Baia Serena in Vico Equense

Avoid this place like the plague, the advertising and pictures on the place makes it sound fine, the reality is completely different, the paths on the site are very steep and totally unsuitable for anyone with mobility issues or have small kids, the steps to some of the chalets are frankly in poor condition and dangerous, the proposed view from the chalets are mostly obscured by foliage, the chalets themselves are small, the beds fit in the bedroom but nothing else, the a/c is an extra expense, there wasn’t even anywhere to sit in the chalets apart from the bed, no TV and only Wi-Fi in the common areas, although just heard about that as we did not stay. In the bathroom the shower was very small and the shower head hanging down as there was nowhere to hung it from. The restaurant on site, which was one of the main reasons we picked this place, we were told on arrival closed on the 15th. September a week before we arrived, nothing on any website informed us of this. The only comment the manger made on this was that there were a pub and two restaurants nearby, the pub was about a 10 minute walk from the main gate but you’d have to walk up the steep paths to actually get to the main gate first, out of the two restaurants which were around a kilometer away up a steep and twisting road that was poorly lit only one was open during the week. We found this information out at the place we booked into to avoid having to stay at the baia Serena. The place is very isolated, where most places would have some means of transportation, to get anywhere from here is public bus, do not believe the hype that Baia Serena is less than a kilometer away from the town, and as the crow flys it is, however by road it is nearer 4 Km away. All in all it spoilt the holiday in a beautiful part of Italy, if it could be seen through the trees and bushes

I'd avoid this place in the future
This was the only disappointing stay during our two week trip through Italy. The location is not great if you're interested in traveling to Sorrento and the sights around it. You take a bus that runs almost every hour unless it doesn't, to a train, both were always delayed and really limiting for how much time we could spend exploring the sights. It's only 2.5km from Sorrento, but don't be tricked, those 2.5km are a big deal! It's on cliff, with a really dangerous road you have to pass to get anywhere, including the bus stop, and there's no access to grocery stores anywhere near the place. The owners were also really rude, I wanted to book a boat tour and they straight up told me they wouldn't help me because they thought it was a waste of money. I asked several times and said I knew it would cost money and they just told me no. They also charged a lot for a breakfast which was a pastry, and coffee. The coffee was also not free and no refills!!! They also didn't serve tap water with food, so all water was for a fee. We asked one morning if we could just have coffee (we didn't like the pastries), and the owner said no, you must have all breakfast or nothing. It was incredibly disappointing for the price they charge. The rooms are super bare and aren't worth the money, the bathroom smelled of mold. I would not recommend at all, spend your hard earned money somewhere where they treat you as a guest and not an annoyance.