He loved them! They knew each kids name and were taking really good care of them while we were enjoying our meal
Best spa hotel in the area. Everithing is top!
Very high level hotel! One of the best I've been. Very grand, luxurious and clean. Food was good, more on the moderate side as variety, but very good and tasty. Pool area are was big but still crowded
Excellent pools, the outdoors semi-Olympics pool allows good swimmers to enjoy swimming and sun tanning at the same time. Breakfast is unbeatable, numerous choices and good quality.
One of the Best hotel in this valley.
Fresh air. Great Valley view. The amenities pools.
The food choice spread was amazing. Both for dinner and Breakfast.
Good experience , nice place to be I did enjoy all the facilities and the food was up to standard . I recommend the place .
Couldn't be closer to the sea, lovely rooms, comfy beds, soft pillows, lots of bars, fizzy water "on tap" 2 pools, all day ice-cream. Fizzy wine (champagne) is a bit sweet for my taste and not reliably chilled
Spirits and cocktails, a bit hit and miss ?. Some staff are a bit tired (September is the end of the season) but others like Natalie (Nataliya) on reception and Kiril at the beach bar are still happy to serve
Everything is very good. The service is good, food is varied and everything is cool
Big rooms, very comfortable beds, nice staff, clean, big pools. Small beach but with sand and rocks, not many umbrellas or seats
The experience overall was very good as I did not know what to expect having never been to Bulgaria There was a wide selection of food The rooms were clean A special mention to Nick( dining manager)Jess(dining)Elias(bar)Helena +Natalia(reception)Maria and her team(spa)-who i found very helpful The beach was very near the hotel The bus stop was only a walking distance On the downside there was...
The staff is very friendly and helpful, the piccolo Stoyan was very nice and responsive. However, the staff near the main pool is amazing. The bartender Pavel is a nice and funny guy, always gives the best drinks
the rooms are nice, the service is good, but the hygiene is really bad. i got a virus because of it🥲the outdoor tables at the restaurant aren't cleaned. the indoor tables are well cleaned, though
and the rooms are cleaned well, too. the location isnt the best, and i won't recommend if you have a baby or a toddler
"+" good and various food, nice and big room, very nice and clean private beach;
"-" at the bathroom the water pressure was very low on the upper floors, în certain intervals the hot water was missing, there were bathtubs instead of showers (and not a modern ones), the towels smelled bad, the refrigerator did not cool well, a part of fake ceiling fell in the middle of the night because of air conditional...
I love being on this beach, the staff are friendly, and I always feel safe and protected because they are always walking around, the only thing is that there are not enough mattresses provided
I had a great holiday, the entertainment team is super friendly. There was entertainment from 10 a. All the entertainers were smiling and attentive. The evenings are good, they start at 9:30 p
The animation team truly brings the place to life. Special shoutout to Mila – she’s an absolute star! So friendly, full of energy, and great with both kids and adults. My kids still talk about her and the mini disco
All good but the breakfast is not good for this important hotel … orange juice must be fresh not in cartoon bag… and others particularity …
used to be the best in the past , but especially the rooms need renovation , otherwise the facilities , the Restaurants are one of the best in the city
Excellent breakfasts, good facility for sports teams.
Great restaurant Burrata in hotel, which does excellent cocktails.
Heating in room was on high and couldn't be adjusted.
Not overly friendly.
But that's what has given the Marinela its special character all these years. The restaurants provide excellent offerings, the staff was extremely courteous, and my suite was outstanding!
The lobby of the hotel is quite nice although it seems to have various confusing themes. The hotel does have some great restaurants and bars so you do not have to leave the hotel for a good meal
A good hotel, the lobby and halls are very beautiful, the interior is stunning, the park at the hotel is incredibly elegant, very beautiful, a very good place for high-level events, but the rooms in the hotel are quite old-fashioned and shabby, and the room service is also at a very low level
Evening entertainment is excellent and lots of variety within the shows. So many slides, and pools! No queues and plenty of lifeguards about
The place is clean, you’re spoilt for choice when it comes to bars, restaurants, drinks, food, snacks the lot. The staff are extremely friendly and helpful, always take the time to say hello
If I had to find a complaint, and this would be for the sake of finding a fault, the toasters are too slow! And that’s just being picky! Great week away, will definitely be returning
First I want to say a big THANK YOU to the chef from the Bay restaurant! Keep up the good work guys!! We have been visiting many 5* hotels but the food was not so good as it is at Bay!!
The beach is nice, clean rooms, lots of activities for kids on evening but you have to pay for
I am genuinely baffled by some of these bad reviews. I can only put it down to people being extremely petty. If you want to find something to complain about, you will anywhere you go
The room was clean, beds were comfy, the only downside was the fire alarm going off a few times the first night we arrived - this isn't very loud and we slept through the 2nd one although other members of our party did hear it
Golden Sands, Golden Sands, 9007 Golden-Sends, Varna, Bolgariya 🧭 Map
🌞 From seashore 8 min
Excellent services, really clean areas, delicious food, an abundace of fun activities. what more could you ask for? Hotel Kristal will always be our home away from home
I am very pleased with morninggymnastik, and wateraeribics. Very lovely and super instructors, Bobi and Monica. Also the Food was good, and a lot too choose. Very fun with musiccompetion on evening, and shows on stage
We spent a few days there and everything was excellent – the rooms were clean and comfortable, the staff was always kind and helpful, and the animation team made our time even more enjoyable
Animation îs all good. We really liked the animator Borko. Alao the hotel was nice and the food Washington really delicioasele.
The pool was good, but I didn’t like that smoking was allowed right by the water where my kids were swimming. One evening, I noticed a situation where my favorite always-smiling, cheerful bartenders looked very sad (Mr
Me and my brother have been coming to hotel Kristal since we were 10 years old with our grandparents. This year we turned 26 and we still chose to spend a splendid holiday with the exceptional staff at hotel Kristal
The food was average, there was the variety of choices like for example for breakfast pancakes, sausages, bakery products, vegetables etc. No threats of poisoning as some others wrote here
There are several food stores nearby. there is a swimming pool and a small play area for children. The rooms are spacious, but the furniture is not very new. There are problems in the bathroom with the shower
One of the lifts was out of order for the last 2 days of our visit. I wouldnt say that this hotel is **** more like ***. I would recommend as the budget hotel
in general, if the budget is not very large, the option is acceptable. There is an all inclusive option. I didn't like the food in the restaurant
The hotel itself is quite older, the renovation was realized some years ago, but despite that its clean
Rooms are specious and cleaned, the service is not bad but they need to hire a chef. Who is cooking now is missing the imagination, is using just the oven. Same food four days in a row is to much.
The entertainment was amazing Lea,stephan and Peter made it all worth it the bar staff on the inside bar was really nice and the pool bar staff where also nice the food there was decent and the rooms where always tidy by the time we came back from breakfast overall good trip but entertainment there was the best
Great hotel but in the wrong place. We were informed some facilities would not be available as the season was coming to an end. We had a excellent welcome by reception staff given a good good pack as we had arrived late
We were shown to our room within 10 mins of arriving. The room was excellent spotless clean,large comfortable bed and excellent bathroom
The next morning we were surprised but pleased to see we had been upgraded to pool view. The next two days were very enjoyable, weather inclement but good food and excellent company of other guests
I was extremely satisfied with my stay at the hotel. The food in the restaurant was delicious and varied, the room was very clean and comfortable, and the service was excellent
There was a great variety at every meal, with fresh, well-prepared options for both adults and kids. The all-inclusive drinks were also a nice touch, especially the cocktails by the pool
The only thing to note is that if you are Vegan like us the food is limited and best to bring some of your own otherwise it's just salad and vegetables,they don't have any lentils,beans or hummus
All inclusive and certainly value for money. Modern, staff are freindly and helpful and a very clean hotel. Food is varied and the breakfast omelettes are the best and the desserts were amazing
Their motivation, energy, fun, and passion for their work amazed us. From morning exercises to evening entertainment. We weren't bored on vacation; we had a lot of fun, for which we are extremely grateful
This is our second time at this property and to tell you the truth, after the renovations everything is much better! The rooms are fresh and the sea view is fantastic as always
Towards the end of the holiday choice was a bit scarce, but what was offered was always cooked to perfection and sweets were yummy. Old town Nessebar was a short walk away and was definitely worth the visit
We had only positive memories of the hotel. Comfortable, cozy, with modern furniture and a clean room. The variety of food in the restaurant was amazing. We can't even begin to mention the entertainers
Saints Constantine and Helena, St. St. Constantin & Helena Resort, 9006 Saints Constantine and Helena, Varna, Bolgariya 🧭 Map
🌞 From seashore 1 min
One of our best family holiday. Close to the airport, close to bus to the Varna city center and also to Zlate pisky. Yet, the location is much calmer and with relaxing atmosphere
I liked the comfy beds and sea view with fresh air and therefore no need for a/c (btw every room has a view of the sea). The best part is the cuisine. Very good choice of meals, salads, fruit and desserts
I chose this hotel to spend 1 May and Easter Holiday for this year. Location: The location of the hotel is good, is not far from the small city center, there is an ATM next to the hotel
Parking: In front of the hotel there is a parking space for maximum 10-15 cars. Is good to park near the hotel, we saw some cameras next by because the parking is not guarded
The hotel is just on the beach with enough sunbeds for everyone. The pool with two water slides is big enough and just next to the beach bar with all-day drinks and snacks
The hotel is very centrally located, right on the seafront.
The food is varied and delicious.
The rooms are spacious and clean.
I stayed with my family in June, a good size of a room, food was ok, a bit of everything, we enjoyed our time by the pool, many activities
This definitely needs to be improved for safety. Entertainment was good, talented acts
I didn’t use the pool, so I can’t comment on that, but the cocktails were nice. Occasionally they were a bit sweet for my taste, but I simply asked for less syrup and the bartenders were happy to adjust them
There was no discrimination at all, which really helped me relax and enjoy my time. The food was the highlight for me. I enjoy flavourful meals, and everything I tried was well-seasoned and delicious
Just a few negatives I want to point out maybe I'm being fussy but I like to review honestly. The pool towels it was a bit of a lottery weather you would get a nice one or a thread bare tatty one
We did find the storage situation to be a bit of an issue with our room there just wasn't enough for us staying for 9 nights some draws would be welcomed
My wife even said that this was one of the best Hilton hotels we have stayed in, and we have stayed in our fair share. We are definitely coming back!
Good Service . Friendly Front office staff
We stay here regularly when visiting family. The rooms are lovely - well decorated and spacious. The staff are very thoughtful and the customer service is excellent
Great hotel, awesome comfortable rooms. The facilities are great, the bar and restaurant are of good quality. The gym has new equipment and fantastic airconditioning. The sauna and steembath were both great too
As a Diamond member, I’ve visited three times this year because it’s so memorable, and General Manager Stephan Reiter gives excellent recognition. The lounge staff have noticeably improved by my third visit
The only area for improvement would be the reception and concierge, who still act very casually rather than professionally. The lounge is generous with food / drinks, making it a relaxing experience overall
Very nice hotel to stay! Rooms are so big…especially with balcony! Housekeeping are working very good!
Launge club do not recommend…nothing to do there for $50!
Location is perfect! All official organizations are very closed
Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel
(Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food
I had a fantastic stay at this hotel!
The service was exceptional, the rooms were clean and comfortable.
I highly recommend this hotel
Perfect room with perfect view.
Excellent location.
It was very nice to get upgrade and free breakfast.
Parking is not cheap $22 per day
I would recommend this hotel, convenient to good restaurants and nightlife
The hotel is clean and in the good location. Th all-inclusive food is lower quality, but the end of the season is a complete disaster
The food was really good too — a nice variety, always fresh and tasty, with something for everyone. But what truly made our stay unforgettable was the animation team
From morning activities by the pool to evening shows and games, they managed to keep both kids and adults entertained in the best way possible
We had a fantastic stay! Everything was perfect, but the highlight was definitely the animation team. Their activities were fun, creative, and full of energy – they truly made our holiday unforgettable.
Fantastic Stay at Hotel Alba!
I had an amazing time at Hotel Alba! The hotel itself is fantastic — clean, comfortable, and very well maintained
The location is perfect, just a short walk from the beach, which made it super convenient to enjoy the sea and sun every day
A lot of swimming pools for kids and adults. An indoor swimming pool, large enough. Excellent wine and liquors, including world known brand names. A huge dining room, a lot of well trained and well supervised staff
Managers among them, actually helping when the place is crowded. I have to mention Hristina Diakova, the best restaurant supervisor I ever met
The hotel is right on the huge sandy beach. A lot of umbrellas and sunbeds. A real AI hotel with something for everybody. All kinds of meat: fish, pork, lamb, beef, poultry. Special kids food for all kids ages
The hotel and the staff working in it were very nice and polite. I recommend it to everyone that wants to relax and feel good.
My entire stay at the hotel was more than great. I would definitely recommend it to friends. I would like to give a special shout out to the staff, who were extremely kind and helpful
My friends and I stayed there for 4 nights and I dare say that this is the best hotel I have ever stayed in
The breakfast buffet had plenty of choices, and the pool area was very clean and relaxing. The atmosphere was peaceful and cheerful, ideal for a vacation. We’ll definitely come back next summer!
The rooms were clean, comfortable, and spacious enough for my wife (and me). The staff were always friendly and helpful, making us feel welcome from the day one
We were worried about the parking problem in Sunny Beach in general, but luckily the hotel has a parking lot that costs 20 leva per night
Saints Constantine and Helena, Astor Garden Hotel 🧭 Map
🌞 From seashore 2 min
And sure the staff-all staff guys are very friendly at the hotel. This is the complete picture. They said they "probably best hotel at black sea shore"- "probably" can be omitted from my point of view
Astor Garden great stay and relaxing atmosphere Very pleasant stay, hotel is modern, clean and well maintained. Rooms spacious and comfortable bed. Food good and varied, staff very friendly and Profi
I've been here twice, and each time the service was impeccable. The hotel and the rooms were clean. There were plenty of spots available at the pool and for dining. The food was diverse and good
Excellent hotel. Excellent location in the resort. Fully corresponds to its category. The room is very large. Very clean rooms. The price fully corresponds to the quality. I recommend it
Good located, close to the beach
The soft drinks were not quite to my taste, but they were okay. I had no trouble finding a parking spot. The room was large and spacious. The bed was very big, and the mattress was much better than at many other hotels
Excellent customer service, excellent facilities. The place is spotless. Highly recommended. Close to beach and sunny beach definitely go back again.
Stayed here for a week nice clean hotel the food wouldnt be to my liking but everything else perfect
A short 3 day stay in sunny beach
Loved it,nothing to much trouble,clean rooms,even had a emergency alarm in the shower room,breakfast not to good,but pleanty of cafes around,pool was a good size,fab music on around the pool,will be back
Bar is open 24hrs and there was plenty of sunbeds but hardly any normal chairs and the ones occupied had some colourful characters on them (you know the 1s I'm talking about, overweight women in a black swim suit covered in nasty faded tattoos with teen daughters who have got kids)
It's gotten worse. They don't keep it clean. Probably because they're closing.
All in all, we felt good, but I think there is a great potential there that is not exploited. Cleaning and some urgent repairs would improve this. And, answering emails would also improve the relationship with the client
It is a 3-star hotel, by no means a 5-star hotel. The rooms look good, they are spacious, but the cleanliness leaves much to be desired, the bathroom fills with water every time you shower and the toilet bowl moves
The food was the minus and the level of English of the staff, doing their best to communicate but clearly lacking even the basic knowledge
+++ for this trip, i can recommend it more!!! The service, the restaurant, the views, the beach!!!! It’s simply the best!!!
I went for a weekend family trip. On reception I had quite a few demands so I had to speak to the manager Ion Bondar. After our short conversation I received exactly as I wanted as a room and amenities
I visited Therma ECO Village in October 2023, after the main season – most of the hotels in the area were already closed, so I could enjoy pure nature and empty beaches near the hotel
I arrived early and only waited ten minutes for an early check-in. The service attitude was excellent, and the room was clean, though the hotel seems quite old, and the facilities are just average
She is one of best and most talented massage ladies ever. She knows what she if doing, she puts the perfect amount of pressure and she is very hard working, professional, kind and friendly
Grand Hotel… great location and excellent staff. So happy to make every guest welcome… and it’s a big place. Some details in so many rooms can get missed, but for large groups it is epic
The best value I had in a while. Worth 3-4 times the price
The view was great. Breakfast wide and good quality. The only bad thing was that there was a wedding and the music was so high till 2A.M. difficult to sleep.
Maria from the spa center is the only reason I gave a 5 star to this place. I took my friend's mother for massage today and got a deep tissue and classic massage for myself from Maria today