9.1
Excellent
203 USD
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The Portman Ritz-Carlton, Hotel in Shanghai

🌍
China, Shanghai, No. 1376 Nanjing West Road, Jing'an District
● Center: 4 km
☎ Phone: +86 21 6279 8888Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Double Guest room with city view
Double Guest room with city view
Private bathroom
Beds:
311 USD
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Double Guest room
Double Guest room
Air conditioning, minibar and shower
Beds:
479 USD
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Double Guest room with Skyline view
Double Guest room with Skyline view
Private bathroom
Beds:
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Club Lounge Access Double Guest room with city view
Club Lounge Access Double Guest room with city view
Private bathroom
Beds:
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deals
Club Lounge Access Double Guest room with Skyline view
Club Lounge Access Double Guest room with Skyline view
Air conditioning, minibar and private bathroom
Beds:
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deals
1 Bedroom Double Suite
1 Bedroom Double Suite
Private bathroom
Beds:
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1 Bedroom Club Lounge Access Double Suite
1 Bedroom Club Lounge Access Double Suite
Private bathroom
Beds:
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1 Bedroom Club Lounge Access Double Penthouse Suite
1 Bedroom Club Lounge Access Double Penthouse Suite
Private bathroom
Beds:
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2 Bedrooms Club Lounge Access Double Penthouse Suite
2 Bedrooms Club Lounge Access Double Penthouse Suite
Private bathroom
Beds:
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Carlton Club Lounge Access Double Suite
Carlton Club Lounge Access Double Suite
Private bathroom
Beds:
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The Ritz-Carlton Club Lounge Access Double Suite
The Ritz-Carlton Club Lounge Access Double Suite
Private bathroom
Beds:
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Club Lounge Access Double Studio
Club Lounge Access Double Studio
Private bathroom
Beds:
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Description

Hotel opened in 1998, renovated in 2008. In this hotel 593 rooms, 45 floors.

The distance to the nearest airport is 11 km.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: For all room types, cribs and extra beds can be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese Buffet [Mon - Fri] 06:30-10:30 Open
    [Sat - Sun] 06:30-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 3,000.00 (approx. US$442.78) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment .
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB, UnionPay
  • Check in time: 14:00-14:30. Check out time: 12:00-12:30.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Fire Extinguisher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Taxi booking
Languages Spoken
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Recreation
  • Sun Deck
Parking
  • Parking
  • Garage
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Beach/pool towels
  • Heated swimming pool
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
Pets
  • Pets Not Allowed

Street view

Video: The Portman Ritz-Carlton - Explore Our Neighbourhood in the Heart of Shanghai 发现上海波特曼丽思卡尔顿酒店精彩周边

Map

Reviews

Cleanliness
Amenities
Location
Service
18.05.2026 Guest
Had a wonderful trip! We were celebrating a 70th birthday, and the hotel arranged room decorations, welcome fruits, a cake, and a birthday card. The attention to detail was exceptional. I've been coming here since it opened in 1998, and I've always trusted The Ritz's service – it truly feels like a home away from home every time.
18.05.2026 Xixi11
This is an older hotel, and the lobby entrance still looks grand. However, I noticed there aren't any doormen or staff assisting with the elevators anymore. Perhaps they're short-staffed. This time, there were a lot of foreigners staying here. The couple across the hall even went out at 4 AM, and the sound of their door opening was quite loud – really something else!
16.05.2026 Guest
The location is very convenient, not to mention its service and the cleanliness is out of 10. We really enjoy stayed at The Portman Ritz-Carlton. The breakfast Buffet is great as well ! Overall, we had great time stay at the hotel.
16.05.2026 fu732
The environment is good, and the hygiene is clean. The front desk guy, Jack, is really enthusiastic and provides excellent service. I'll definitely be staying at this hotel again in the future.
14.05.2026 Wenmengl
The location is great, near Jing'an Temple. I've been to Shanghai many times but never visited Jing'an Temple before. This Ritz-Carlton is the first one in China, and although it's older, the facilities are very well-maintained. The room size is smaller than other Ritz-Carltons, but 38 square meters is still perfectly adequate. Personally, I feel the overall style is different from other Ritz-Carltons, more like the Four Seasons in Sydney. The hotel's Western restaurant specializes in Italian cuisine, but the grilled sea bream was covered in chili powder, almost like something a chef from Northeast China would prepare. Honestly, with an apartment complex full of expats right next door, it's hard to believe the restaurant's chef would have such an odd cooking style. It would be too bizarre if it were a troll following me everywhere. During this trip, I ate at the hotel restaurant twice, and both à la carte dishes had chili. After that, I avoided eating at the hotel during my stay, except for the buffet.
11.05.2026 Guest
Arrived late at night. A big thank you to Ashley for helping us with a late check-out. Very thoughtful service, thanks!
09.05.2026 MIUDODO
Great location and service. The facilities, though a bit old, are well-maintained. If you're not solely coming for the hotel itself, this is a really good choice. It was super convenient for me to get to the children's hospital in the morning, just a ten-minute walk. The hotel seems to have high occupancy, and breakfast on the second floor was much quieter.
08.05.2026 Anonymous
Facilities: Even though it's an old hotel, a Ferrari is still a Ferrari, even when it's old. (Meaning, it's still top-notch despite its age.)
Cleanliness: Very good and clean.
Ambiance: Elegant. The lobby's air freshener smells wonderful, I'd love to know the brand.
Service: Excellent. They guide you to queue during check-in and are attentive to children.
04.05.2026 Ershuishibenzun
The room isn't huge, but it meets hygiene standards. Nothing particularly amazing, but the gym equipment is complete and excellent! It would be even better if smart technology were installed in the rooms.
04.04.2026 Guest
Completely won over by the attention to detail in the service! A huge shout-out to Rora!

The room setup was perfect: neat, exquisite, thoughtful touches everywhere, and super comfortable.

The hand-drawn artwork was amazing: incredibly skilled, delicate, and warm, full of delightful surprises.

Attention to detail was exceptional: all the little things were taken care of, making it both thoughtful and professional.

The custom room key card was adorable!

The legacy and warmth of a classic luxury brand were perfectly embodied by Rora.

Kudos to the Ritz for their service and their amazing staff member!
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Restaurant «美新点心店» (2 min)
105 Shaanxi N Rd, Jingan Qu, Китай
restaurant
Restaurant «狮子山下» (2 min)
Китай, Shanghai Shi
restaurant
Restaurant «Big Bamboo» (3 min)
132 Nanyang Rd
Reviews
16.01.2018 Ben
Great place and atmosphere. Renamed THE BLIND PIG.
14.01.2018 Calum
Great sports bar (renamed - now the Blind Pig)
14.10.2017 Jeremy
Changed name to Blind Pig. Decent place to watch a game for ex-pats.
26.07.2017 D
A straightforward bar with TVs and a pool table. A place that you could take your sister.
18.07.2017 David
Like the spot BB is a bit of a rip off, beer is expensive, the Shed is a better proposition

Frequently asked questions about The Portman Ritz-Carlton, Hotel

How much does it cost to stay at The Portman Ritz-Carlton, Hotel?

The cost of staying in The Portman Ritz-Carlton, Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 203 USD. Enter your dates to see the exact offer prices.

Which sights are located near The Portman Ritz-Carlton, Hotel?

The nearest sights are: Jade Buddha Temple (1.8 km), Yu Garden (3 km) and Jin Mao Tower (5 km)

Is there a pool in The Portman Ritz-Carlton, Hotel?

Yes, there are Heated pool, Pool cover

Does The Portman Ritz-Carlton, Shanghai have a pool?

Yes, The Portman Ritz-Carlton, Shanghai has a swimming pool for guests.

Are pets allowed at The Portman Ritz-Carlton, Shanghai?

No, pets are not allowed at The Portman Ritz-Carlton, Shanghai.

Does The Portman Ritz-Carlton, Shanghai serve breakfast?

Yes, The Portman Ritz-Carlton, Shanghai serves breakfast for guests. Breakfast options include Western, Chinese style.

How to get to The Portman Ritz-Carlton, Shanghai from the nearest airport?

The nearest airport is Shanghai Hongqiao International Airport, located about 32 mins from hotel by car (11.7 km) away.

What’s the cancellation policy at The Portman Ritz-Carlton, Shanghai?

The cancellation policy at The Portman Ritz-Carlton, Shanghai depends on your room type and booking terms.

Does The Portman Ritz-Carlton, Shanghai offer airport transfers?

Yes, The Portman Ritz-Carlton, Shanghai offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

Hotel prices for: July - August 2026 calendar

The average hotel price this month is 217 USD The best time to book is July 28, with rates starting from 197 USD

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