Hotel Atlanta in Munchen

I was extremely disappointed with my stay at this hotel. The rooms were far from clean – the bed linens and furniture felt neglected, and the overall atmosphere was uncomfortable. The toilet was in very poor condition, which made the stay even more unpleasant. Even the staircase was badly maintained, leaving an impression of carelessness throughout the entire building.

What made things worse was the staff. They were unprofessional, unhelpful, and showed little to no interest in making guests feel welcome. Instead of hospitality, I was met with indifference and bad attitudes.

This experience was frustrating from beginning to end. Cleanliness, basic maintenance, and decent service are the minimum a guest should expect, and this hotel failed on all counts. I cannot recommend it and would strongly advise others to stay elsewhere.

**HORRIBLE EXPERIENCE** I had a room booked at Hotel Atlanta Garni for a business stay following meetings with clients in Munich. After my meetings I headed over to my hotel. “We have cancelled your reservation. you have no room” was the greeting as I arrived at reception. There must be some mistake??, it is October in Munich?? getting a room anywhere else will be impossible, please check again?? “No It is cancelled. You have no room and there are no spare rooms. “ I still don’t understand to this day why they cancelled my booking and in no way communicated this with me. No email, no text, no phone call. Just a flat no when I arrived. Thanks for nothing. An utterly horrible experience. Would 100% not recommend. AVOID AT ALL COSTS. It may be cheap but do not waste your time here.

The hotel over all is in 3rd world condition. The hotel room furniture was broken at the door hinges and the mirrors are broken. There is no A/C in the rooms. I was given a fan that did not work either. I literally had checked in and in under 1 hour I had a room at a much nicer and newer hotel around the corner that was actually lower in cost than the Hotel Atlanta. I would not stay here unless you are fine with slumming your stay.

Very unfriendly, rooms can be reserved online and when we arrived the room was rented, a deal was in cash, and then they said, ' we want to no where bar not only pay with a credit card, what I have, unfortunately, we are now on the street my dog and I

The Location of this hotel is excellent being close to the Sendlinger-Tor U-bahn and tram stop, which offers great connectivity to most of central Munich and a very convenient direct line to the Schloss Nymphenburg. For the price of this hotel, whilst basic in amenities you won't be able to beat the location. However...

The checkin experience was a disaster. A few days prior to arriving at the hotel, I informed the staff that we were likely to arrive late, at around 22:30. They informed me that the front desk closes at 22:00 and so they would leave our keys in one of the external keysafes and gave me the code.

Our flight was delayed and so we arrived later than expected, at about 23:00. Upon arriving at the hotel, the designated keysafe was completely empty. There was no response to the doorbell and our phone calls went unanswered. As you can imagine, being stranded in a foreign city at such a late hour was extremely distressing. We finally found another hotel with a 24 hour reception that had room available for roughly 50% more than the Atlanta room rate. Nonetheless, we were very grateful of a place to stay. If you are likely to arrive at the hotel anywhere near 22h (e.g. if you flight lands after 20:30) then do not stay here. Be aware also that any flight delays could put you in this region and I would not trust the staff to not leave you in the lurch. The staff were apologetic when we arrived the next day and discounted us the night we did not stay, but otherwise offered no other compensation.

The other downside is the shared bathroom. Whilst I have no issues sharing a bathroom with other guests at this room rate, the bathroom in question was a walk across a hallway and 3 doors. This was further than I was expecting and is inconvenient at night time.