The Social Hub Berlin Alexanderplatz in Berlin

The place has potential (modern cool vibe, good location, friendly staff), but the most basic services you would expect from a hotel were not there.
I staid for 5 days in December, when the temperatures outside were in the negative, and for my whole stay the water in the shower was barely lukewarm. Every time I complained I got different excuses (it's an issue in the whole building, we are working on it, it's the same in the whole neighbourhood...) but then I discovered that my colleague staying in the same hotel did have hot water in her room. After several complains I was offered a free breakfast, but that does not compensate for not being able to take a nice hot shower when it's freezing outside. Additionally, the fire alarm went off one day at midnight, which according to other reviews is something that happens quite regularly in this hotel. So until the hotel works on these most basic services, all its coolness is completely useless and it's really not worth the price. Better stay in a less cool hotel where you will be able to take a hot shower and sleep through the night without having to evacuate and stay in the cold for half an hour in the middle of your sleep. 100% NOT recommended.