The Mayflower Hotel, Autograph Collection in Washington
✅ Several guests highlight the hotel's great location and historical significance, describing the staff as friendly and attentive. ✅ The restaurant Edgar received positive remarks for breakfast, with specific praise for the Brioche French Toast and service by server Rober. ✅ Upgrades for Marriott Titanium members included spacious suites and deluxe rooms, enhancing the stay experience. ✅ Compliments on cleanliness and the welcoming atmosphere, including personalized concierge service. ❌ Multiple reviews mention outdated room decor and maintenance issues such as broken dresser drawers, poor lighting, and non-functional air conditioning. ❌ Some guests report slow and disorganized restaurant service and issues with check-in and check-out processes causing long waits. ❌ Noise from the street and elevator, poor sound insulation, and a gloomy corridor ambiance were noted as detracting factors. ❌ Complaints about high price relative to quality, absence of microwaves, limited complimentary amenities like tea, and occasional pest sightings.
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Description
The Mayflower Hotel, Autograph Collection is a historic 4-star hotel established in 1925 and renovated in 2004, located on Connecticut Avenue Northwest in Washington, D.C. It offers a range of room types including suites and deluxe rooms, catering to various guest needs. Facilities include a fitness center, tennis court, free parking, and a restaurant named Edgar, known for breakfast with a $54 per room per night credit. With services like 24-hour front desk, concierge, and bike rental, guests find convenience alongside classic elegance. The hotel maintains a high cleanliness rating (9/10) and is appreciated for its central location and attentive staff, although some reviews mention that parts of the building and rooms show signs of aging. Expect a blend of historic charm with modern amenities, though some aspects like room lighting and soundproofing could be improved.
Location
Situated on Connecticut Avenue Northwest, The Mayflower Hotel is within walking distance of major landmarks such as the Major General James B. McPherson equestrian statue, just 579 meters away. The hotel is close to several dining options including Bravo Bravo (180 m), Recessions Bar and Grill (219 m), and Nage (371 m). Its central location places guests near downtown Washington and provides easy access to shopping centers and metro stations, making it convenient for both business and leisure travelers.
Tips
- If you prefer quieter rooms, request a room away from the street and elevator.
- For breakfast, try the Brioche French Toast at the on-site restaurant Edgar and use the provided breakfast credit.
- Check your bill carefully at checkout to avoid potential billing errors reported by some guests.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Set menu Opening hours: [Mon - Fri] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, UnionPay, MasterCard, AmericanExpress, DinersClub
- Check in time: 16:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Room service
- VIP room amenities
- Cable TV
- TV
- Shower/Bathtub
- Linens
- Laptop safe
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- Internet access
- Car rental
- Spanish
- English
- French
- Multi-language staff
- Arabic
- Tour assistance
- Bike rental
- Hiking
- Parking
- Parking nearby
- Garage
- Beach/pool towels
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Tennis court
- Fitness facilities
- Gym
- First Aid Kit
- Babysitting and childcare
Video: The Mayflower Hotel Weddings Washington DC, Autograph Collection
Map
Reviews
The lighting design of the room is unreasonable. There are only floor lamps and table lamps, which are dim at night. And there is no drinking water, which is too inconvenient. However, the sanitation is very clean, which is worthy of recognition.
The sound insulation is poor. If there is any movement outside, it can be heard clearly in the room, making it difficult to sleep well. In addition, the decoration is old and the corridor is gloomy, which makes me feel creepy when walking at night.
It is affordable and has a five-star brand. If the budget is limited, it can be used. But the hardware and service are in urgent need of upgrading, otherwise it is difficult to retain guests. I hope it can be improved.
UPDATE on 9/27/24:
Spoke with the GM Shelly about our experience and I genuinely appreciated the conversation we had. She was sincere, empathetic, and acknowledged that this was totally unacceptable and that it should have never happened. I felt really validated and valued as a customer, and though we can’t undo our experience at Mayflower, I have more reasons to stay a loyal Marriott customer because of how she followed up and handled the situation after I left this review. A+ leadership and customer service in my opinion.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about The Mayflower Hotel, Autograph Collection
Are pets allowed at The Mayflower Hotel?
Pets are not allowed, but service animals are permitted.
What types of rooms can I book at this hotel?
Room types include Guest room, Quadruple Guest room, Double Guest room, Deluxe Larger Guest room, Deluxe Larger Quadruple Guest room, Deluxe Larger Double Guest room, 2 Bedrooms Suite, 1 Bedroom Double Suite, 1 Bedroom Deluxe Double Suite, and Presidential Double Suite.
Is breakfast included and what are the options?
Breakfast is available as a set menu Monday to Friday from 06:30 to 11:00. The hotel offers a $54 per room per night credit for breakfast at the restaurant Edgar.
Does the hotel provide free WiFi?
WiFi is available but free access is not guaranteed unless you are a member. Contact the hotel directly for current details.
What is the parking situation at the hotel?
Free parking is offered, though some guests noted that parking is slightly expensive.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 190 USD The best time to book is August 25, with rates starting from 190 USD



































































































