Address Hotel Yerevan by Imperial in Yerevan
✅ Several guests praised the hotel's central location and convenient access to city attractions. ✅ Breakfast received high marks for variety and taste, with some guests rating it 10/10. ✅ Staff members were described as polite, helpful, and providing warm greetings. ✅ Rooms were noted as comfortable and clean by a number of positive reviews. ✅ Facilities such as 24-hour reception and fitness center access were appreciated. ❌ Multiple reviews reported rooms being small and not adequately prepared for families, with one guest describing a ‘literal couch’ used as a third bed that caused back pain. ❌ Cleanliness issues were frequently mentioned, including rusty bathroom fixtures, unpleasant odors, dusty carpets, and unclean restaurant chairs. ❌ Some guests experienced broken or non-functioning amenities such as air conditioning and toilets. ❌ Reception staff’s English proficiency and customer service were criticized in several comments. ❌ The restaurant space was described as too small for the number of guests, causing discomfort during breakfast. ❌ Towels and linens were sometimes old or torn, and small details like missing spoons or forgotten towel replacements were noted.
Rooms and prices
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Description
Address Hotel Yerevan by Imperial is a three-star hotel constructed in 2013 and renovated in 2016, situated in a five-story building with 77 rooms covering 3350 m². The interior is decorated in an imperial style, offering modern rooms with views of the Mother Armenia memorial and Mount Ararat. Room types include Superior rooms with balconies, Deluxe Double rooms, Classic Family rooms, Imperial King, Queen, and Double rooms, an Imperial Double Suite, and a 1 Bedroom Apartment. Guests can enjoy Armenian and European cuisine in the on-site restaurant, and amenities such as free Wi-Fi, air conditioning, laundry, and 24-hour reception are available. Facilities include a bar, conference hall, parking, and a fitness center with massage services. Family travelers will find cribs available, and pets are allowed. Check-in begins at 14:00, and check-out is by 12:00. The hotel rates highly on price and breakfast quality, scoring 10/10 in both categories.
Location
The hotel is located centrally in Yerevan at 23 Koryun Street. It lies 14 km from Zvartnots International Airport (EVN) and is within walking distance to key attractions: 300 meters from the Matendaran Institute of Ancient Manuscripts, 500 meters from the Cascade, and 1 km from both the Armenian Opera Theatre and the Aram Khachaturian House-Museum. Nearby dining options include Cafe «Subtitle» 61 meters away, Cafe «Solo» 196 meters, and Restaurant «Ташир Пицца» 213 meters. This central position makes it convenient for exploring Yerevan's cultural landmarks and city life.
Tips
- Request the mattress replacement if you find the provided one too hard, as the hotel offers medical mattresses and softer options on request.
- Be prepared for smaller room sizes if traveling as a family, and confirm bed arrangements at check-in.
- If you prefer a quieter breakfast setting, consider visiting early, as the restaurant area is small and can get crowded.
- Lastly, communicate clearly with reception staff about any needs or issues, as English proficiency varies.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Continental, Full English/Irish, Vegetarian Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Age Requirements: The main guest checking in must be at least 18 years old
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Express check-in/check-out
- Early check-in
- Late check-out
- Private check-in/check-out
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Bridal suite
- Non-smoking rooms
- Fridge
- Family room
- Cable TV
- TV
- Minibar
- Bathrobe
- Safe (in room)
- Iron and board
- Ironing
- Laundry
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Packed Lunches
- Free Wi-Fi
- Free internet
- Shuttle
- Car rental
- Airport transportation
- Russian
- English
- Photocopy machines
- Family/Kid Friendly
- Pets allowed
Street view
IMPERIAL PALACE HOTEL 4* Армения Ереван обзор – отель ИМПЕРИАЛ ПАЛАС ХОТЕЛ 4* Ереван видео обзор
Map
Reviews
First of all, by the name of the hotel itself and the looks of the lobby (the pictures I attached) it seems like an “extremely luxury” hotel, but it’s far from that.
1. Small rooms. We were staying as a 3-person family, and we received a 2-person room with 2 beds. For me (as a teen) I received a literal “couch” (in the photos I attached) which was extremely uncomfortable. I had back aches for DAYS. There weren’t even prepared that the room was for 3 people. When we arrived, just THEN they put that 3rd “bed” in the room. There were also only 2 waters, towels and amenities for 2. I felt discriminated and for apology (??) I received cut up fruits, which were served at breakfast every day. (probably from the breakfast that day).
2. Rude staff. We told the staff that I am NOT sleeping in that “bed” again, but they started bickering with my father, telling him he didn’t know anything, asking him how much he paid (?) and etc. It literally took about an hour just for my father to tell them to just bring a MATTRESS so I could atleast get some sleep! (The mattress was dragged all the way on the floor until it reached our room. It was ripped and kind of smelled) The managers were on a “break” and said they couldn’t help us, only offering us the same room, but even worse than the one we had. (DIRTY!)
3. Dirty rooms. The bathroom railings for the shower were EXTREMELY rusty (I attached pictures), and there was a disgusting odour, like canalisation. The carpets in the room weren’t cleaned. There were pumpkin seeds and hair on the floor. The toilet had weird black spots that couldn’t come off. We also heard some people talking that there weren’t AC’s in some rooms! (The weather is extremely hot, around 35°C). From the bathroom ceiling there were weird things running down the wall. (I attached picture)
4. Dirty restaurant. The breakfast was nice. But the tables, especially the CHAIRS looked like they weren’t cleaned in years. It was small and not enough for the rooms the hotel offers. Sadly, I couldn’t take pictures.
5. No mosquito nets. In our room, atleast, there was none, so we couldn’t open the window to let some air in.
As a family, we are extremely disappointed. We’ve traveled a lot, and never seen a 4-star hotel that couldn’t offer a 3-person room with 3 NORMAL beds. Even a hostel could do better. If we could sleep anywhere else, we would have, but we were with a group so had to stay there.
Staff do not cooperate well with customers.
Breakfast was good but restaurant to sit and eat is too small, people passing by would constantly hit your chair.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Address Hotel Yerevan by Imperial
What room types are available at Address Hotel Yerevan by Imperial?
The hotel offers Superior rooms with balcony, Deluxe Double rooms, Classic Family rooms, Imperial King, Queen, and Double rooms, an Imperial Double Suite, and a 1 Bedroom Apartment.
Is breakfast included and what types are served?
Breakfast includes Continental, Full English/Irish, and Vegetarian Buffet options. Additional breakfast fees are not included in the total price and must be paid at the property.
Are children allowed at the hotel and are cribs available?
Children of all ages are welcome. Extra bed and crib policies vary by room type. Cribs are available upon request.
How far is the hotel from the airport and major landmarks?
The hotel is 14 km from Zvartnots International Airport, 300 m from Matendaran Institute, 500 m from the Cascade, and 1 km from the Armenian Opera Theatre and Aram Khachaturian House-Museum.
Does the hotel have facilities for meetings or events?
Yes, Address Hotel Yerevan by Imperial has conference and banquet facilities available.
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Hotel prices for: October - November 2026 calendar
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