Hotel Michelangelo in Sorrento

The hotel is quite old, the rooms are very small, barely large enough for two people to squeeze in and out at the same time, the facilities are outdated, and the cleanliness is poor, which is very unsatisfactory. Firstly, there were bloodstains on the pillows, and secondly, the trash can in the bathroom was full of the previous guest's garbage, indicating the hotel cleaning staff hadn't cleaned it. The bathroom is extremely small, requiring one person to squeeze through, and the shower area is even worse – unclean and old, making it almost impossible to move around inside; showering is very difficult for anyone over 1.85 meters tall. The only advantage is its proximity to the station, making transportation convenient, and it's not far from the pier. It's fine if you don't have luggage, but if you do, it takes about 20 minutes to drag your suitcase, which is a bit of a hassle. I strongly advise against staying here if you have high standards for hygiene.

If you are coming here for the Jacuzzi don't bother. They dont heat it, and will gaslight you to think that a jacuzzi is supposed to be cold. Other than that, the kitchen staff were great, the room was clean but every room only accommodating for two people including only two chairs on the small balcony.

We arrived at 1030am and were informed that the check in was at 3pm. Asked twice because we thought it was later than usual. The lady with spectacles insisted it was 3pm. Checked online later, found out it was after 2:30pm. If the room wasn’t ready, she could have just said it so, instead of misleading us.  Second, this was the only hotel in entire Italy that didn’t even offer free water bottles. You would find it in the mini bar and it costs 3 euros.  The amenities consisted of paper cups and small bottles of body wash/ shampoo which weren’t replaced the next day, so we had to make do with what little soap was left. The bed was put horribly together. The bathroom had mold in so many corners, the walls were dirty, didn’t seem like it was thoroughly cleaned in years. 
The good thing was that there was spare pillows, a balcony with table & chair. The breakfast was one of the better breakfast we had in Italy. The location was amazing, 1km to the port and there was a grocery shop nearby. The price was also reasonable  (250 euro per night) when we booked. However we considered extending our stay and checked two weeks before we were due to arrive and it had gone up more than 50%, at which point I don’t think it was worth it.