The hotel - there are better places as a venue for conferences, great. Conference for 500 people was perfectly organized, with no queues and delays. Rooms are comfortable.
Very nice hotel as you would expect from Hilton. The people were friendly and the accomodations were 1st
Good location, just a short walk into town especially if you take the hidden ally behind the gate at the end of the street. The only minor issue was there was some noise during the day from renovations at the hotel
It's a minor trade off to have properly maintained accomodations
We loved hanging out in the bar/lounge area. The breakfast was excellent with plenty of options for anyone to choose. The rooms are a little on the smaller size, but with a beautiful view if you are on the ocean side
Then a nice bottle of Prosecco was delivered once we were in our room. The bartender Giovanni was so nice and helpful. Great man to talk to and made absolutely wonderful cocktails
It’s a mere 7 minute walk to the main square the hotel is beautiful. It’s not far from bus loop But would say 15 minute walk with suitcases. Definitely a great place to stay
Elegant first class accommodation. Parking available. Friendly, professional staff. Comfortable, spacious room with beautiful view.
Everything about this property was great! Our room was great, the staff was nice and helpful. The only thing that would be nice is if the gym opened earlier then 8am.
This hotel was one of the most beautiful we have every stayed in! The grounds were lush, views from our room were breath taking & the staff did everything possible to elevate our stay
The town square is a short 5-7 minute walk. Room service and anything you needed was delivered asap. The staff are so polite and helpful. Eggs your way, fruits cereals , baked goods. Room 338 , private great view
Beautiful view of the bay of Naples from the Hotel. The shuttle to and from town was excellent allowed us to visit town for ahopping/dinner without the addrd expense of a cab fare each way. Pool and service was excellent
My family and I had a wonderful time at the hotel. The staff was excellent, and the bus driver was the nicest person. We enjoyed a great view of the ocean from our rooms, and we will definitely return
Amazing Stay in Sorrento
What an uncredible stay. Carlos at reception was so nice and friendly. The staff at breakfast was very organized, and the breakfast buffet was good
We had a lovely stay at this hotel. The location is truly beautiful, with amazing views all around. From the top floor, the view of Mount Vesuvius is especially stunning — it’s a must-see and perfect for taking photos
The rooms could have been cleaner - found some small hairs around that could have been easily vacuumed. Outside of that, loved the room. The hotel breakfast is OK decent variety and a pretty robust juice jar
My room had one of the most beatiful views ever. Shutter trip to Sorrento were very convenient and on time. Service at the front desk did everything possible to facilitate day trips to several places
The include breakfast buffet has everything (even for picky American eaters like my spouse) and it’s around the corner from the main shopping street in sorrento with all the stores and restaurants
The staff was excellent and very helpful with restaurant recommendations, calling a taxi, scheduling tours to Positano and Amalfi
Lovely hotel in quiet part of town, lovely staff, great breakfast buffet, nice large pool on the main floor. Within walking distance to the town. Lots of nearby restaurants.
One of the most beautiful hotels I’ve ever stayed in! Do yourself a favor and get a room with a balcony, the view is incredible
It’s in the original villa and are two rooms combined into a guest suite. Generously sized bedroom and living room with a dining table that could accommodate 6 easily. The armoires and fireplace were a beautiful touch
Our room was beautiful! Highly recommend room #143 with 2 balconies overlooking the pool and garden, beautiful view of the Mediterranean in the distance and direct access to the lemon garden, pool and restaurant
Maybe I booked a basic double room, the facilities in the room are really simple. The breakfast on the top floor is OK, the layout is also old-fashioned. The view from the window seat is still good.
Everything was wonderful Staff,room.local,cleanliness,& all around good feeling
Near the centre, excellent for visiting Sorrento
We really enjoyed our stay at the Grand Flora. The hotel is modern, accessible, and in a great location—just a short 7–10 minute walk to the center of Sorrento
Overall, a wonderful property with stunning views and an ideal location
Ask for new section of the hotel
Location is good. We stayed at the old part of the hotel, AC is controlled by the front desk. Picture shows the new part of the hotel which is much better
We had an issue with the drain in the shower being blocked, but this was quickly fixed after it was reported. The breakfast was disappointing as it was basic, with little variation over the course of the week
Had lunch here and one night for dinner - the food was good but not exceptional. There are much better places in the town for food. The big plus point of the hotel is the pool area
The hotel food, service & staff were excellent
My wife and I stayed here for 3 days on our honey and we would definitely recommend. The room and pool views are spectacular. The staff went above and beyond to make sure we felt accommodated
Transportation from the hotel to the Sorrento bus station was included and also very reliable. A big thank you to the staff for making our honeymoon experience enjoyable!
The hotel interior, however, has a budget feel to it and the so called “Superior” Room we had was tiny, poorly furnished (with no bedside tables, no chest of drawers & only a single wardrobe each with no shelves in it
She went out of her way to accommodate our family and made sure our kids had double rooms right next to us, which made our stay so much smoother. Her warm attitude and professionalism truly set the tone for the trip
When we return to Sorrento, we will definitely go to this hotel and we will recommend it to all our friends and acquaintances. HOTEL CARLTON INTERNACIONAL, I WISH YOU THE BEST IN YOUR REOPENING!!!
We had a fantastic experience at Ara Maris Hotel & Spa. The entire staff was genuinely welcoming, and the service throughout our stay was exceptional. The rooms were spotless, modern, and extremely comfortable
Very good, very big, very polite, very new, fast wifi, I like it very much, I recommend it, ah ah ah ah ah
hahahahahahahahaha
good
very good
super goof
nice
Everything felt fresh, clean, and thoughtfully maintained. A special shoutout to Julia at the front desk – she was amazing
The property was extremely great as i have travelled itlay multiple times but this resort was by far the best in terms of everything
The hotel also offers a free shuttle bus to the city center, which is very convenient. If the rooms are renovated, this hotel could easily be considered a 5-star property
There is also a rooftop with an amazing view and live music, which adds to the overall experience. We had a one-night à la carte dinner, and the quality was amazing
Quite frankly I've never been treated better in my life, they genuinely can't do enough for you! Across the board fantastic service. Wild rabbits by the jacuzzis aren't for everyone but I loved them!
The hotel rooms are dated and definitely need renovation. However, the breakfast was awesome, with a wide variety of high-quality options
The hotel has a great swimming pool with a nice bar, and the garden offers a beautiful atmosphere. There is live music along with a buffet that includes many options at a reasonable price—unfortunately, we missed it
I only realised my £25 had gone missing when I got back home which is frustrating otherwise I wills have definitely have said something to the hotel staff queueing this
Stunning ocean views and good location in Sorrento
We didn’t stay or eat here but just had drinks on the terrace. What an absolutely astounding place. Great service, bit expensive as you would expect but not prohibitively so
Everyone went above and beyond for us. I would like to thank Angelo and Chiara personally for everything they did for Sam and I. This was truly the best day of our lives and you both made that possible
It’s well worth finding to while away an hour or two
On October 10th of 2025 Samantha and I were married at the Bellevue Syrene Hotel. We could not have asked for a more magical and memorable day. It truelly was the best day of our lives
They even picked up on aspects that we completely forgot about!
I was amazed at the service provided by the entire venue. From the doormen staff to the valletting service, reception, kitchen staff and servers
We had a fantastic stay at this beautiful hotel. The room was excellent, and the view was the most amazing he had ever had. We were close to the shopping, restaurants, and the marina, where we took a few guided tours.
Best hotel service we've ever had, great continental breakfast, convenient location walkable to everything, and even has a private elevator for guests that brings you all the way down to the beach
By FAR the most service oriented hotel!!! Simply gorgeous! Amazing staff… close to city center… walk to Ferry to Capri and the Amalfi Coast! Just premier all the way! Look no further!!!
Amazing property, wonderful people, great food. Rooftop as an incredible way to spend our evenings. Thanks to Giovanni behind the bar and all the staff that made us feel so special
Stayed in the Wagner Suite for our honeymoon. Big wraparound balcony with great views of the water
The hotel is out of town and up the hill, realistically it’s a 35 minute walk from the old town and it’s pretty steep but the hotel provides an hourly shuttle service which is very reliable
Great clean hotel with an amazing view. The staff were super friendly and helpful. The shuttle to the city center was another great bonus.
The breakfast was plentiful and unique; the apple juice was delicious. I asked the waiter if it had sugar or honey, and he said it was pure juice. The lemon cake and apple pie were also excellent
All I can say is that it was a perfect evening, night, and awakening. The dinner was fantastic, not only for the fish but also for the impeccable service.
VI – she was beautiful and kind, and provided a detailed introduction to Sorrento. The bathroom sink drain in my room was a little slow, but after I mentioned it, someone was immediately called to fix it
The staff were polite and attentive. This was the only non-five-star hotel I stayed at during my nearly one-month trip to Europe, but it was the most stunning
My only complaint is the air conditioner was turned off for the season. Good thing I travel with a mini fan for the night stand. Could not open balcony doors because of mosquitos, tried that and lost that battle
Property location the best, you have beach, many good restaurants, shopping . Hotel has character and beauty, view is spectacular. Great place to stay
We celebrated a birthday dinner at the restaurant in this hotel and had a wonderful experience. The food was excellent, and the view from both the bar and the restaurant was absolutely stunning
A great hotel in the most perfect location, a little dated but it has a true Italian charm, the newly refurbished rooms are excellent and very comfortable. I would highly recommend.
Excellent hotel! The staff was friendly, room was very clean, breakfast buffet had different options. Really enjoyed our stay.
In-room coffee maker would have been nice! Otherwise the room has the best possible view ever.
To start, the hotel has a beautiful main hallway and a gorgeous view at the rooftop where me and my boyfriend were able to enjoy the view over the city and mountains around it while getting a back massage with water pressure at the pool
Exceptional Stay – Perfect in Every Way
Our stay at this hotel was outstanding from start to finish. Everything exceeded our expectations — from the welcome at check-in to the attention to detail throughout our visit
The breakfast was excellent, with a wide variety of fresh and delicious options to suit every taste. The rooms were spotless, comfortable, and well-equipped with everything we needed
This was without a doubt the best hotel experience I have had in Italy
The amenities — from the lounge to the rooftop pool with the view— were all top-notch and well maintained. The location couldn’t have been better, close to everything yet quiet
This hotel was in an excellent location for exploring Sorrento. We easily walked with our bags from the train station. The staff were welcoming & helpful. The included breakfast was excellent
Just close enough to be quick trip but far enough away to not be in the crowds. With pool, beach, multiple food options, elegance and to top it off incredible staff. We cannot say enough good things about our stay
Room was big, we had a balcony looking over the beautiful gardens. The cliff location was amazing with incredible views, sunsets, etc!
Would book here again every time
I liked everything especially the service provided by the staff. I have stayed there before and hope to visit again
The property and hospitality was absolutely unmatched. Fantastic experience and would come back in a heartbeat.
The hotel is great 🌇 so beautiful
We thought the room was mediocre and disappointing. The property was very attractive, and the staff was very pleasant. It turns out that it was not quite the kind of property that we are used to staying in.
This hotel is the best! Location on the Bay of Naples, beautiful setting and beautiful property! Awesome breakfast, great staff and great restaurant! Walking distance to everything that you want, scenery, dining, shopping and more
Great Hotel… I would recommend this hotel if you want to have the best vacation. This was in such a great location and all the staff are so accommodating.
Staff very nice and helpful. Cleanliness was excellent. Views fantastic. The rooms were quite pricy.
Food was excellent. Staff was very helpful and the SUV to airport was safe and comfortable.
This was one of our favorite hotels we stayed in. The grounds were gorgeous and we were finally able to relax for a little while outside while enjoying the beautiful scenery. The beauty of this place is unparalleled
We booked a driver the day before to take us all the way down the Amalfi coast stopping at a few places. The scenery was gorgeous and the driver was great! Well worth it and so glad we did that
Sorrento, Via Tasso angolo Piazza Vittorio Veneto 🧭 Map
🌞 From seashore 2 min
We stayed here for 4 nights and it was our favorite hotel from the trip. The room was very nice, high end features and staff was great. We used the rooftop pool quite a bit with drink and food service it was very good
It's very centrally located and walking distance to everything, they also helped with car service for us to the airport. The only thing that wasn't great was breakfast, but that was probably personal preference
We had a first-class experience at this hotel. The room was large and very comfortable, with beautiful blue and white decor and tile work. We appreciated the stunning rooftop bar and the generous breakfast
We were very happy with the staff, the hotel, dining options, the gardens and location. We highly recommend the hotel for anyone visiting this beautiful city. You will not be disappointed.
To get to the hotel from the ferry, (from Naples) we walked from the port to the right past the beach clubs, and took the public lift up to the city center
It was a €1,20 fee but we paid it gladly to get up top! Only a three block walk from the top of the lift. We would love to return some day!
The location is good, right next to the bus station. The rooftop pool is beautiful, but you have to go early to watch the sunset in the evening. It is very comfortable to sit on the balcony in the room
Shout outs to Mario and Cristina as well as the other front desk staff. The hotel and room were in excellent condition with a vintage style. We really enjoyed the rooftop pool!
What a beautiful spot! Room was excellent, great location within easy walking distance to the main town square and lots of great restaurants. Would definitely recommend!
I spent one night with my family. We really enjoyed the hotel, the staff were very friendly and helpful, the rooms were spacious and clean, the breakfast variety was good and the location of the hotel is great
The Forte of this hotel is the staff. The reception front office staff are amazing. A very special mention to Valeria,
Claudio
Sebastiano
Ines
Valentina. Raffaele the restaurant host takes great care of his guests
Maria
Carmela from house keeping were fabulous 👌
We recommend this hotel VERY highly
We sat on the rooftop terrace on evening and found it relaxing with a lovely view over the bay of Naples. The location was good a short walk away from the centre of Sorrento. We would definitely recommend this hotel
We used the pool on the ground floor as it was very hot and we wanted the shade. The pool area has some greenery which is nice and takes away the hard edges of bricks and mortar that often surround urban hotels
Beautiful hotel with great service. Saturday night Sorrento dinner was wonderful food and music. Got a fabulous massage with a very skilled therapist. Pool is not heated or temp regulated as advertised
Part of my Costco package ~ favorite hotel of my trip!! Breakfast on the patio is amazing (ambiance and food!). Great pool and deck on the roof with service. Balcony off of room. Staff was so great!
The hotel is of a classic design. Our room had the garden view to the rear. It was nice to hear the birds singing in the trees and eating breakfast in the garden was a delight
The evening meal was in the restaurant and the food was delicious with a classic menu and a menu that changed daily. All staff were polite and courteous. The cleaners worked hard as did the waiters
The beauty and history of the property can be felt in every part of the experience, from the picturesque entrance and driveway, to the dreamy lobby, commanding terrace and captivating stairways
We’ve stayed at beautiful hotels around the world, but the Grand Hotel Excelsior Vittoria in Sorrento is truly in a class of its own
Fresh pastries, fruit, Italian specialties, and made-to-order options, all enjoyed on a terrace with sweeping views… the perfect start to each day. Evenings at the hotel feel like a scene from a classic Italian film
It was here that I was able to perfect the art of sitting at a table and enjoying a meal for 3 hours - a very foreign concept for this American who works 120 hours a week and eats every meal at a desk
From the moment you walk through the gates, the property feels like a private, elegant estate perched above the sea — lush gardens, citrus trees, manicured pathways, and a timeless sense of charm
Excellent experience! Beautiful hotel. Great location. Our three bedroom suite was more than we expected. Truly enjoyable experience.
The bathroom is extremely small, requiring one person to squeeze through, and the shower area is even worse – unclean and old, making it almost impossible to move around inside; showering is very difficult for anyone over 1
It's fine if you don't have luggage, but if you do, it takes about 20 minutes to drag your suitcase, which is a bit of a hassle. I strongly advise against staying here if you have high standards for hygiene
Other than that, the kitchen staff were great, the room was clean but every room only accommodating for two people including only two chairs on the small balcony
If you are coming here for the Jacuzzi don't bother. They dont heat it, and will gaslight you to think that a jacuzzi is supposed to be cold
The only advantage is its proximity to the station, making transportation convenient, and it's not far from the pier
We absolutely loved our stay at hotel Michelangelo! The location is prime