Best Western Plus Lozenetz Hotel in Sofia
✅ Rooms are generally clean and comfortable, with some described as spacious and featuring large bathrooms. ✅ Staff are repeatedly mentioned as friendly, helpful, and accommodating, including preparing take-away breakfasts for early departures. ✅ The hotel location is praised for its proximity to the metro, shopping malls, and the city center. ❌ Several guests reported heating issues, including cold rooms and malfunctioning systems during winter. ❌ Noise can be a problem due to thin walls and other guests, making it less suitable for light sleepers. ❌ Cleanliness standards are inconsistent, with some guests noting dirty bathrooms, uncleaned towels, and presence of bed bugs. ❌ Parking requires an additional fee not always clearly communicated at booking. ❌ Breakfast quality has been criticized for cold hot dishes and limited variety at times.
Rooms and prices
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Description
Best Western Plus Lozenetz Hotel in Sofia is a three-star property built in 2004 and renovated in 2008, housed in a single six-story building with 31 rooms. Guests can choose from a wide range of room types, including Economy, Standard, Comfort, Business, Superior, Deluxe, Executive, Classic, Luxury, Junior Suites, Suites, Apartments, and more. The hotel offers free Wi-Fi, a restaurant, bar, business center, and conference facilities. Parking is available for a fee, with limited spaces including one with an electrical outlet. Families with children can request a crib. The hotel is praised for cleanliness, service, and amenities, though some guests reported issues with heating, noise, and occasional cleanliness problems. Breakfast is included in some rates, featuring a buffet with hot and cold options. Staff are generally described as friendly and helpful, assisting with airport transfers and early departures.
Location
The hotel is situated in Sofia city, approximately 7 km from Sofia Airport. It is about a 10-15 minute walk to Vitosha Main Street and just two metro stops from the city center via the European Union Metro station nearby. The Roman Wall historical site is 704 meters away, offering a glimpse into Sofia's ancient history. Several restaurants are within 250 meters, including Restaurant Arkadia, Don Domat - Lozenets, and SPAGGO with a children’s party center. The hotel’s central location makes it convenient for shopping malls, public transport, and sightseeing.
Tips
- If you are sensitive to noise, bring earplugs as the walls are thin and other guests can be heard.
- Confirm parking arrangements and fees in advance to avoid surprises at check-in.
- For early flights, notify the front desk; they may prepare a take-away breakfast for you.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Full English/Irish Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Dryer
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kettle
- Free Wi-Fi
- Shuttle
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Tour assistance
- Parking
- Parking nearby
- Garage
- Business center
- Fax and copy machine
- Conference Hall
- Massage
- Spa
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
Hotel view
Video: Best Western Plus Lozenetz Hotel, Sofia, Bulgaria | Travel Suggestions
Map
Reviews
The parking space is limited at 10 or 11 but at least one has an electrical outlet. Bring your charger cable though.
Good value/price ratio.
Breakfast was OK with amount, but I could not be sure it was clean as I saw hairs at cheese, olives etc. Yes plural! There is no slippers in the rooms. The best way of hotel is it's location. It is the middle of Centre and malls.
The room is spacious, with a big bathroom. Everything is clean.
The front desk staff are so nice, I have to catch early flight so I cannot have breakfast during the operation hours. But they prepared the breakfast take-away for me. Also they helped me to arrange airport drop-off. Super!
The room is spacious, with a big bathroom. Everything is clean.
The front desk staff are so nice, I have to catch early flight so I cannot have breakfast during the operation hours. But they prepared the breakfast take-away for me. Also they helped me to arrange airport drop-off. Super!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Best Western Plus Lozenetz Hotel
How far is Best Western Plus Lozenetz Hotel from the airport?
The hotel is located approximately 7 km from Sofia Airport (SOF).
Is parking available at the hotel?
Parking is available for a fee of 10 euros per night, with limited spaces including one with an electrical outlet.
Are pets allowed at the hotel?
Pets are not allowed at Best Western Plus Lozenetz Hotel.
What types of rooms are offered at this hotel?
The hotel offers a wide variety of room types including Economy, Standard, Comfort, Business, Superior, Deluxe, Executive, Classic, Luxury, Junior Suites, Suites, and Apartments.
Is breakfast included and what is served?
Breakfast, often a buffet including Full English/Irish options, may be included depending on the booking, but additional breakfast fees are not included in the total and must be paid at the property.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 108 USD The best time to book is July 3, with rates starting from 93 USD