Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Don’t know why they gave me a room for wheelchair user which I obviously am not and therefore the facilities are not ergonomic for me at all. Hotel staff called me after 10pm on my first night to ask me to go downstairs to sign a document is bizarre as it was already my bedtime. The hair dryer in the bathroom is completely useless. Breakfast has limited selection and the same food is served every morning
Everything was great. The reception was very welcoming and helpful. The room was spacious and the bathroom had all the amenities.
It's very close to S Bahn (Anhalter). Quiet and neat neighborhood. Very comfy guest room.
Lovely hotel. Everything about it was spot on. The bedroom was lovely and good to see fully w/c accessible if needed.
Bed was so comfortable. Facilities were fabulous .
Would definitely stay again and recommend. Excellent value
breakfast is good, good location, room is clean and staff are nice and helpful.
excellent location,hotel rooms are great and very spacious, love the bath,shower and toulet are all separated butnin 1 room.. . so close to the metro and lidl and everything.. so clean and lovely! would come back again!
Spa facilities: Massage, Sauna, Spa and wellness centre
A fantastic hotel! I would definitely stay there again and highly recommend it! I traveled alone and was allowed early access to my beautiful room, and the stay was simply wonderful! The breakfast is also worth it, and all the staff in the restaurant, the service, at reception, and in the Atlantic Bar were exceptionally friendly.
A very elegant hotel situated at a convenient and picturesque area.. Service was excellent and there was a wide varieties of breakfast choices.
A very elegant hotel situated at a convenient and picturesque area.. Service was excellent and there was a wide varieties of breakfast choices.
A hotel of great charm and elegance, located in a refined neighborhood. The room was spacious and equipped with every comfort, making the stay particularly enjoyable. The inner garden and the bar are truly spectacular, perfect places to relax in a refined atmosphere. Breakfast was exceptional, with a wide and high-quality selection, and the service was impeccable, always attentive and guest-oriented...
Nice hotel in city center. Good breakfast. High floor. Parking is good
The location is super convenient, 5-10 minutes walk to shopping street, Rathaus, Museum, etc., next to the hotel is alster, you can enjoy the view. Not bad, good!
Great hotel, large clean rooms and close to shops and resturants. Ideal if your visiting Essen University Hospital
Beautiful location, very functional for congress or other business meetings. The rooms are huge and clean. The breakfast has a wide range of options. Even for lunch and dinner there were vegan options, although the steak was delicious. Near the hotel there is an incredible park with wildlife and hiking areas.
The Atlantic Hotel in Essen is a clean and well-maintained property with a great breakfast selection and a stylish bar area. The staff were friendly and helpful throughout our stay. However, a major downside was the parking situation. Unfortunately, parking cannot be reserved in advance, and upon arrival, we were told the on-site car park was full. This meant we had to park about 20 minutes walk away...
Only 2 minutes walk to Messe Essen. We stayed for one night only, probably priciest hotel in the area. Everything looks nice and clean and staff if really helpfull. We had a room o the 2nd flor, almost direcly above the entrance to the hotel. Bad placement as below our window people stopd smoling and talking and sounded like they were in our room. We could also hear if some one was walking in the...
The location is excellent. The room is large and well-equipped. The only drawback is that the sound insulation is not very good. I was woken up by the sound of the door closing next door in the morning and the floor felt a little shaken.
Cleanliness and close proximity to the motorway network,
Staff were very helpful
Staff was friendly and responsive. Room was nice, and location is great, close to local public transportation and the airport.
The rooms were spotless and very comfortable, and the location made getting around incredibly easy. Public transportation was close by, so we could reach the city center and main attractions without any hassle. The staff were friendly and helpful, and everything felt well-organized and calm. Overall, a great stayexcellent value for money, and I’d happily choose this hotel again.
Good stay.
Though the staff (a woman) at the reception told me to “take a step back” when i approached the counter to check-out and i was a little bit in a hurry because i was late to leave to the airport and the uber taxi was waiting outside. I didnt expect her to talk to me this way.
Few moments later, another lady helped me to check out, i think she was the manager and it went very smoothly.
Well located for events.
Prices at the bar are outrageously high. €12 for a 0.2l glass of Aperol/Lillet with lots of ice.
Reception staff are super friendly.
The hotel's location is very convenient, close to the train station. The facilities are complete, and the staff are very friendly and welcoming.
Nice room, good hotel facilities and good service!
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Spa was amazing didn’t like they the pool was connected to the gym and open to general public that uses gym but staff and everyone else were nice. Will stay again
I don’t think it’s appropriate to list you have Fitness facilities on site when it is actually a private gym that can be overwhelming busy with their own members, smells of sweat and have to hustle to find a machine to use ?! If that is the experience you offer for 5 stars standards the hotel claims and the price range, something is fundamentally wrong with hospitality concepts in Germany. And just...
This hotel is located in the heart of Frankfurt, within walking distance to almost all major attractions. The rooms are very spacious and well-equipped. I'd definitely choose this place again on my next visit to Frankfurt.
Super lovely hotel room and great location to access the city
Super lovely hotel room and great location to access the city
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Solid hote for business travelers.
The stay was excellent with really professional staff, very eager to help. Will be very pleased to come back.
Hotel with particular modern architecture with all you need
Wonderful place to stay. The room was clean and staff super friendly. Best of all the breakfast!! Great selection and made to order things.
If you have time, don’t miss the pool 🏊♀️ Amazing view over the Rhine river
Great location, decent prices.
Underground carpark. Breakfast is OK. Fitness room is tiny and 1/3 lifts was out of order the whole week I was there.
A room with a terrace only makes sense if you plan to sunbathe — there’s just one lounge chair. Smoking is not allowed, and to enjoy the view, you have to stand at the edge — once you sit, the view disappears. If the view is important to you, it’s better to choose a river-facing room. Just note that on sunny days, the windows get very hot and tend to fog up.
During our check-in, the front desk staff...
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Great high end hotel, friendly English speaking staff, good breakfast, good jazz bar at hotel, many good restaurants near hotel
One of the best hotel in Germany. Top location close to x-mass market. Perfect breakfast. Caring for dogs. Excellent comfortable beds. The highest level of service sales and contact with guests. Another nice stay.
I liked the rooms at the hotel - newly refurbished, roomy with high ceilings - and service was good overall. But, it seems they only have 1 hotel restaurant for dinner. My mistake for not booking on a busy year end season Friday night, but I was surprised when the manager at Kastenmeiers told me that they were fully booked and that they were NOT a hotel restaurant when I told him I was a hotel guest...
Excellent staff and quite helpful. Unfortunately we were told at checkin that we had a very quiet room (Junior Suite on floor 2 with Courtyard view). It was very noisy and there seemed to be celebrations in the courtyard even up until midnight each evening. Last night we had the windows open for airflow and could smell cigerette smoke from the people in the courtyard below our room. The Daily breakfast...
Beautiful hotel in the best area of Dresden. Walk out the door to see fantastic architecture. Comfortable and quiet. We loved our stay.
We had an amazing in time in this hotel. First of all, the service was top notch, quick and easy check-in, friendly stuff, they made our room every few hours and a small fix that was needed in our room was dealt immediately. Plus they were comfortable with English!
The spa was super nice, great pool and saunas, infra red room, fruit water and tea and come environment in general. Would appreciate a...
Good location ,Good Room , But there is a loud noise at night. Because the walls of the room are not soundproof, it can be heard from the next room.
Before checking out, I stopped by the bar and received exceptional service from Alvselino the bartender. His positive attitude and attention to detail made my morning feel relaxed and appreciated. A wonderful final touch to my stay.
The breakfast at the hotel was very good, with a nice variety of tasty options. The staff were excellent — especially the very friendly man named Anselmo, who made us feel truly welcome. The atmosphere was also very child-friendly, which made breakfast relaxed and enjoyable for the whole family. Overall, a great start to the day.
A great place! I am a comedian that performs there regularly. It is such a nice venue to perform, and a great hotel. The staff is always so friendly, helpful, and accommodating.
Thank you to Greta, Natalia, and the entire staff and crew, for their hospitality and professionalism.
Plus, I love the name.
Thank you,
Austin Francis
Location was a little farther than anticipated. It is central but it's a bit of a walk to the train station and nearest metro, especially if you have luggage. Like others said, it is right next to the red light district so definitely avoid walking in that direction at night time. Otherwise the rooms are clean and spacious. There is a kettle in your room which I didn't realise would be such a luxury...
Room smelled like someone had smoked inside before my stay. The shower drain was clogged. Rest ok.
Frankfurt am Main, Georg-Baumgarten-Strasse 1, 60549 Frankfurt, Germaniya 🧭 Map
Spa facilities: Sauna, Spa and wellness centre
I stayed in a smart room for my business trip, and the cleanliness was very satisfying. The bedding was clean and tidy, exceeding my expectations. The smart devices in the room were easy and intuitive to operate, creating a good environment for business work. The surroundings were relatively quiet, perfect for resting after traveling. The service attitude was excellent, and the front desk was responsive...
Great location from Airport, 5 minutes in taxi from Airport. But you need to pay Deposit when you check in.
Everything was prefect, just when you arrive by car for a car left room, do out hesitate to park your car in the minute parking in the front of the hotel gate to make your check in, don’t park your car in the parking behind the hotel, once you cross the barrier, you have to pay 3,9€
Great location, value for money and very functional room!
Booked the same property twice!
It was excellent. Location is close to airport. Restaurants nearby. All wonderful.
Overall basic amenities. It's nice to provide this EV mini car with cost. It's convenient.
Spa facilities: SPA, Sauna, Spa and wellness centre
Very accessible from the station with McDonald and grocery store at ZOB. Tram station right next to the hotel. The breakfast place is very spacious, with plenty choices. The room itself is also quite spacious compared to other hotels with similar prices.
The service was excellent, and the room was soundproof, very comfortable, beautiful, and spacious. It was also very clean. The breakfast offered a great variety. It's just a short walk to a station where you can catch a train to the airport and the city center, making transportation very convenient. It's also not far from the main train station. Plus, there's a beer garden nearby where you can enjoy...
The hotel is great. The lobby is very clean, and the front desk staff speak English and are very patient. They even specifically noted our request for twin beds. The lady at the front desk also helped us with our transportation questions. The room is spacious, and the breakfast offers a good variety.
Stayed there for the New Year’s Eve and a few days before that. It was clean and tidy, rooms a bit dated but could live with it. Near to train station but needed to walk up the slope a bit. Lift not working at the station for 2 days out of the 4 days when wewere in Munich.
Excellent hotel! It's conveniently located near the train station, perfect for inter-city travel. The city center is a pleasant 2km walk away. The hotel itself is very nice!
Excellent hotel! It's conveniently located near the train station, perfect for inter-city travel. The city center is a pleasant 2km walk away. The hotel itself is very nice!
Just one stop away from the main train station, this Mercure is a bit older compared to others. It's decent, nothing outstanding but no major flaws either. The soundproofing in the rooms isn't great; it can be a bit noisy.
the staff were so friendly and amazing!
Love this hotel, good location, walking distance to main train station and to the city.
Great location. Asked for more hangers and the officers helped. Asked to change room after day 1 due to noisy street and the staff helped to changed to a quieter facing room. Appreciate the help a lot. Will be great if rooms have fridge. Will be great if 2 bottles of water can be provided instead of 1 as 2 of us stayed in the room. Excellent all round.
Busy hotel .. everything nearby
Supermarket , attractive point , transportation all in walking distance. But there is only one bottle of sparkling water for one stay. Breakfast expensive. Overall value for money.
Was ok just room a bit small but location very good
Munchen, Schwanthaler Str. 37, 80336 Myunhen, Germaniya 🧭 Map
Spa facilities: SPA
One road away from Munich central train station (hbf).
Walkable distance to old town and also can go by tram. Nice breakfast. Definitely recommended.
Just a five-minute walk from the train station, which is super convenient if you're catching a train. There are also plenty of cafes nearby for breakfast, so you don't really need to opt for the hotel's breakfast. Plus, they give you two free bottles of mineral water when you check in.
7mons walk from Munich Hbf. Good breakfast, good gym facilities. Will stay again in future.
The front desk staff were quite unwelcoming. At one point, it felt like I was being ignored, as they seemed to avoid acknowledging me when I approached.
There was also an issue with a missing extra bed in the room upon arrival. However, I appreciate that this was resolved quickly once I brought it to their attention.
Another concern was with housekeeping. They entered the room at around 9:00 AM while...
Yeah it was great, cool service and great amenities, located in the city center.
Great hotel breakfast options! The lobby staff were also very polite and efficient.
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Great value for money! Excellent location and good service too!
Very expensive car parking fee, but really good breakfast, infrastructures are quite old.
Food was good. Service was good . Location was also excellent.
The room was very clean and the facilities were quite new. The hotel's location is excellent, with very convenient transportation. The hotel's breakfast buffet was plentiful, and the dinner had a unique charm.
Great location right by the train station, offering good value for money. It's a bit older, but still clean and hygienic, so no issues there. Perfect for business travelers. I even saw Lufthansa crew staying here.
Great hotel near Messe and Airport. Gym was decent, pool and sauna area is nice too.
Spa facilities: Massage, Sauna, Spa and wellness centre
air conditionair did not work on lowest speed, had to leave ant second which is noisy and odes not really cool. Ok because outside was cold. Room is big enough, but needs renovation.
Breakfast simple but i liked it. Close to U and old town walkable.
Great locations, very convenient for transportation. Clean and elegant amenities, friendly staff,
Friendly staff, big and comfortable bed, cool little extras, minibar, cozy lounge, luxury breakfast with many vegan 💚 options, quite rooms. Great price-quality ratio!! Totally recommend 🩷
Quite far from the station? but it was expected. room was very good and they even accepted my parcel! Best hotel during christmas market season affordable
Quite far from the station? but it was expected. room was very good and they even accepted my parcel! Best hotel during christmas market season affordable
Great hotel! Near to main train station. Super comfy room. Buffet breakfast fantastic. Would stay again if around the place. Friendly reception,free welcome drink - changed daily. Free candies. Beautiful decorations. Games available. Free drinks if decline room cleaning for the day! We had free wine n beers for two nights
Spa facilities: Solarium, Massage, Sauna, Spa and wellness centre
Friendly staff, delicious breakfast. Good value for the money.
A great place to stay if you use a Zimmer frame or are accompanying grandparents. Some really capable and attentive staff, others let the side down. The 24 hour reception is great. Parking and drinks are expensive and no fridges in rooms. Lots to see in the surrounding area (but a car is needed), a quiet environment but the immediate area lacks character. Limited information (and understanding...
Nice hotel but old rooms.
Ok but needs some renovations in the room. Bed was not too comfortable and also pillow too soft.
Hotel room clean and big. Breakfast with many options and friendly staff. The spa section a bit small for the size of the hotel. Well located next to the Limes Therme.
We had a big room and a lot of fun in the swimming pool
Awesome hotel!!place to relax , good food and friendly staff!!highly recomended!!
Spa facilities: Massage, Sauna, Spa and wellness centre
Not really rememberable, can really comment on this hotel as it is quite average. Not bad, just not something really great. Which is quite decent for a hotel if you don’t have anything to complain
Great NH hotel. Fantastic location, perfect view and an excellent wellness spa/sauna area. Car parking was extremely convenient. Cocktails at the bar were lovely. We skipped breakfast here, but the bakery right out the front door was perfect for a quick bite.
Thanks for welcome sweets inthe room. My view is a very very beautiful Altmarkt Christmas Market below my room window. P3rf3ct location
I booked the christmas market view room which was perfect. NH chain is always good!
WOW! Lovely hotel. We love this chain and find it is always beautifully appointed, clean, professionally staffed and rooms comfortable. We stayed here for Christmas and our room overlooked the Christmas market and had a lovely table and chairs next to a huge window. Everything about our stay was perfect and we can’t recommend this place highly enough. Special thanks to Jule at the front desk who...
While the view was certainly pleasant, our overall service experience during the 2-night stay was mixed. Upon arrival, there was a difference in understanding between the hotel and ourselves regarding the reserved room, which led to some initial inconvenience. Early communication with staff felt somewhat unclear and inconsistent. However, a later manager addressed the situation professionally and efficiently...
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
The facilities in the hotel is old but clean. Breakfast is nice.
The facilities in the hotel is old but clean. Breakfast is nice.
This hotel exudes classic elegance, perfectly complementing the atmosphere of Heidelberg. With a stunning riverside view, it offers a fantastic overlook of the Neckar River. Highly recommended!
I think it is only suited to the person who is on a business trip
I think it is only suited to the person who is on a business trip
Perfect, very central, only minus Point is the parking price
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Facilities: The facilities are complete, but disposable toiletries are not provided.
Hygiene: The hygiene is good, very clean.
Environment: The environment is okay, the room is very large and spacious.
Service: I only experienced the check-in and luggage storage services.
Warning ⚠️ It's a terrible experience to stay this hotel. My wallet got stolen in the room on the 2nd day of my stay. The receptionist did not help much because they said only the manager has the access to the cctv footage but their manager is not working on Saturday and Sunday. Please think twice if you want to stay in this hotel.
The location is very good. Room is good size , clean and standard to expect.
Little hi hiccup at check but got an upgrade so no matter! Service was great, breakfast choices excellent, location next to main station, and a few steps into the old city, would recommend staying here!!!
Very friendly staff clean hotel and clean toilets the sheets and bed we’re especially comfy can definitely recommend. Breakfast was also good.
I felt that all the staff were so kind and considerate. The facilities and cleaning conditions were so good that I want to go back to the hotel.
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
Very central location, close to Gendarmenmarkt. Stylish decor and very attentive service. We missed a bidet in the bathroom though.
The hotel is perfect and good looking from outside and inside, the food was great,the rooms were clean,we had such amazing experince defnitly we gonna get back once again.
The breakfast was excellent. However, when I requested water from the front desk, I was told to buy it from a market. Our double room only had one bottle of water, and when I inquired, the lady at the front desk informed me I would have to purchase it elsewhere or pay for it at their bar. The hotel itself was clean, but bafflingly, for a 5-star establishment, there was no toothbrush or toothpaste in...
The hotel is nothing special, but the location is very convenient.
I stayed at the hotel many times. Always a great experience
Clean and great location. Shame that the staff are rude and blunt
Spa facilities: SPA, Massage, Sauna, Spa and wellness centre
First of all, during check-in, they couldn’t find my reservation and seemed quite confused, which caused a significant delay. Right in front of the main entrance, guests were constantly gathered smoking, so every time I went in and out, the smell of cigarettes was very unpleasant. None of the staff properly guided them to a designated smoking area.
The breakfast (€18) was very poor, consisting of cheap...
I was put in this hotel by Lufthansa due to an over booked flight. The rooms are spacious and clean. The bathroom was spotless with fresh linen all around. The rooms don't have a smart tv, so you're stuck with the channels that they have. The breakfast was really good, it is not limited to the usual cold cuts that you generally get in German hotels, but also had hot foods starting from pancakes to...
Just had a 9 night stay at this hotel. I liked the breakfast and the breakfast staff. There’s also a fridge in the room and ample storage. But unless you like having no internet and a noisy, hot room just don’t do it. The “soap” in the shower is terrible. Pool was closed. The restaurant was closed during dinner for 100% of my stay. But there’s a bar with food. On my last night I went down to the bar...
Very nice staff. We were allowed to check in very early. No charge if you are a member of Best Western which is free. That was awesome after flying all night. The hotel was a little tough to find but that’s only because we were unfamiliar with the area. The hotel is very quiet and clean rooms. Bed was comfy and I love my own blanket. Parking was very easy and plenty of space. The pool looked amazing...
Convenience and good breakfast. Walking distance to Train Station
Overall good, but no Internet Access during my two night stay that was disappointed.