‹›
349 USD
Fairmont Chicago at Millennium Park Gold Experience in Chicago
🌍 United States, Chicago, 200 North Columbus Drive
● Center: 5 km
🌞 Beach - 15 min
✅ Room upgrades and late check-out provided for loyalty members enhancing the stay experience ✅ Spacious, clean rooms with attractive views, especially from Gold level rooms and higher floors ✅ Helpful and attentive concierge service arranging personalized activities and dining reservations ✅ The hotel's location near Millennium Park and Magnificent Mile is repeatedly praised ✅ Complimentary coffee and tea with frequent replenishment in rooms ✅ Facilities like fitness centre and spa including massage and sauna are positively noted ✅ Friendly and professional staff making guests feel welcomed and valued ❌ Housekeeping inconsistencies including unclean bathrooms and missed room servicing reported ❌ Some rooms show signs of wear and outdated furnishings despite 2012 renovation ❌ Additional fees such as a daily $25 urban experience fee and complex breakfast charges cause guest frustration ❌ Noise disturbances reported from adjacent rooms and occasional slow check-in processes ❌ Limited gluten-free options and some menu items mislabeled at the hotel restaurant ❌ Lack of swimming pool and absence of an on-site breakfast restaurant, requiring room service breakfast ❌ Issues with room amenities including malfunctioning lamps, broken drawers, and heating problems noted
Book now!
Rooms and prices
2 guests
Check availability
Fairmont Double Guestroom
Wireless internet, air conditioning and minibar
Beds:
589 USD
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Fairmont Gold Double Guestroom
Wireless internet, air conditioning and minibar
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Deluxe Cityscape Double Guestroom
Air conditioning, minibar and private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Signature Double Guestroom
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
1 Bedroom Double Suite
Air conditioning and private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Millennium Park Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Lincoln Park Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Presidential Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Signature Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Fairmont Grand Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Grant Park Double Suite
Private bathroom
Beds:
Trip.com
ZenHotels
View more
deals
deals
Booking
Agoda
Description
Fairmont Chicago at Millennium Park Gold Experience is a 4-star hotel constructed in 1987 and renovated in 2012, offering a range of room types from Fairmont Double Guestrooms to Presidential Double Suites. The hotel provides amenities such as a fitness centre, spa and wellness centre including massage and sauna services, a restaurant with buffet and a la carte breakfast options, and free parking. Guests can enjoy facilities like a garden, bar, family rooms, and free bike rentals. The property supports pets with a fee and allows service animals. The hotel offers 24-hour front desk, concierge service, currency exchange, and express check-in/out. WiFi and internet services are available throughout. Though some reviews mention dated facilities and occasional housekeeping issues, many guests praise the spacious rooms, helpful staff, and scenic views, especially from higher floors and Gold Lounge access. The hotel has a rating of 8.8 out of 10, reflecting generally positive experiences with some noted service inconsistencies.
Location
Located at 200 North Columbus Drive in Chicago, this hotel stands opposite Millennium Park, just 307 meters from the Chicago Architecture Center. It's within walking distance to the Magnificent Mile and less than 1 km (970 meters) from Ohio Street Beach. The hotel is 121 km from Plymouth Airport (PLY). Nearby dining options include Toro by Chef Richard Sandoval (17 m), FireLake Grill House and Cocktail Bar (60 m), and Sopraffina Marketcaffe (101 m). The location offers convenient access to cultural landmarks and shopping districts, making it suitable for both leisure and business travelers.
Tips
- Book a Gold level room if possible for larger suites and access to frequent food services.
- Use nearby parking garages like the one found via SpotHero for more affordable parking compared to the hotel’s valet service.
- Clarify breakfast credit and fees with the front desk at check-in to avoid unexpected charges.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: A la carte [Mon - Sun] 06:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Types of pets allowed: dogs, cats Fee: US$50.00 per pet per stay
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 15:00. Check out time: 12:00.
official partner of
Trip.com
Services and facilities
General
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Upper floors accessible by elevator
Rooms
- Bridal suite
- Non-smoking rooms
- Room service
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Laptop safe
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
Meals
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Coffeemaker
Internet
- Free Wi-Fi
- Internet
Transfer
- Airport transportation
Languages Spoken
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Bike rental
- Hiking
Parking
- Parking
- Garage
Pool and beach
- Beach/pool towels
- Next to the beach
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Fitness facilities
Beauty and wellness
- Massage
- Steam room
- Beauty services
- Spa
Kids
- Babysitting and childcare
- Family/Kid Friendly
- Kids' TV Networks
Pets
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 970 m. It takes 15 minutes To the beach!
Hotel virtual tour
Video: Fairmont Chicago Millennium Park - Chicago Hotels, Illinois
Map
Reviews
15.04.2026
I stayed at Fairmont Millennium Park from February 13–15 and unfortunately had a very disappointing experience. I don’t typically leave negative reviews, but this stay fell far below expectations for a hotel of this reputation and price point.
Immediately after check-in, there was a strong decaying smell coming from the bathroom. A plumber came the next morning and confirmed it was a clogged sink drain. He resolved the blockage and said housekeeping would follow up to properly clean and address the odor. However, when we returned at 9 PM that evening, on Valentine’s Day, the room had not been serviced at all. The bathroom was still unclean, the smell lingered, and the bed hadn’t been made.
To make matters worse, my boyfriend had paid extra to have the room decorated for Valentine’s Day, yet basic housekeeping wasn’t completed. It was extremely disappointing.
There were also small hairs in the shower and near the sink upon arrival, suggesting the bathroom had not been properly cleaned. One lamp didn’t work, one drawer was broken, and the heat would not go above 73°F, which left us cold after being outside in the Chicago winter. Overall, the room and hotel felt worn and dated.
For comparison, I stayed at LondonHouse Chicago on a previous visit, and the experience there was 10x more luxurious, better maintained, and far more aligned with the level of service.
This was not the level of service or quality I expected from Fairmont. Very disappointed.
Immediately after check-in, there was a strong decaying smell coming from the bathroom. A plumber came the next morning and confirmed it was a clogged sink drain. He resolved the blockage and said housekeeping would follow up to properly clean and address the odor. However, when we returned at 9 PM that evening, on Valentine’s Day, the room had not been serviced at all. The bathroom was still unclean, the smell lingered, and the bed hadn’t been made.
To make matters worse, my boyfriend had paid extra to have the room decorated for Valentine’s Day, yet basic housekeeping wasn’t completed. It was extremely disappointing.
There were also small hairs in the shower and near the sink upon arrival, suggesting the bathroom had not been properly cleaned. One lamp didn’t work, one drawer was broken, and the heat would not go above 73°F, which left us cold after being outside in the Chicago winter. Overall, the room and hotel felt worn and dated.
For comparison, I stayed at LondonHouse Chicago on a previous visit, and the experience there was 10x more luxurious, better maintained, and far more aligned with the level of service.
This was not the level of service or quality I expected from Fairmont. Very disappointed.
03.03.2026
We were pleasantly surprised to have our room upgraded and a late check-out added to our stay. Our room was spacious, clean, comfortable and had an amazing view. I had the best facial I've ever had at the Leaf Spa.
21.02.2026
Was nice enough. Didn't "wow". Expected a sofa in room based on booking website, didn't get. Didn't get the free upgrade entitled associated with program we booked under. Hotel claimed they were full, not likely, as higher rooms could be be booked online that evening. Seems to be standard practice to deny this benefit by many chains participating in the program. Don't lie to us, just tell us from the beginning not to expect upgrades. Room service and wet bar seemed excessively expensive. Smoke alarm in room beeped at 2am and 4am. Annoying. All the staff was very good. Again, I would go back and recommend, but expectations will be appropriately tempered.
12.02.2026
I stayed last summer for a medical conference. Concierge Gail Walker reached out soon after I booked my stay to offer their services. They were very quick with responses, even calling me when email was too difficult to respond as I was busy working in the hospital. They asked my goals of the trip and anything I’d like to do. I let them know my fiancé was with me and that my partner deserved a romantic weekend as they took time out of their schedule to drive me to Chicago and back. Gail handled the weekend beautifully! From helping schedule a couples massage to finding a top rated restaurant in my fiancé’s preferred cuisine and booked the reservation for us. I also greatly enjoyed the Gold Lounge as well as the attention to detail from the staff. Overall very pleasant stay and I’d love to stay at this and other Fairmont hotels in the future. Thanks for the great stay! (Photos are from the Gold Lounge snacks that were included, and the welcome romantic chocolates and bubbly set up by my awesome concierge!)
11.01.2026
I would recommend staying here. It was a great location, easy walk to the magnificent mile & Millennium Park. We used SpotHero find a very affordable covered parking with In-N-Out 24 access that was literally in the building attached to the hotel.
Hotel staff was very nice. The room was a nice size, we had a nice view and a little couch in our room. That was nice to sit with a glass of wine and look out on the city, especially because it was 20° outside. The bathroom was very nice with a shower and a bathtub.
The restaurant Was really nice for breakfast and the menu look good for dinner, but my wife is Gluten-free, and The only thing I really didn’t like about the hotel was that their menu didn’t seem to take gluten-free very seriously. There were a few items on the menu that said gluten-free, but obviously have gluten in them. But I said the cocktails were really good and the vibe was awesome. Our bartender was very nice. A lady in the bar needs her phone charged, and the bartender grabbed a phone charger out of his bag, And let her borrow it.
All in all, It was more than I expected to get for the price. Very nice experience.
Hotel staff was very nice. The room was a nice size, we had a nice view and a little couch in our room. That was nice to sit with a glass of wine and look out on the city, especially because it was 20° outside. The bathroom was very nice with a shower and a bathtub.
The restaurant Was really nice for breakfast and the menu look good for dinner, but my wife is Gluten-free, and The only thing I really didn’t like about the hotel was that their menu didn’t seem to take gluten-free very seriously. There were a few items on the menu that said gluten-free, but obviously have gluten in them. But I said the cocktails were really good and the vibe was awesome. Our bartender was very nice. A lady in the bar needs her phone charged, and the bartender grabbed a phone charger out of his bag, And let her borrow it.
All in all, It was more than I expected to get for the price. Very nice experience.
03.01.2026
I expected a little more from a 4-star hotel. I’ve been to a good amount and I think Fairmont was the most disappointing of the bunch.
When we first entered our room as went straight for the huge windows. It was a nice view overall, but then we found a sock behind the mini-bar. We let it go considering it was behind the bar/next to the couch.
The location is great since it’s right near Millennium Park and not far from the Magnificent Mile.
Breakfast was at the hotel’s restaurant, Toro. It was standard breakfast which was very mediocre. Didn’t hate it, but also didn’t like it. Even thought it says we get complimentary breakfast due to booking off Chase it was really a $31 daily credit. Not exactly free considering most of the breakfast items cost about $25 not including coffee/tea.
Also want to point out the daily “Urban Experience Fee” that was tacked on in addition to the price I thought I was paying so that wasn’t great. Most of the credits you get from the fee was not helpful. The $15 credit for food helped offset the breakfast at least.
When we first entered our room as went straight for the huge windows. It was a nice view overall, but then we found a sock behind the mini-bar. We let it go considering it was behind the bar/next to the couch.
The location is great since it’s right near Millennium Park and not far from the Magnificent Mile.
Breakfast was at the hotel’s restaurant, Toro. It was standard breakfast which was very mediocre. Didn’t hate it, but also didn’t like it. Even thought it says we get complimentary breakfast due to booking off Chase it was really a $31 daily credit. Not exactly free considering most of the breakfast items cost about $25 not including coffee/tea.
Also want to point out the daily “Urban Experience Fee” that was tacked on in addition to the price I thought I was paying so that wasn’t great. Most of the credits you get from the fee was not helpful. The $15 credit for food helped offset the breakfast at least.
30.12.2025
Clean, friendly check-in. By midnight we couldn’t handle the screaming child in an adjoining room. Front desk listened to recording for 2 seconds before promptly giving us a new room. We went from 32nd to 22nd floor tho. City view to partial view of MDaley Park.
Hotel Restaurant was not equipped to handle their offered breakfast package. 2nd morning we opted to get ours “to go” since we couldn’t be seated by end of breakfast (an hour before end). They forgot parts of the order and were rude when we returned for them. Ie. toast, which COMES with the order. It was odd.
Due to the midnight changing of rooms, the day before check-out, we asked for a late check-out (which our status includes) and were told to ask again in the morning. So we got up earlier than intended just in case they didn’t grant it. They offered to charge us for late check-out until we reminded them it’s included in our status. They then offered 1 hour which happens to be the shortest time we’ve ever been offered especially with the hotel not near capacity.
The hotel is beautiful and clean. Most of the employees we encountered were very polite and efficient. We would stay here again despite the bumps in this particular stay.
Hotel Restaurant was not equipped to handle their offered breakfast package. 2nd morning we opted to get ours “to go” since we couldn’t be seated by end of breakfast (an hour before end). They forgot parts of the order and were rude when we returned for them. Ie. toast, which COMES with the order. It was odd.
Due to the midnight changing of rooms, the day before check-out, we asked for a late check-out (which our status includes) and were told to ask again in the morning. So we got up earlier than intended just in case they didn’t grant it. They offered to charge us for late check-out until we reminded them it’s included in our status. They then offered 1 hour which happens to be the shortest time we’ve ever been offered especially with the hotel not near capacity.
The hotel is beautiful and clean. Most of the employees we encountered were very polite and efficient. We would stay here again despite the bumps in this particular stay.
25.12.2025
Location of hotel is good. Definitely not luxury/resort feel. Food at the hotel is okay (pricing is good, but lacking a lot in flavor). The hostess at the restaurant didn’t want to seat us (even though it was empty) and told us that we should just go somewhere else or at the lobby bar. The lobby host was nice and got us our food. Room linens were dirty. I reported the issue when we arrived, but the sheets didn’t get changed until our last day. Very disappointing. Most of the staff at the front desk was rude and/or failed to meet my needs.
30.11.2025
The facilities were a bit outdated. I requested a crib to put the baby to sleep, but it was very dirty, which was disappointing. Other than that, the view was nice, with Millennium Park visible between the buildings, and the location was good.
27.11.2025
This is one of the most delightful hotels I’ve stayed at. It was greeted every time I came to the hotel. Every employee treated me with kindness. The lobby was stunning (they were putting up Christmas decorations) and there was plenty of lounge type seating for me to enjoy a quiet moment outside of my room. My room on the 36th floor was lovely. Large bathroom with a separate tub and shower. I loved it.
This is what a hotel is supposed to feel like. Not like a chain, not transactional, but delightful!
This is what a hotel is supposed to feel like. Not like a chain, not transactional, but delightful!
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!
POIs near hotel
Chicago Architecture Center (5 min)
Offers exhibits and tours exploring Chicago’s architectural history and innovations.
American Writers Museum (5 min)
Dedicated to American literature with interactive exhibits about notable authors.
McCormick Bridgehouse & Chicago River Museum (6 min)
Museum detailing the history and mechanics of the DuSable Bridge on the Chicago River.
Site of Fort Dearborn (6 min)
Historic location of Fort Dearborn, a significant early military fort in Chicago's history.
Jean Baptiste Point Du Sable Homesite (7 min)
Memorial marking the site of Chicago's first permanent non-indigenous settler's home.
Cafe and Restaurants near hotel
Restaurant «Toro by Chef Richard Sandoval» (0 min)
200 North Columbus Drive
Restaurant «FireLake Grill House and Cocktail Bar» (1 min)
221 North Columbus Drive
Reviews19.11.2017
Wonderful staff, very pleasant service, fantastic breakfast. Simple menu with incredible taste on the standard breakfast items. Good coffee too!
10.06.2017
Mob Mentality was at Filini! Great staff. Great drinks.
01.03.2017
DO NOT EAT HERE! I took my husband here for his birthday and it was not a great experience. Yes, we were seated right away. The decor and modern feel makes this place look like it has potential to knock your party out of this world, but that's the best part. It took 20 minutes for our table to be waited on and we were the only group in the place. We ordered our food and waited from 45-60 minutes before food was served. When the food came, some of it was cold others over cooked. Everyone was upset. They attempted to provide us Champagne for a toast, but the champagne tasted bad as well. Most of the glasses we left completely full on the table. Overall, it was a bad experience. DO NOT GO HERE.
17.02.2017
Amazing experience and food! Highly recommend!
13.02.2017
Great food ! Great service ! Loved the dessert !
Restaurant «Sopraffina Marketcaffe» (2 min)
200 East Randolph Street
Restaurant «Jimmy John's» (2 min)
200 East Randolph Street Suite LL04
Remedy Cafe (2 min)
200 East Randolph Street
Frequently asked questions about Fairmont Chicago at Millennium Park Gold Experience
What types of rooms are available at Fairmont Chicago at Millennium Park Gold Experience?
Room types include Fairmont Double Guestroom, Fairmont Gold Double Guestroom, Deluxe Cityscape Double Guestroom, Signature Double Guestroom, 1 Bedroom Double Suite, Millennium Park Double Suite, Lincoln Park Double Suite, Presidential Double Suite, Signature Double Suite, Fairmont Grand Double Suite, and Grant Park Double Suite.
Is parking available at the hotel and is it free?
Yes, the hotel offers free parking for guests.
Are pets allowed at this hotel, and are there any fees?
Pets such as dogs and cats are allowed with a fee of US$50.00 per pet per stay. Service animals are also permitted.
What dining options are available on-site and nearby?
The hotel has a restaurant offering buffet and a la carte breakfast. Nearby restaurants include Toro by Chef Richard Sandoval (17 m), FireLake Grill House and Cocktail Bar (60 m), and Sopraffina Marketcaffe (101 m).
Does the hotel provide any wellness or fitness facilities?
Yes, the hotel features a fitness centre, spa and wellness centre with massage and sauna services, as well as a barber/beauty shop.
Hotels you might also like
Wrong hotel description? Tell us.