearborn Street in downtown Chicago, The Westin Chicago River North is situated near the Chicago Riverwalk, with the McCormick Bridgehouse & Chicago River Museum only 424 meters away. Guests will find the Ohio Street Beach at a distance of 1.4 kilometers. The hotel is also close to popular dining spots like Moe's Cantina River North (268 m) and McCormick & Schmick's Seafood & Steaks (301 m). Chicago’s center is easily accessible, and while the nearest airport, Plymouth (PLY), is 122 km away, the location is convenient for exploring the city on foot or via public transport. The hotel’s river views offer a scenic backdrop for visitors.
Tips
- Request a river view room for the best scenery.
- Note that breakfast may not be included or consistently available, so plan accordingly.
- If you prefer a brighter bathroom, ask if rooms with improved lighting are available.
- For pet owners, confirm pet policies and fees prior to arrival.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: American, Full English/Irish Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed on request Fee: Contact the property for details
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: MasterCard, Visa, DinersClub, AmericanExpress, UnionPay, JSB
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Smoke Detector
- Cable TV
- Hairdryer
- Bathrobe
- Linens
- Alarm clock
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Internet
- Car rental
- Spanish
- Russian
- English
- Korean
- Multi-language staff
- Chinese
- Tour assistance
- Parking
- Parking nearby
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Massage
- Sauna
- Spa
- Family/Kid Friendly
- Pets allowed
The nearest beach is located on the distance of 1410 m. It takes 21 minute To the beach!
Video: Отель The Westin Chicago River North | Чикаго (Иллинойс), США | Обзор отеля ⭐
Map
Reviews
Only suggestion is more light in our room’s bathroom
POIs near hotel
Cafe and Restaurants near hotel
The food is alright but you can get far better Mexican food in the area for a similar price. The drinks are alright, minus the lonesome blueberry that ended up in my girlfriends margarita.
This was our second time there. I don’t think we’ll be returning. This might be for some people but I’d rather spend my money elsewhere.
Stay away
I did Thai food before, but never like this one. If you like spice curry, noodles or just wanna try something different... Go here!
Prices are not bad neither.
Frequently asked questions about The Westin Chicago River North
Does The Westin Chicago River North allow pets?
Yes, pets are allowed on request. Contact the property for details regarding fees and policies.
Is breakfast included with the room rate?
Breakfast is not included in the room rate; American and Full English/Irish breakfasts are available for an additional fee payable at the property.
What types of rooms are available at this hotel?
Room types include Peloton Workout Double room, various Deluxe Club rooms and suites with city or river views, Traditional rooms, and Luxury Suites, among others.
How close is the hotel to local attractions?
The hotel is 424 meters from the McCormick Bridgehouse & Chicago River Museum and 1.4 km from Ohio Street Beach.
What amenities does the hotel offer for fitness and relaxation?
The hotel includes a fitness centre, sauna, spa and wellness centre, massage services, and a terrace and garden area.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 400 USD The best time to book is August 29, with rates starting from 357 USD












































































































