Astor Crowne Plaza French Quarter, Corner of Bourbon and Canal Hotel

+ It was clean. And it was quiet.
- I called and called to get maid service and no ine came. I think 3 times in one day. The front desk wouldn’t answer after that. I spoke to the maids the next say and they were never told. I fond it unacceptable for a front desk at a hotel this large to not answer calls. There is also a bunch of hidden fees at this hotel. The front desk never said anything upon check in and the guy checking out in front of me got a hidden fee charge and was upset and I got the same thing. An extra $320. Some was parking, but they added even more money on as “fees” just for staying. This is not a 4 star hotel. It opens through a small door onto canal street where there are all kids and random people hanging out directly in front of the door. No other big hotels on canal are like this. The pool was filthy the entire time we were here. 5 days!

Was an excellent location, right in the centre of town. Not even a minutes walk to Bourbon Street. Our room was a little bit small for three of us but that was expected. All facilities were great.

The hotel is very nice! Surprisingly, the staff especially around the main entrance can be a bit crabby.

I liked my stay here. They allowed me to check-in a few hours early. The room I booked wasn't ready so I took what was available, of which they said was a "similar room." It wasn't. More like a downgrade when I compared the room descriptions and type later on. Especially for the amount that I paid. Though, the room was very clean and smelled great! One concern was there wasn't a refrigerator, microwave, coffee maker, or trash can in the room. Next time, I will stick with the initial check-in time for a room that I paid for.