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14 USD
Via Gio Hotel in Yerevan
🌍 Armenia, Yerevan, Rostovyan Street 17/3
● Center: 4 km
✅ Some guests praised the restaurant and cleanliness, calling it an 'Excellent hotel' with a 'good restaurant'. ✅ Rooms feature city views in some types, such as the Double Duplex Studio. ✅ The hotel provides free parking and a 24-hour front desk. ❌ Multiple reviews describe the rooms as dirty and poorly maintained, mentioning peeling wallpaper and unpleasant smells. ❌ Guests frequently report very poor Wi-Fi connectivity despite multiple routers on site. ❌ Check-in and reservation management have been criticized for unprofessionalism, including last-minute cancellations and attempts to charge without notice. ❌ Staff behavior was described as rude, uncooperative, and in some cases, abusive and discriminatory. ❌ Facilities such as towels, drinking water, kettles, and tea or coffee are reportedly missing from rooms. ❌ The hotel is farther from central attractions than expected, leading to high taxi expenses.
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Rooms and prices
2 guests
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3 x
Economy Triple room
Private bathroom
Beds:
60 USD
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Standard Double room
Private bathroom
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65 USD
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Superior Double room
Private bathroom
Beds:
65 USD
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Double Duplex Studio with city view
Private bathroom
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Description
Via Gio Hotel is a 4-star property located in Yerevan, approximately 3 km from the city center and 10 km from Zvartnots International Airport. The hotel offers a range of room types including Economy Triple, Standard Double, Superior Double, and a Double Duplex Studio with a city view. Guests have access to free Wi-Fi throughout the property, a restaurant, and free parking. The hotel features a 24-hour front desk, lift, laundry service, safety deposit boxes, and luggage storage. Although pets are allowed for an additional fee, the official policy states pets are not permitted, suggesting a discrepancy worth clarifying directly with the hotel. Check-in begins at 14:00 and check-out is by 12:00. Managed privately, Via Gio is located near several notable attractions such as the Church of St. Gregory the Illuminator, the Republican Stadium, and Republic Square.
Location
Via Gio Hotel is situated on Rostovyan Street 17/3, roughly 3 km from downtown Yerevan. Key landmarks within walking distance include the David of Sasun statue (883 m) and the Museum of Armenian Railways (990 m). The hotel is about 10 km from Zvartnots International Airport, making airport transfers moderately convenient. Despite its proximity to some city attractions, some guests reported high taxi costs due to the distance from the city center. Nearby cultural sites include the Church of St. Gregory the Illuminator and the Republican Stadium, which are accessible by short drives.
Tips
- Expect to arrange your own transportation to the city center due to the hotel’s distance and reported high taxi fares.
- Confirm your booking directly with the hotel ahead of arrival to avoid unexpected cancellations or payment issues.
- Given the poor Wi-Fi and maintenance complaints, bring your own essentials like towels and consider alternative lodging if reliable internet and comfort are priorities.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Buffet [Mon - Sun] 09:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, MasterCard, UnionPay, Visa, JSB, DinersClub
- Managed by a private host: This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
- Check in time: 14:00-14:30. Check out time: 10:00.
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Services and facilities
General
- 24-hour reception
- Smoke-free property
- No elevators
Services and amenities
- Laundry
- Safe-deposit box
- Luggage storage
Meals
- Breakfast
- Restaurant
Languages Spoken
- Multi-language staff
Parking
- Parking
Pets
- Pets Not Allowed
Street view
Google panorama
Map
Reviews
30.09.2025
We arrived on September 19, 2025, at 7:00 PM. We arrived at the hotel, but no one was waiting for us. Our rooms weren't ready at all, even though check-in was at 2:00 PM. After asking who we were and why we were there, we were given two rooms on the ground floor. The rooms felt like a cheap sauna. They were dirty, the wallpaper was peeling, and the rooms were dark; apparently the owner was skimping on LED bulbs. It was dark, with almost no windows, like a basement. There was no drinking water, no kettle, no tea or coffee, and no towels. For every issue you need to contact the reception (((, The Internet is a huge problem! It simply IS NOT there, despite a large number of routers on the floors. In general, the owner apparently has a peculiar idea of creating comfortable conditions and hospitality - each room has 1-2 TVs, but no TV antennas - like use "YouTube" - but HOW??? if there is no Internet either ((( It is very far from the city center and key attractions - I had to spend 1000-1300 rubles on a taxi one way! A complete lack of hospitality! The staff directly shows that you are not welcome (((. It turned out that an underage girl works at the reception, I found out only when I made a remark about the massive shortcomings - apparently she had an upset, after which the owner of this flophouse rushed to the hotel. An absolutely inadequate guy, yelled like a mad cur, not giving us the opportunity to explain what we as guests want to see, All of this was accompanied by swearing and cursing, and the phrase that particularly stuck in my mind was, "If you don't like it, go back to your (insult) Russia" - in my 25 years of traveling the world, I've never encountered such an attitude anywhere!
28.07.2025
We had a booking for 11 people with “pay at the property” clearly stated in the confirmation. However, one week before our arrival, the hotel tried to charge my card without prior notice. Since I expected to pay on arrival, my card didn’t have enough funds.
Instead of resolving the issue professionally, I received rude and cynical messages. The manager was extremely disrespectful and dismissive, saying “this is not our problem” when I explained the situation. Later, they unofficially canceled our reservation — without marking it canceled on Booking.com, most likely to avoid penalties.
Even after Booking.com contacted them on our behalf, there was no cooperation or willingness to help. They raised the price 5x and clearly tried to resell our rooms for profit, leaving us with no place to stay at the last minute.
This was not just unprofessional, it was unethical. The staff showed no regard for customer service, only interest in money. Stay away if you value transparency and basic respect.
Instead of resolving the issue professionally, I received rude and cynical messages. The manager was extremely disrespectful and dismissive, saying “this is not our problem” when I explained the situation. Later, they unofficially canceled our reservation — without marking it canceled on Booking.com, most likely to avoid penalties.
Even after Booking.com contacted them on our behalf, there was no cooperation or willingness to help. They raised the price 5x and clearly tried to resell our rooms for profit, leaving us with no place to stay at the last minute.
This was not just unprofessional, it was unethical. The staff showed no regard for customer service, only interest in money. Stay away if you value transparency and basic respect.
19.07.2025
They cancelled our booking a day before arrival.
we had booked it via booking.com and everything was confirmed even now App shows that booking is confirmed..
Staff at reception said we had cancelled it because u didn't paid how can i pay if i am not at hotel
And booking.com says pay at hotel.
And staff was super rude and unprofessional. Please don't use this hotel they were act like scammers.
we had booked it via booking.com and everything was confirmed even now App shows that booking is confirmed..
Staff at reception said we had cancelled it because u didn't paid how can i pay if i am not at hotel
And booking.com says pay at hotel.
And staff was super rude and unprofessional. Please don't use this hotel they were act like scammers.
08.07.2025
Disappointing Stay Due to Poor Maintenance and Unprofessional Staff
I recently stayed at this hotel and unfortunately had several issues that affected my experience. Firstly, the toilet water leaked into the room, which was very unpleasant and concerning from a hygiene perspective. Additionally, the ventilation was poor, causing a strong and uncomfortable smell throughout the room.
What was most disappointing was the staff’s behavior. The manager claimed there was a broken pipe and insisted we change rooms. However, it became clear that this was not true, and the room was actually being held for another family. This felt very unprofessional and dishones
I recently stayed at this hotel and unfortunately had several issues that affected my experience. Firstly, the toilet water leaked into the room, which was very unpleasant and concerning from a hygiene perspective. Additionally, the ventilation was poor, causing a strong and uncomfortable smell throughout the room.
What was most disappointing was the staff’s behavior. The manager claimed there was a broken pipe and insisted we change rooms. However, it became clear that this was not true, and the room was actually being held for another family. This felt very unprofessional and dishones
05.07.2025
WARNING⚠️: Do NOT stay here — Unprofessional, RACIST, and abusive manager (Tatev)
This was one of the worst experiences my family has ever had at a hotel. My elderly parents and sister stayed here, and what happened to them was absolutely unacceptable, disgusting, and traumatic.
The staff barely spoke any English and had no understanding of their own booking system. My family had extended their stay and paid in full to stay in the same room. One staff member confirmed this, and everything was supposedly settled.
But the next day, while they were outside the city on a day trip, the manager (Tatev) messaged and said they had to move rooms — contradicting the staff's earlier instructions. When I tried to call her to calmly sort things out, she ignored my call and blocked me on WhatsApp.
Then comes the most shocking part: Tatev entered their room without permission, touched and moved all of their personal belongings to another room — with no consent, no notice, no apology. This is a blatant invasion of privacy and completely illegal.
When my family returned to the hotel and respectfully tried to ask why this had happened, Tatev began shouting at them, harassing them, and even made racist remarks about Iranians. Instead of owning up to her mismanagement, she was aggressive, rude, and disrespectful to the point of verbal abuse.
This woman should not be managing any hotel or interacting with guests. She has no basic sense of hospitality, no professionalism, and her behavior was discriminatory, unethical, and utterly disgraceful.
If you are Iranian, or anyone expecting basic human decency — avoid this place at all costs. Nobody should have to go through what my family did.
This was one of the worst experiences my family has ever had at a hotel. My elderly parents and sister stayed here, and what happened to them was absolutely unacceptable, disgusting, and traumatic.
The staff barely spoke any English and had no understanding of their own booking system. My family had extended their stay and paid in full to stay in the same room. One staff member confirmed this, and everything was supposedly settled.
But the next day, while they were outside the city on a day trip, the manager (Tatev) messaged and said they had to move rooms — contradicting the staff's earlier instructions. When I tried to call her to calmly sort things out, she ignored my call and blocked me on WhatsApp.
Then comes the most shocking part: Tatev entered their room without permission, touched and moved all of their personal belongings to another room — with no consent, no notice, no apology. This is a blatant invasion of privacy and completely illegal.
When my family returned to the hotel and respectfully tried to ask why this had happened, Tatev began shouting at them, harassing them, and even made racist remarks about Iranians. Instead of owning up to her mismanagement, she was aggressive, rude, and disrespectful to the point of verbal abuse.
This woman should not be managing any hotel or interacting with guests. She has no basic sense of hospitality, no professionalism, and her behavior was discriminatory, unethical, and utterly disgraceful.
If you are Iranian, or anyone expecting basic human decency — avoid this place at all costs. Nobody should have to go through what my family did.
07.06.2025
We had a dreadful experience. I booked two rooms for the family for a week. Both rooms were dirty, smelly and missing pillows and covers. The reception staff blamed the ‘Egyptian cleaning boy’. Unacceptable excuse because they did not have proper supervision. We arrived at 2AM and unfortunately had to leave and check in Holiday Inn.
We lost all the money paid for the week( No refund policy). This hotel is a scam, authorities in Yerevan should audit it and fine the owner. Bad image for the country.
We lost all the money paid for the week( No refund policy). This hotel is a scam, authorities in Yerevan should audit it and fine the owner. Bad image for the country.
08.10.2024
Excellent hotel, clean, good restaurant.
08.10.2024
Super
19.11.2019
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POIs near hotel
David of Sasun (13 min)
Bronze statue of the legendary Armenian hero from the medieval epic, standing in central Yerevan as a symbol of national resistance and heroism.
Museum of Armenian Railways (15 min)
Free museum documenting Armenia's railway history from the 19th century through Soviet and modern eras, featuring locomotives, carriages, and archival materials.
Filming location for the movie "Our Yard" (4 km)
Historic courtyard in Yerevan where the acclaimed Armenian film "Our Yard" was shot, preserving a significant moment in local cinema history.
Demeanor of Eternity (4 km)
Bronze memorial sculpture installed in 2012 in central Yerevan, commemorating historical significance through abstract figurative forms.
Holocaust Monument (4 km)
Stone memorial in Yerevan honoring Holocaust victims, reflecting the Armenian diaspora's connection to genocide remembrance.
Frequently asked questions about Via Gio Hotel
What types of rooms are available at Via Gio Hotel?
The hotel offers Economy Triple room, Standard Double room, Superior Double room, and Double Duplex Studio with city view.
Is parking available at Via Gio Hotel?
Yes, free parking is available for guests at the hotel.
Are pets allowed at Via Gio Hotel?
Although the services list mentions pets allowed, the official hotel policy states pets are not allowed, so it is best to contact the hotel directly for clarification.
How far is Via Gio Hotel from Zvartnots International Airport?
The hotel is located approximately 10 km from Zvartnots International Airport.
What dining options does Via Gio Hotel provide?
The hotel has a restaurant, and breakfast is served as a buffet from 09:00 to 11:00 daily, but breakfast fees are not included in the room price.
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