9.4
Excellent
264 USD
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Mandarin Oriental Pudong Shanghai in Shanghai

🌍
China, Shanghai, Kitay
Lutszyatszuy (1.1 km)
● Center: 1000 m
☎ Phone: +86 21 2082 9888Show
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Deluxe Double room
Deluxe Double room
Wireless internet, air conditioning and minibar
Beds:
333 USD
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Deluxe Twin room
Deluxe Twin room
Wireless internet, air conditioning and minibar
Beds:
333 USD
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Mandarin Double room
Mandarin Double room
Wireless internet, air conditioning and minibar
Beds:
349 USD
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Deluxe Double room River View
Deluxe Double room River View
Wireless internet, air conditioning and minibar
Beds:
365 USD
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Deluxe Twin room River View
Deluxe Twin room River View
Wireless internet, air conditioning and minibar
Beds:
365 USD
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Mandarin Double room River View
Mandarin Double room River View
Wireless internet, air conditioning and minibar
Beds:
398 USD
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Club Double room River View
Club Double room River View
Wireless internet, air conditioning and minibar
Beds:
495 USD
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Club Twin room River View
Club Twin room River View
Wireless internet, air conditioning and minibar
Beds:
495 USD
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Mandarin Club Double room River View
Mandarin Club Double room River View
Wireless internet, air conditioning and minibar
Beds:
527 USD
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Executive Double Suite
Executive Double Suite
Wireless internet, air conditioning and minibar
Beds:
571 USD
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Twin Star Double Suite
Twin Star Double Suite
Wireless internet, air conditioning and minibar
Beds:
604 USD
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Harbour City Double Suite
Harbour City Double Suite
Wireless internet, air conditioning and minibar
Beds:
654 USD
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Double Suite
Double Suite
Private bathroom
Beds:
661 USD
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Double Suite River View
Double Suite River View
Wireless internet, air conditioning and minibar
Beds:
737 USD
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Mandarin River Themed Double room
Mandarin River Themed Double room
Family room with internet, air conditioner and mini-bar
Beds:
791 USD
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Pearl Tower Double Suite
Pearl Tower Double Suite
Wireless internet, air conditioning and minibar
Beds:
1 175 USD
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Club Double room
Club Double room
Minibar and private bathroom
Beds:
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Club Twin room
Club Twin room
Minibar and private bathroom
Beds:
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Mandarin Club Double room
Mandarin Club Double room
Private bathroom
Beds:
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2 Bedrooms Executive Suite
2 Bedrooms Executive Suite
Private bathroom
Beds:
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2 Bedrooms Harbour City Suite
2 Bedrooms Harbour City Suite
Private bathroom
Beds:
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Oriental Suite
Oriental Suite
Private bathroom
Beds:
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2 Bedrooms Presidential Suite
2 Bedrooms Presidential Suite
Private bathroom
Beds:
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2 Bedrooms Apartment
2 Bedrooms Apartment
Private bathroom
Beds:
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3 Bedrooms Apartment
3 Bedrooms Apartment
Private bathroom
Beds:
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1 Bedroom Double Apartment
1 Bedroom Double Apartment
Private bathroom
Beds:
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Double Studio Apartment
Double Studio Apartment
Private bathroom
Beds:
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Premier Double Suite River View
Premier Double Suite River View
Wireless internet, air conditioning and minibar
Beds:
1 340 USD
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More rooms

Description

Hotel opened in 2013. In this hotel 362 rooms, 25 floors.

The distance to the nearest airport is 16 km.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Option: Buffet Cuisine: Western, Chinese, Asian Opening hours: [Mon - Fri] 06:30-10:30 Open
    [Sat - Sun] 06:30-11:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Deposit Policy: Deposit required This property accepts cash, credit cards and debit cards The deposit will be returned to the original account of payment .
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, Visa, AmericanExpress, DinersClub, JSB, UnionPay
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • ATM
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Private check-in/check-out
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Bridal suite
  • Allergy-free rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • VIP room amenities
  • Smoke Detector
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Locker
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Iron and board
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Transfer
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • Spanish
  • German
  • English
  • Italian
  • French
  • Multi-language staff
  • Polish
  • Japanese
  • Chinese
Tourist services
  • Tour assistance
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Indoor Pool
  • Beach/pool towels
Business
  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
Pets
  • Pets Not Allowed

Street view

Video: 上海浦東文華東方酒店 | 豪華河景雙床房 Mandarin Oriental Pudong Shanghai | Deluxe River View Twin Room

Map

Reviews

Cleanliness
Amenities
Location
Service
09.02.2026 Guest
For this trip, I chose the Mandarin Oriental Pudong, and overall, I had a great experience. The hotel's decor is understated yet sophisticated, the room layout is well-designed, and the attention to detail is impressive. The staff are professional and patient, especially Nicole, whose service was natural and thoughtful, making me feel very comfortable.
08.02.2026 Guest
I frequently stay here, and this time Nicole, who assisted me with my check-out, was incredibly enthusiastic and even prepared a small gift for my child.
08.02.2026 Jokerormartin
The overall service level was exceptionally high, with every staff member demonstrating great professionalism. A special shout-out to Nicole, who assisted me with my check-out; her warm welcome and thoughtful arrangements were truly delightful.
07.02.2026 Chaoniuma
The top choice for business guests and high-end travelers, the Mandarin Oriental never disappoints. From the room amenities to the dining quality and the service from all staff members, everything was highly satisfying. I highly recommend it. In particular, Assistant Front Office Manager Carson's attentive care made me feel truly at home and comfortable!
05.02.2026 Guest
✨ My stay at the Mandarin Oriental Shanghai truly lived up to the word 'luxury.' From the moment I stepped into the lobby, I was captivated by the dazzling circular crystal chandelier and the artistic mosaic mural, instantly knowing I had chosen the right place.

🏨 Room Experience
The river view room offered an absolutely stunning vista. Through the floor-to-ceiling windows, I could see the Huangpu River and the Lujiazui skyline. Watching the lights illuminate along both banks in the evening created an incredibly immersive atmosphere.
The oversized bathtub in the bathroom faced the river, allowing me to soak and enjoy the night view – a rare and truly relaxing experience.

🍴 Dining Highlights
The breakfast and afternoon tea at the executive lounge were both high-quality. The freshly baked baguettes had a rich wheaty aroma, and the exquisite pastries and fresh-squeezed juices brought immense joy.
Linda, a staff member at the lounge, provided exceptionally thoughtful service. She noticed I liked sparkling water and proactively refilled my glass, also kindly informing me about the day's special dishes and flavors. She made me feel like I was talking to a friend.

💁 Service Details
The entire hotel service team was highly professional, and Linda stood out as truly exceptional. From her attentive care during meals to her detailed reminders at check-out, her warmth and thoughtfulness added an extra layer of comfort to this trip.

Next time I visit Shanghai, the Mandarin Oriental will definitely remain my top choice, and I'll be sure to say hello to Linda again!
05.02.2026 XWRen
Great location, lovely team, special thanks to Jeniffer and Wenbo in the front desk, it also has one of the best Chinese restaurants in our opinion, enjoy everything will be back
01.02.2026 Xiuxiuaaa
I was worried about the hotel being old before my trip, but that was completely unnecessary! I was very satisfied when I arrived. My kids were happy, the room was spacious, and they even proactively adjusted our room when we arrived early. Everything was wonderful.

It would have been a five-star review, but there was an incident that my family told me about later. We booked multiple rooms, and since I woke up late, I didn't join them for breakfast. When they went, they gave the wrong room number. I understand the need for operational management, but the process was disrespectful and the system was rigid and outdated. One staff member in the restaurant repeatedly questioned my family, implying they didn't have a room with breakfast included (we had many people, but I had paid for everyone's breakfast, and we weren't over the limit). Even if there wasn't a machine to verify if the room card included breakfast, why didn't the staff proactively contact the front desk to confirm instead of bothering the guests? Our IDs were registered; don't they have that basic common sense? Furthermore, we had paid deposits, so were they really worried about guests eating and running? It's quite speechless. Can this be interpreted as a form of discrimination?

I can tell the hotel is making a serious effort with its service, but one bad apple spoils the bunch!
29.01.2026 Angelinsky
Room: Very satisfied. Mandy provided excellent service, and the other person responsible for turn-down service (didn't catch their name) was also great. Both were very heartwarming.

Concierge: Every single one was highly dedicated.

Front Desk and passing managers also made me feel very welcome.

Spa: From reception to the massage itself, everything was of a high standard.

Whether for a holiday or business trip, I consistently choose Mandarin Oriental. It's a very quiet and high-quality hotel.
27.01.2026 VittoriaQ
Every trip to Shanghai brings a new experience, and this time, my perfect stay was all thanks to Luigi's attentive service. The Mandarin Oriental's elegance shines through from the warm welcome to every detail in the room, making you feel right at home.

Facilities: While maintaining its classic five-star charm, the hotel has also kept up with the times. The room has everything you need, and the bedding is incredibly comfortable. The gym is well-equipped, perfect for a workout while traveling.

Hygiene: Excellent. Even the bathtub was spotless.

Environment: The location is great. You can step right out onto the lakeside promenade for a walk, and there's a mall nearby for dining convenience.

Service: Very thoughtful and responsive.
26.01.2026 Guest
The room was extremely comfortable and spotlessly clean. All the staff were very professional, warm, and genuinely caring, which made us feel welcomed throughout our stay.
During our stay, we encountered a few small issues in the room, but after reporting them, the staff responded immediately and resolved everything very efficiently. We were truly impressed by their positive attitude and excellent service, especially Joy and the duty manager. A big thank you to them for their great support and coordination, which made our stay even more pleasant and stress-free.
The breakfast was excellent, with a wide variety of choices to suit different tastes. Overall, we had a wonderful experience, and if we visit Shanghai again, this hotel will definitely be our first choice.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Restaurant «上海凯宾斯基大酒店中餐厅» (4 min)
1288 Lujiazui Ring Rd, LuJiaZui
restaurant
Restaurant «鹿港小鎮» (5 min)
1318 Lujiazui Ring Rd, LuJiaZui

Frequently asked questions about Mandarin Oriental Pudong Shanghai

How much does it cost to stay at Mandarin Oriental Pudong Shanghai?

The cost of staying in Mandarin Oriental Pudong Shanghai depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 264 USD. Enter your dates to see the exact offer prices.

Which is the nearest metro station for Mandarin Oriental Pudong Shanghai?

nearest metro station - Луцзяцзуй, 1.1 km

Which sights are located near Mandarin Oriental Pudong Shanghai?

The nearest sights are: Shanghai World Financial Center (840 m), Jin Mao Tower (880 m) and Yu Garden (2.3 km)

Is there health facilities from Mandarin Oriental Pudong Shanghai?

Yes, there are Spa and wellness centre, Sauna, Massage, SPA and Fitness centre

Which room categories are available in the Mandarin Oriental Pudong Shanghai?

You can book Club Double room, Club Double room River View, Club Twin room, Club Twin room River View, Deluxe Double room, Deluxe Double room River View, Deluxe Twin room, Deluxe Twin room River View, Mandarin Double room, Mandarin Double room River View, Mandarin Club Double room, Mandarin Club Double room River View, Mandarin River Themed Double room, Double Suite, Double Suite River View, 2 Bedrooms Executive Suite, Executive Double Suite, 2 Bedrooms Harbour City Suite, Harbour City Double Suite, Pearl Tower Double Suite, Premier Double Suite River View, Oriental Suite, Twin Star Double Suite, 2 Bedrooms Presidential Suite, 2 Bedrooms Apartment, 3 Bedrooms Apartment, 1 Bedroom Double Apartment, Double Studio Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Mandarin Oriental Pudong Shanghai?

Check-in at Mandarin Oriental Pudong Shanghai is possible from 15:00, check-out is until 12:00.

Does Mandarin Oriental Pudong Shanghai have a pool?

Yes, Mandarin Oriental Pudong Shanghai has a swimming pool for guests.

Does Mandarin Oriental Pudong Shanghai allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at Mandarin Oriental Pudong Shanghai.

Does Mandarin Oriental Pudong Shanghai offer breakfast?

Yes, Mandarin Oriental Pudong Shanghai offers breakfast for guests. Breakfast options include Western, Chinese, Asian.

How to get to Mandarin Oriental Pudong Shanghai from the nearest airport?

The nearest airport is Shanghai Hongqiao International Airport, located about 1 hour 20 mins from hotel by car (19.1 km) away.

What’s the cancellation policy at Mandarin Oriental Pudong Shanghai?

The cancellation policy at Mandarin Oriental Pudong Shanghai depends on your room type and booking terms.

Does Mandarin Oriental Pudong Shanghai offer airport transfers?

Yes, Mandarin Oriental Pudong Shanghai offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

Hotel prices for: October - November 2026 calendar

The average hotel price this month is 276 USD The best time to book is October 1, with rates starting from 264 USD

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