Grand Hyatt Shenzhen in Shenzhen
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
In this hotel 471 room, 38 floors.
The distance to the nearest airport is 39 km.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 12 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is CNY 1,000.00 (approx. US$149.30) per room. This property accepts third party payment services, credit cards and cash The deposit will be returned to the original account of payment .
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, JSB, DinersClub, UnionPay
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Bottled water
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Taxi booking
- English
- Multi-language staff
- Chinese
- Tour assistance
- Nightclub
- Sun Deck
- Parking
- Parking nearby
- Free Parking on Premises
- Swimming pool
- Spa tub
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Family/Kid Friendly
- Pets Not Allowed
Street view
GRAND HYATT SHENZHEN 5* Китай Гонконг обзор – отель ГРАНД ХАЯТТ ШЭНЬЧЖЭНЬ 5* Гонконг видео обзор
Map
Reviews
service is spectacular
you will enjoy their facilities like gym pool etc
all restaurants serving very good and quality foods
Very accommodating helpful and friendly staffs special mention White Who assist and inform us about everything we need to know about our stay thank you and we will love to come back again and again 😊
The bad thing is the lift where very confusing as need to take a lift to 33th floor, and then change another lift to the room level
level.
Check-in:
The negative experience started upon arrival: long queues and an extremely slow check-in process. Although we only arrived around 5:30 PM, our room was still not ready, and we had to wait another 1.5 hours before we could access it.
Room (706):
The room was apparently a former smoking room – the smell is still clearly embedded in the walls and very unpleasant. In addition, you are woken up from 6 AM onwards by significant construction noise, even on weekends.
The only positive aspect is that the room itself was clean, although the interior feels somewhat dated overall.
Breakfast / Lounge:
The breakfast buffet is completely overcrowded.
On Saturday at 9:30 AM, the waiting time was around 45 minutes.
Switching to the lounge offered little relief – it was equally crowded, and despite the staff’s great efforts, they couldn’t keep up.
On Sunday, we went to breakfast early at 8:15 AM and just managed to get a table. When leaving at 9:15 AM, the queue was even longer than the day before.
While the quality and selection of the food are good, the atmosphere, due to noise and the sheer number of people, feels more like a cafeteria than a hotel of this category.
Location:
The nearest subway station is about a 15-minute walk away, accessible through the adjacent mall – at least sheltered and air-conditioned.
Conclusion:
Overall, a disappointing stay with significant organizational and quality shortcomings. Absolutely unacceptable for a hotel in this price range.
Penthouse bar is also worth a visit just watch out for ... let's say working girls following you to the lifts!!
Cafe and Restaurants near hotel
Frequently asked questions about Grand Hyatt Shenzhen
How much does it cost to stay at Grand Hyatt Shenzhen?
The cost of staying in Grand Hyatt Shenzhen depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 238 USD. Enter your dates to see the exact offer prices.
Which is the nearest metro station for Grand Hyatt Shenzhen?
nearest metro station - Лоху, 4 min
Which room categories are available in the Grand Hyatt Shenzhen?
You can book Double room, Double room with view, Double Club room, Twin room, Twin room with view, Twin Club room, Deluxe Double room, Deluxe Double Club room, Premier Double Suite, Grand Executive Double Suite, Presidential Double Suite, Chairman Quadruple Suite, Grand Double Suite, 2 Bedrooms Apartment, 1 Bedroom Double Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Grand Hyatt Shenzhen?
Check-in at Grand Hyatt Shenzhen is possible from 14:00, check-out is until 12:00.
How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.
Hotels you might also like
Hotel prices for: October - November 2026 calendar
The average hotel price this month is 223 USD The best time to book is October 11, with rates starting from 223 USD