4 star hotels in Naples

Hotel is clean but simple. Location not very central

The hotel's parking is convenient and free, making it perfect for those driving. The small garden at the entrance is lovely. The room was a bit small, and two large suitcases were a bit cramped, but the bathroom was quite spacious. There are several good restaurants across from the hotel, and many Chinese shops nearby, suggesting a Chinese community. It's a 15-minute drive to the city center and a...

Free parking, far from public transportation, no restaurants nearby and quieter, less safe at night. The bathroom door is closed but it can't stop the water

We stayed there 2 days. The lady reception was very helpful but the male wasn’t.

The hotel is a little far from Naples Airport, so it's best to take a taxi. There are many Chinese companies, shops, and restaurants around. The hotel service is good and the rooms are clean. If you are transiting in Naples or arriving late on an international flight, this is an ideal place to rest.

In the Chinese area, you will hear the sound of firecrackers in the distance at night, which makes you feel like you are in China. It's a pity that the restaurants close early.

Water was provided only for the first night which is penny / euro pinching. We were staying for 9 nights and when I queried this I was told you can buy it from your mini-bar or the bar. Both expensive options, when if you had booked for individual nights it was standard. You do not get a reduced rate for multiple nights so why a reduced service ? The air conditioning did not seem to be able to be controlled...

The hotel is in an ideal location close to the harbour and beach. Lots of shops and dining options in the area within walking distance. The staff were very friendly and helpful. Breakfast was very nice and the room was clean and comfortable.

The hotel is located in the ZTL area, within walking distance of many great restaurants. The two of us girls felt very safe; it's also within easy walking distance of the beach and various attractions. Parking is in an indoor parking lot a 5-minute walk away for €35/24 hours. The receptionist was very welcoming and even used a map to mark many excellent restaurants for us.

Excellent hotel… proper in great condition … looks like bathroom, system, furniture etc recently renovated….

Convenient location, very helpful staff~ note that ********** states they have Airport Transfer- they Do Not.

We stayed one short night, the area was safe to walk around with lots of shopping and restaurants and bars that open late. The hotel is in a great location but is on the older side and like 3 star rating quality. Service was good and friendly.

great room very spacious, nice bathroom, water pressure good, great breakfast buffet lot's of choices, staff friendly, transit front of hotel easy to go central Naples.

The front desk service is very good. There is a large parking lot and it is very convenient nearby.

The service was good enough , the problem was the location, very far from the good restaurants. I slept well and the room was comfortable.

Relaxing stay with large and clean room, elegant and romantic common areas, beautiful garden with lots of green, free WiFi everywhere, very good the breakfast ( so good the Mario's coffee).. Excellent location very quiet and easy to go the city center, the super welcoming staff!!! After two days I felt like at home.. Thanks for everything, thanks for all the best suggestions. I hope to see you again...

This hotel is recommended by a friend in Naples. It is a bit far from the city center, but the No. 169 bus at the door goes directly to the city center. I can't praise the hotel's breakfast and facilities, but I can only say that they are just okay.

This was a very charming, romantic atmosphere. Secure parking. The staff were helpful and friendly. An extremely clean hotel. It's not new, more nostalgic. The breakfast was good, not great, but had some very delicious croissant varieties clearly labeled. There were meats, eggs, fruits, and other options. Juices, teas, coffees to choose from. The stay was inexpensive.

The hotel was generally OK. The location wasn't particularly appealing, but it was well-served by public transportation. Breakfast was good, but lacked a variety of fruits and vegetables.

Everything about the hotel was wonderful. Check-in was super fast. The staff was very friendly. The breakfast terrace was wonderful. Breakfast was also excellent. It's very close to Naples Centrale station, about a 7-minute walk with a suitcase. It's very convenient for exploring Naples from here. The hills of Naples are wonderful, both for the people and the sights. The area around the station is...

Located in a row behind Naples Central Station, it's relatively quiet and convenient for getting around. The hotel lobby is clean, the room isn't large, but the bathroom is clean and tidy. It's more than adequate for a solo trip and is quite standard.

It was close to the central station and I had a very comfortable stay in Naples. Thank you very much.

Stayed 2 nights, working staff not friendly except the female receptionist.

The room was pretty good, but the first floor is being renovated. The environment is very poor. You should be reminded before booking. There is no place to rest after checking out. So if there is another choice, I may make other plans.

Beautiful hotel, clean and comfortable room. Nicely decorated indoor with antiques everywhere. Front desk staffs were especially thoughtful and polite. Transportation was not as convenient as those located beneath the hill but the view made it wrothy for the walk. May take cable car instead if in rush. Breakfast included variety of food, taste was okay.

It was worth the extra money for the view room. The room was comfortably large and clean. I would stay there again.

The most beautiful hotel in all of Naples and you'll love every second. The view is impossible to beat and we spent every second taking photos of the awesome view.

Hotel was in a convenient location with amazing views from the terrace and roof top. Easy access to parts of the city by funiculars that were close by. Downside was that roof top was off limits to guests for two of the three days staying at the hotel. We booked here because of the pool and outdoor terraces and common areas and we could not use these areas because of outside events booked by the hotel...

Some of the lower scores are down to this is an old converted building. However the room had a damp smell and the fittings were not of great standard. Napoli is a busy city and has its own identity so don’t be surprised by the graffiti, busy noises narrow streets. The staff were excellent btw. There is parking available, but be aware driving around the city with its steep and narrow streets provide...

The hotel was beautiful. The history is amazing. The food is not good. We ate there twice. It was very expensive and was not very good. The “burger” was loaded with cheese. I like cheese, but it had a ridiculous amount. We had dinner and it was pretentious.

Close to exhibition centre. But dirty and loud

While I did not have a mainly negative experience, I found there to be a couple of issues that impacted on my stay. The facilities from what I experienced would make the hotel more of a 3 star than 4, I found the interior to be a little tired. The lack of immediate easy public transport meant several long walks to the train station which is 30 min walk away including twice with luggage which was not...

This hotel was decent in the sense the room was nice had basic amenities and friendly staff. However the location is awful to experience Naples and our room stank of pickles, along with the green decor we called it the “pickle room”. The area is extremely run down and a long walk to the station. We had to get the bedsheet changed because it was dirty. I would recommend avoiding unless you particularly...

The hotel is very nice, but they said have a swimming pool and i can see in the picture  of the pool in website and the hotel don’t have. I was very disappointed

It was okay but I would not recommend it for a Honeymoon. The staff is friendly but everything is a bit old and outdated. The breakfast room is not very pretty- no daylight. But the coffee is okay.

Very nice hotel and comfortable and polite owners and helpful

This is a wonderfully managed very charming hotel in the hyperkinetic heart of Naples. Situated in a renovated Situated in a renovated, restored palace, the hotel has a lot of charm, as its name suggests. A very tasty, wonderful breakfast each morning. Luigi at the front desk is a gem.

Room was pretty basic but clean. Heating always came on when you left the room which meant the door to the balcony had to be opened to cool the room down and as you can imagine in Napoli the smoke and exhaust pervaded the room all night. The breakfast room and spread is very good so no complaints there. If you're driving access can take some getting used to but once you know where to park it's pretty...

It was situated perfectly and was lovely to stay in with a great spacious room and good breakfast

Excellent service, friendly, efficient. The breakfast menu and hall highlight. Overall, the hotel was of a high standard. The area around the hotel needs to be improved, it looks unkept and dirty. No issues with the hotel, very good standard.

The hotel is beautiful and the breakfast was outstanding, with lots of choices for all tastes in a beautiful room.

Did not like the location. Didn’t feel safe to go out alone

The breakfast was great, with lots of delicious pastries. The location is also very convenient, near the train station and plenty of attractions.

Very friendly and welcoming service, rooms are tidy and cosy for our stay, close to the station

The room was clean, comfortable, and beautifully decorated, with modern amenities and a very comfortable bed that ensured a restful night’s sleep. I especially appreciated the attention to detail – the thoughtful touches like fresh water, neatly arranged toiletries, and the pleasant room fragrance made me feel truly welcomed.

We stayed at Palazzo Firenze as a family of six adults and one infant. While there were some lovely aspects — the staff were friendly and gave us great recommendations for food and sightseeing, the rooms were clean, breakfast was fantastic, and the pool area had a great vibe — our overall experience was overshadowed by a deeply disturbing incident. While taking the elevator, which was full at the...

Overall very satisfactory. The location is a bit sketchy (not many native Italians, if you know what I mean) especially in the evening hours, so I’ve had to deduct a star for that, but they do their very best to keep the hotel secure and it’s not as bad as it initially seems upon arrival. There are more wholesome streets within walking distance. There’s a cafe two short blocks down the road and a great...

Nice little hotel. Breakfast is ok though a bit monotonous for a longer stay. The pool is nice for few hours of rest between days of sightseeing. The location is a bit dangerous. A lot of immigrants from Africa. On the street near the hotel someone stole things from my backpack while I was walking back to the hotel.

The room was kept clean every day, and towels were changed. When I ran out of toilet paper, I called the front desk and they brought some right away. The front desk staff were always friendly. The breakfast was so plentiful that I wondered if there was an extra charge. Half of the breakfast was sweet, the other half was hot*, with ham, cheese, vegetables, and bread for sandwiches. There was fruit juice...

Very close to train station, good location for a short stay, breakfast is soso

Highly recommended. The hotel is located right behind the central train station. The front desk staff was outstanding and helpful with both travel advice and restaurant recommendations as well as customer service. The room was spacious, clean and well-equipped. Breakfast was included as well. Bathroom was extra spacious. There is a deli adjacent to the entrance along with car rentals. You won't go...

Place was clean, officer at the desk during the night was really helpful and nice (wouldn’t say the same thing about the ladies who were at the desk in the morning, they were quite angry for no reason). There was a nearby restaurant which had really tasty pizzas. Was scared because it was close to the train station but neighborhood looked safe.

Overall good stay. Good location, staff was okay too. Room was big and spacious but bathroom was bit dodgy. Not sure why we were given the accessible room. None of us handicapped or in wheelchair. Otherwise good stay. Breakfast was really good. Location is great and most things are within walking distance except the port. There are few dodgy looking people in surroundings but hotel is safe place. I...

Good hotel, near train station and metro

Hotel itself is great. Clean rooms, great breakfast, and friendly staff. Elevator was having a few issues. Location was close to the train station but a good walk to most touristy things. Streets are a little dark at night so be aware of surroundings but likely not a concern in busy season.

The hotel was perfectly situated for the train to Herculaneum and Pompeii but also near the metro and within walking distance of everything in the historic centre. Despite that, it was very quiet too!

I was treated with so much kindness as I was welcome very early before my checking and Enzo at the front desk accommodate me so I could get my room ready very informative a super nice gentleman as well as the rest of the hotel employees The Night Shift front desk excellent as well. The hotel is in a fantastic area nothing but positive remarks about this hotel which the employees go about and beyond...

The internet was VERY unstable and I often had to ask them to restart the router on my floor since it was disconnecting itself. To a point I simply bought more data instead, as I needed a stable internet connection for work. Try to avoid a room on the fifth floor... This is where most guests come to relax, drink, and have breakfast. They will chat in front of your room late at night (bar) or early...

Hotel is immaculately clean. All the staff were very nice and front desk super helpful. We loved Enzo at the front desk but truly all the staff was helpful and very pleasant. Walkable to train and bus. Safe but you are in a city so I wouldn't walk around by myself after 9. Good breakfast and can eat on the rooftop. Can also have a drink on the rooftop in the evening.

Great hotel. Central for the main stations for wider exploration. Easy to get out on foot to Spacca Napoli and everything else Napoli has to offer. Clean, tidy rooms with a relaxing roof terrace for unwinding. Fab, friendly and very helpful staff team as well. When I come back to explore more I know where to stay.

It was conveniently located near the highway interchange. There was a parking lot nearby, but the staff were gone from around 3:00 to 6:00, so it was inconvenient to be unable to get your car in or out. The breakfast was good, with a wide variety of options.

Receptionist are very helpful and accomodating

⭐ 2.5/5 This hotel is rated as a four-star, but unfortunately, the facilities do not match a modern four-star standard. Perhaps it was considered four-star in 1908, but not today. The location is far from both the metro station and the beach, making access quite difficult. The entrance is right next to a busy highway with only a narrow pedestrian path, which feels unsafe. The room did not have a kettle...

⭐ 2.5/5 This hotel is rated as a four-star, but unfortunately, the facilities do not match a modern four-star standard. Perhaps it was considered four-star in 1908, but not today. The location is far from both the metro station and the beach, making access quite difficult. The entrance is right next to a busy highway with only a narrow pedestrian path, which feels unsafe. The room did not have a kettle...

Not 4 star This hotel is listed as 4 star, it is not. Perhaps their Sorrento hotel is better, but the one in Naples is 2 star at best. We stayed here for one night after a 2 week vacation on the Amalfi Coast and chose it specifically because of its proximity to the Naples airport and shuttle offer, so we didn’t expect much, but it wasn’t great. Reception staff is pleasant and helpful if you ask. They...

Everything was perfect starting from the welcome at the reception, very kind staff

This was my first experience with Una hotels. It was an excellent experience!!! The people were very friendly, the room was extremely comfortable and very quiet. The rooftop restaurant and bar area was fabulous. The views were unbeatable. Thank you very much for a great experience. I will definitely use Una hotels again!!!

2.5 star, 3 at BEST. Don't expect to get much sleep here. Located right by the train station where the honking starts around 530 am and ironically that's when the hotel decides to turn off the ac to the rooms (from 05:00 - 06:00) Room is super small, not enough drawers or hanging space for 1 let alone 2 people. Bathroom is not private, it's see-through and definitely not sound proof. You can hear the...

We had a delightful stay for five nights at your outstanding hotel. Outstanding because all the staff were doing their best to provide your best experience. Reception answered and responded promptly to all questions and resolved so many issues for us, before we came and during our stay. Housekeeping was superb, as if by magic they knew when we had left for the day and came and made our room spotlessly...

Fantastic hotel with really friendly and efficient staff members. Extremely helpful answering questions about the surroundings and assisted us getting around with arranging the taxi services. Rooms were excellent, clean and had all the required amenities. Breakfast was excellent with a wide variety of options. The view and setting on the roof top restaurant was breath taking and a lovely area to relax...

Super clean hotel, the only reason I didn't give it all fives was the outside was full of homeless and shady vendors. But there were plenty of police everywhere in Naples so we walked everywhere. It is so close to train station and pickup point for many tours. Restaurant and rooftop fantastic.

the hotel was really good. The staff are really just amazing. They welcomed us really nicely and the rooftop of the hotel had nice views and the breakfast was really good. I would have liked more variety but the quality of things they had was very good. The cleaned I. The room was very good

Although it's a bit far from the subway station, it's very close to the Spanish Quarter and some attractions, all within walking distance, making it perfect for a trip with friends. The breakfast is amazing.

I stayed for three nights. The room had a small refrigerator, and two bottles of water were replenished daily. The toilet had an old-fashioned bidet. The cafe and breakfast area was on the rooftop on the sixth floor. However, of the two elevators, the one that didn't go to the rooftop always displayed the 12th floor. Are there floors I couldn't see? Also, sometimes the floor sign would say "?...

Excellent location and service.

The staff were very friendly, but the property is dated and not very clean. The breakfast was disappointing.

Decent hotel, comfortable beds. Breakfast was very limited in terms of choice and quality.

The service and the hotel overall were excellent. Highly recommended.

The only positive thing is the location near the airport. We stayed in a triple room with a view of the heating engines. The furniture needs updating. The rubber pads under the chairs had been replaced with rubberized paper. The bathroom has a tub, but it's small. I recommend it only for its location near the airport.

Room was spacious. Staff was friendly.

The hotel is ok for a 1 night stay before or after your flight. The location is very close to the airport. Our room smelt very odd, but we weren’t sure what it was. The air conditioner was also leaking down the wall. Not very clean either and not sure how it is a 4 star hotel but was ok for just the one night.

A little room for an overnight stay close to the airport- there was no window, but it did have a wonderful sky roof that could open and close and it had a blind that blocked out all the light. It’s a pity that they do not offer an airport shuttle as they are so close to the hotel. The taxi wanted to charge €15 for a 1minute ride. The walk is ok, but not great - especially if you have large luggage...

Two much noise from street , constantly Ambulance and street noise disturb your sleep. Water from shower did not drain. Building too old and smell.

5 min from the airport, excellent choice for travelers. Hotel is clean and comfortable

Great hotel in the heart of Naples. The hotel is more of a boutique hotel but is very centrally located and close to the cruise ship that we are taking out of Naples and through Italy. Staff were great and the service was impeccable. There are a lot of hotels in the area but this one stands out. I would recommend this hotel.

Rooms were comfortable and clean. Breakfast has a limited selection. Staff are incredibly helpful. Beware location is noisy because there is major building work next door with drilling from 8am weekdays.

Room decor: Normal, similar to a three-star hotel in China. Bedding and towels: Comfortable, no problems. Location: Very convenient, centrally located and very close to the subway. This is probably the only advantage; otherwise, 2000 RMB per room would be outrageous. Service: The front desk helped with hailing a taxi, but taxis in Naples are very unreliable. I waited on the street for a long time without...

Pleasant and accommodating staff. Room was decent. No complaints. Stayed here at the end of my trip and at that point, I had been in better and worse hotels. Would give 3-1/2 stars.

Great choice when in Naples. Clean room/nice updated hotel. Good breakfast although it was clear many guests did not choose to partake. Easy walk to both Spanish Quarter and to historic center. One big word of advice though not regarding the hotel. Be very careful of taxi drivers, literally every one of the ones we used tried to rip us off. I even asked the front desk how much it would cost...

Our stay at this hotel was overall sufficient for the price we paid. The room met our basic needs—clean and comfortable enough for a short stay. The staff were helpful and polite, which we really appreciated. However, the breakfast could use some improvement, as the variety was quite limited. Still, it’s a reasonable option if you’re looking for something budget-friendly.

We had a very pleasant stay at Matilde Lifestyle Hotel in Naples. The hotel has a modern and stylish design, and the overall atmosphere is welcoming and comfortable. The location is excellent and very convenient for exploring the city, with many attractions within walking distance. The staff were friendly and helpful throughout our stay, which made the experience even more enjoyable. The room was...

Very good, comfortable, nearby to tourist spot

Everything was brilliant, the location was great and the room was very clean.

The room, breakfast, and location were great. But there was no fitness room/gym as trip.com has suggested it does. Otherwise everything was satisfactory.

This hotel is truly amazing! It features a very modern design while being nestled within an older building. The room was stylish, comfortable, and chic. Its location is perfect, situated in the heart of everything—restaurants, shopping, and historical sites are all nearby. What really stood out to me were the people and the exceptional service. They went out of their way to make me feel at home and...

The hotel's location is in the center of the attractions The entrance is difficult to find and the transportation is not very convenient. It takes about 10 minutes to walk from the subway station. If you carry luggage, it will be more difficult And during holidays, there are many people on the street

Squeaky clean room, incredible Italian breakfast

Lovely hotel, would definitely recommend.

Breakfast options were ok although some of the pastries could have been fresher. Staff were efficient and some were friendly! Room was great and spotless. Shame no bar although you could order drinks.

Good option in decent location The staff at the hotel was very helpful, with baggage and helping coordinate our travels. Location was great to see some impressive churches and get a flavor for some of the best Neapolitan food. The hotel itself felt very safe, with several locked doors. Breakfast was easy with a great selection.

The Perfect Stay What a beautiful boutique hotel in the middle of Napoli attractions. Quick 10 min walk to Napoli Centrale Train Station and short 2-5 min walk to Line 1 and 2 Metro lines. Great Service. Try the spa with the Salt room, steam and sauna and hydro massage pool…so good reset after a long flight! Restaurants just steps away! Perfect stay

The hotel is situaties in the old town, close to a nice square and all kind of facilities. Only breakfast is a bit sober

We had a very pleasant stay in summer 2025. The staff was very attentive and gave us a bottle of prosecco because of my partner's birthday. The jacuzzi on the deck was enjoyable as well as the daily breakfast with yummy fruit juice. Thank you for having us.

Outstanding and helpful staff. Room was modern, clean and comfortable, including A/C. The breakfast options were especially delicious. We would definitely return to this lovely boutique hotel.

Great room. Staff was very friendly and helpful. Breakfast was fresh and delicious. Great location. Next to public transport good restaurants and a nice shopping area. Highly recommend

Staff is excellent, helpful and friendly. Hotel exterior is a bit rough and a bit difficult to find.

Lovely rooftop breakfast, excellent room, and perfect location. We particularly enjoyed the friendly staff - the hotel is fairly small, and therefore felt very personal.

Amazing! Room was spotless and very comfortable for a family. The location was extremely central so very easy to get around. We were expecting a bit more from the breakfast but everything that was offered was fresh, local and delicious. Would definitely stay here again.

Excellent staff they are all helpful and very responsive even the gentleman at the breakfast restaurant he is extremely courteous. Great service! The only thing was the fridge is not too cold and the lighting can be a little warmer than led bright light. Even the last request to get taxi was up to the expectation. Thank you Partenope Relais. I will come back to Naples I love the city everyone is...

The jacuzzi in the room was a great idea and made the stay special, but everything else was also excellent

The Partenope Hotel offers a pleasant experience overall, but I found the price of the room I stayed in to be somewhat high considering its condition. However, the view from the hotel is absolutely stunning, earning a perfect score of 100%.

I had a truly pleasant stay at this hotel during my visit to Napoli. The location is excellent—very convenient and close to everything I needed. The hotel itself is spotlessly clean, with great attention to detail in both the rooms and common areas. I especially appreciated the beautiful view, which made my mornings even more enjoyable. The staff were incredibly kind, welcoming, and helpful throughout...

The showers are outside the bathroom and the water leaks out of the door into the hallway I'm guess there is mold underneath the carpet in the hallway because of that reason.

Friendly, engaging, helpful staff Rooms wonderfully air conditioned, clean, big, long balcony

Very clean room and friendly staff. Very accommodating. It was a bit noisy on the first floor.

I cannot say enough wonderful things about this hidden gem. To begin, it is through a door in plain sight, but you can't tell which one, which makes it fun. You have to be buzzed in by the hotel that gives you an extra layer of security. The lobby is beautiful with a stunning chandelier. Our room was spacious with THREE balconies. The tub was extremely large. The room was very clean and well-appointed...

Stay was good for the most part. It's not a freestanding hotel, more like a b and b. Convenient location and the main street is safe but some of the side streets felt sketchy at night. Staff mostly good but new guy the first night knocked on our door at 11 pm bc he needed our passports again (copies didn't print the first time).

Good WiFi, friendly staff, yummy breakfast included, close to multiple modes of transportation, and comfortable beds!

It’s an unusual small hotel tucked away behind an old set of doors in central Naples. I loved it. It helps if you like pink, it’s very pink. I also loved Naples itself.

Property was very noisy, situated on a main road. Much better soundproofing needed, between room & road and between room & neighbouring rooms/corridors