Sheraton Miramar Resort El Gouna in Hurghada
✅ Well-maintained gardens and lagoons linking the accommodations create a spacious and pleasant environment, as noted by multiple guests. ✅ The breakfast buffet is praised for its wide variety and quality, including fresh food, bakery items, and fruit selections. ✅ Several reviews highlight the friendly and helpful staff, especially specific mentions of employees like Mohamed Amer, Khaled, and Ahmed. ✅ Guests appreciate the multiple dining options on-site, including main and a la carte restaurants with good food variety. ✅ The private sandy beach with free sun loungers and umbrellas is considered a strong point, offering a quiet and clean setting. ❌ Some guests report poor front desk service, including long waits for check-in and issues with early check-in despite prior arrangements. ❌ Multiple reviews mention inconsistent room maintenance, such as missing basic amenities like slippers and toiletries, and rooms with visible wear. ❌ The beach sand and water conditions received criticism for being harsh on feet and murky water at times. ❌ Several guests experienced over-persistent staff pushing massages and excursions, which could be intrusive. ❌ The spa facilities have been criticized for inadequate cleanliness, broken lockers, and shortened treatments, leading to dissatisfaction.
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Description
Sheraton Miramar Resort El Gouna is a five-star resort set on a large 209,050 m² area on the Red Sea coast near Hurghada. Built in 1997 and renovated in 2019, the property comprises a main 3-story building and several 3-story blocks, offering 339 rooms with various views including lagoon, partial sea, beachfront, and suites with balconies. The resort provides a private sandy beach 450 meters long with free sun loungers, umbrellas, and towels. Guests can enjoy multiple dining options: the main Miramar restaurant with buffet meals for breakfast and dinner, plus three a la carte restaurants serving Italian, Eastern, and casual fare. Facilities include heated and unheated pools, a kids’ pool, a fitness center, spa and beauty salon, water sports, and a diving center. The resort emphasizes family-friendly services with a kids' club, playground, and child-specific amenities. Wi-Fi and free parking are available. The Sheraton Miramar offers a calm atmosphere popular with European visitors, but note that some reviews mention inconsistent service and facility maintenance.
Location
The Sheraton Miramar Resort is situated on the first beachfront line along a lagoon, approximately 27 kilometers from Hurghada International Airport. It lies about 2 kilometers from the center of El Gouna, providing easy access to local shops and entertainment. The nearest beach beyond the hotel’s private sandy shore is MOODS Beach, located roughly 1.2 kilometers away. The resort’s location on the Red Sea coast ensures direct access to water activities and scenic views. There are several on-site dining venues including Miramar Restaurant just 195 meters away within the resort complex. The hotel’s address is simply listed as Red Sea, Hurghada, Egypt, with coordinates 27.4037 latitude and 33.6779 longitude.
Tips
- Plan your arrival carefully as early check-in is not guaranteed and may involve long waits.
- Bring some personal toiletries since some rooms might lack slippers and toothbrushes.
- If you plan to use the spa, inquire beforehand about current locker and shower facilities to avoid inconvenience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Set menu [Mon - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub, JSB
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Family room
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Free Wi-Fi
- Internet access
- Car rental
- Airport transportation
- Transfer services
- German
- English
- Multi-language staff
- Arabic
- Tour assistance
- Billiards
- Hiking
- Fishing
- Sun Deck
- Ping-Pong
- Parking
- Parking nearby
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Water sport facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Windsurfing
- Diving
- Darts
- Table Tennis
- Snorkelling
- Golf course
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 1190 m. It takes 18 minutes To the beach!
The distance to the sea is 460 meters
Hotel territory virtual tour
SHERATON MIRAMAR RESORT 5* Эль Гуна отзывы – отель ШЕРАТОН МИРАМАР РЕЗОРТ 5* Эль Гуна отзывы видео
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Reviews
Check-in was extremely poorly handled. I selected early check-in (12:00) and arrived at 12:30, yet waited until 14:30 for the room. During this time, I couldn’t properly order at the beach because I had no room number. My wife is pregnant and was exhausted by the long wait. Despite leaving my number at the reception, no one called, and later I was told the room had been ready “for a while” and that I hadn’t come — which was incorrect.
Worst of all, shortly after entering the room, room service entered without permission, completely violating our privacy, just to leave a coffee pot. This is unacceptable and has never happened to me in any hotel before.
The room was also missing basic amenities (no slippers, no toothpaste or toothbrush), and the bed cover had visible cuts.
Overall, lack of communication, and a serious privacy breach. I expected much better from Sheraton.
Hotel is in secured area, built "some time ago" but renovated. Renovated to the level of sensor light panel in the room but no navigation signs in the area / qr codes etc. Hotel area is big enough for your 10k feets per day.
Beach is stone with sand, clean and quiet.
Staff is not best-in-class trian as you could expect from Sheraton: queues to.make reservation for new year (and yes, even it is paid for 2 people, you both should be presented at the time of reservation! Rediculous!)
Waiters does not have specific area to serve: it may appear bothering 4 times a quarter to be asked and then noone to come next hour. Specifically on the beach they do not remember your orders unless of good tips. The same in bar: you may always ask "ice separately" but 95% of your orders will be with ice in drinks 🤦♂️.
What made me furious: I left towel and water on the beach bed, but when I returned in 2 hours my sunbed was clean! Nothing on it! They just took my towel for laundry and throw bottle of water away!
Now I do undestand why my agent was conservative and pushed me gently to another options - defenitely for 5* hotel that's unacceptable.
And there is no water corners / fridges - you should always ask for water from bar or take from your room.
Re meals: it is good variety of meat, salads, breads, sweets.
( quantity not quality)the decor throughout is tired and dated, chipped paint work furniture worn and grubby looking. You are harassed constantly from people trying to sell you excursion's or to have your photograph taken. The saving grace is the staff’s cheerfulness and obliging nature. Thank goodness we are only here for 8 days, this review is after 3 days I am hoping for better things for the next 5 days fingers crossed, I will review the remainder of my stay at the end of the experience.
My husband and I stayed at the Sheraton Miramar Resort in El Gouna for our honeymoon, and it was the perfect choice! We absolutely loved our time here and would highly recommend it to any couple, especially for a special occasion like a honeymoon.
The whole concept and architecture of the hotel is truly beautiful and unique. The design, inspired by islands and lagoons, is stunning and creates an incredibly relaxing and romantic atmosphere. It felt like a true escape.
The breakfast was wonderful (The breakfast was delicious). There was a great variety of fresh food, and it was the perfect start to our day every morning.
While the overall hotel concept is traditional and beautiful, the room design and decor offered a refreshing contrast. The interior of the room had a different and distinct feel, which was a nice surprise.
However, the absolute highlight of the room was the balcony (or terrace). It was simply stunning and provided the perfect spot to relax and enjoy the resort's incredible views.
The pool is incredibly small. I came here for the beach, but I could only look at the ocean, not swim. The sand was very harsh on my feet, and the water was extremely murky. And most importantly, the food was awful! It was inedible!!! The only edible items for breakfast and lunch were fried eggs and fruit! The staff, except for the front desk, were awful! Especially the cleaning lady. She knocked on the door like an earthquake. Even though we had the Do Not Disturb (DND) button on, she still insisted. When I opened the door, I told her to come back at 2 p.m., which got me a couple of glares. She also didn't clean for us on the last two days! There was no toothpaste or toothbrush, and slippers were only provided on the first day. When we checked in, we only had one bath towel each day, so we had to call the front desk every day to get more...
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Frequently asked questions about Sheraton Miramar Resort El Gouna
What types of rooms are available at Sheraton Miramar Resort El Gouna?
The hotel offers Superior Double Guest rooms with lagoon views, Deluxe Double Guest rooms beachfront, Premium Double Guest rooms with partial sea views, 1 Bedroom Double Junior Suites with balcony, Superior Double Suites with lagoon view, 1 Bedroom Executive Double Suites with balcony, and 3 Bedrooms Presidential Suites beachfront.
Is there a kids' club and facilities for children at the hotel?
Yes, the resort features a kids' club for children aged 5 to 12 operating from 10:00 to 17:00, a children's playground, a kids' pool without heating in winter, children's animation and disco, baby cots on request, children's chairs in the restaurants, and a children's menu.
Does the hotel provide free internet and parking?
Yes, Sheraton Miramar Resort offers free Wi-Fi throughout the property and free parking for guests.
Are pets allowed at the Sheraton Miramar Resort El Gouna?
No, pets and service animals are not allowed at this property.
What dining options are available on the property?
The resort has the main Miramar restaurant serving buffet breakfast and dinner, plus three a la carte restaurants: Italian Waves (12:00-17:00), La Pischina (19:00-22:00), and Eastern Orient 1001 (19:00-22:00). There are also several bars including a 24-hour lobby bar, a beach bar, and a pool bar.
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Hotel prices for: May - June 2026 calendar
The average hotel price this month is 223 USD The best time to book is May 5, with rates starting from 209 USD