Ootel.Com in Berlin
✅ Staff at the reception described as nice and forthcoming, trying to resolve guest issues ✅ Rooms, especially some separate rooms, were reported clean and more comfortable than some London hotels ✅ Free parking is available on streets near the hotel, and there is paid parking directly in front for short stays ✅ Breakfast buffet offered as compensation for guest complaints, though some skipped it due to cleanliness concerns ✅ Good public transport connection via tram M8 to Berlin Central Station ❌ Many guests reported poor cleanliness, including dirty rooms and bathrooms, unwashed linens, and bad odors ❌ The hotel’s location is described as remote and inconvenient, with some feeling unsafe at night ❌ Several reviews mention a broken or non-functional elevator in a multi-floor building ❌ Rooms often noted to be noisy due to traffic and thin walls; some furniture reported broken or in poor condition ❌ Complaints about surprising extra charges at checkout and unclear policies regarding parking and heating
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Description
Ootel.Com is a two-star hotel in Berlin, built in 1978, that offers a variety of room types including dorm beds, standard single and double rooms, quadruple, sextuple, and family rooms. The hotel provides basic amenities such as free parking, WiFi (mainly in the lobby), a restaurant, bar, and 24-hour front desk service. Guests can also find an ATM onsite, luggage storage, and car hire options. The building has a lift, although some reviews note it may not always be functional. The hotel’s interior reflects an older style with some guests describing it as reminiscent of Soviet-era architecture. Accommodation cleanliness and room conditions have received mixed feedback, with some praising the staff’s helpfulness and others pointing out issues with hygiene and maintenance. Pets are not allowed, and the hotel accepts major credit cards. Breakfast is served buffet style on weekdays and weekends, with additional fees payable at the property.
Location
Ootel.Com is located in the Marzahn-Hellersdorf district of Berlin at Allee der Kosmonauten 32. The hotel is approximately 17 kilometers from Berlin Schoenefeld Airport (SXF). It sits in a relatively remote area about 30 minutes by public transport from Berlin’s city center. The nearest tram line (M8) connects guests to Berlin Central Station, though transfers are required to reach major tourist attractions. Nearby dining options include the well-reviewed Restaurant Feldküche Burkhard Karow just 101 meters away and a McDonald's restaurant 221 meters from the hotel. The nearest beach, Flussbad Gartenstraße, is nearly 10 kilometers away, so beach access is not immediate.
Tips
- Expect that the elevator might be out of order, so prepare for stairs if you have heavy luggage.
- The hotel is located in a remote area requiring about 30 minutes on public transport to reach central Berlin, so plan your travel accordingly.
- While breakfast is served buffet-style, some guests have reported cleanliness issues, so you might consider alternative nearby restaurants such as the highly rated Feldküche Burkhard Karow.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Sat - Sun] 07:00-11:00 Open
[Mon - Fri] 07:00-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, JSB, DinersClub, UnionPay
- Check in time: 15:00. Check out time: 01:00-11:00.
Services and facilities
- ATM
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Ticket assistance
- Express check-in/check-out
- Garden
- Electric car charging
- Family room
- Safe-deposit box
- Luggage storage
- Bar
- Breakfast
- Restaurant
- Vending machine
- Wi-Fi in the hotel
- Car rental
- German
- Russian
- English
- French
- Turkish
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Parking
- Parking nearby
- First Aid Kit
- Pets Not Allowed
Video: Ootel.com, Berlin, Germany
Map
Reviews
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Cafe and Restaurants near hotel
Frequently asked questions about Ootel.Com
Are pets allowed at Ootel.Com?
Pets are not allowed at Ootel.Com according to the hotel policies.
What types of rooms does Ootel.Com offer?
The hotel offers Bed in Dorm (male dorm), Standard room, Standard Quadruple room, Standard Sextuple room, Standard Double room, and Family room.
Is breakfast included in the room price?
Breakfast is served as a buffet from 07:00 to 10:00 on weekdays and 07:00 to 11:00 on weekends. It is not included in the room price and must be paid separately at the property.
How accessible is the hotel via public transportation?
The hotel is about 30 minutes from Berlin city center by public transport. The M8 tram line directly connects to Berlin Central Station, though transfers are needed to reach main tourist spots.
Is there an elevator in the hotel?
There is a lift in the hotel building, but multiple guest reviews mention that it is often not functional.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 87 USD The best time to book is June 28, with rates starting from 87 USD