Hotel Capannelle Roma

Arriving in Rome at the Capannelle hotel, we drive down to the underground garage. With some difficulty we find the pedestrian exit (which is also the driveway… Since the pedestrian exits were all closed…., arriving in the hotel lobby, beautiful and very clean, we are welcomed, I would say in a professional manner, by staff with neat uniforms. After taking the room keys we go up with the elevator and upon arriving at the floor we enter the room assigned to us. The room is a bit sparse for a four-star hotel, with dated furniture and a few small stains in the air conditioning area. The bathroom is clean and quite nice… The room is generally very clean. We had dinner at the hotel restaurant. The menu is poor in dishes and the wine list is certainly not 4-star. The waiters are kind, the kitchen service is too slow. Some dishes on the menu were not available due to small internal problems. We slept well as the mattress was of good quality, we did not find a choice of pillows but they were provided on request. The breakfast was very good both for the quality of the products and for the variety of the buffet.

hotel/residence in the outskirts of Rome, on the Appia Nuova, a residential neighborhood. typical 80s structure ideal for conferences, many rooms, decent for cleanliness and comfort. would need restyling again with carpet 😳, bathroom with tub, non-working refrigerator. 😟 for one night more than fine. quite cheap, I didn't try the breakfast. the restaurant, the smallest on the ground floor, acceptable apart from the slightly slow service.

What we liked ….. the hotel staff were mostly helpful and approachable. They were friendly and pleasant. The gardens were nice, the freshwater pool was lovely and I had it to myself, plenty of available sunbeds. Breakfast was good, lots of variety and the dining area was spacious. The bathroom was lovely, hairdryer was provided and the bath was great, always plenty of hot water for a bath or a shower. There is a small fridge and a safe in the room. Close to the hotel is a supermarket and a really nice Cuban restaurant, it looks a bit ropey from outside but is actually nice inside and the food was very good! What could be improved…… the hotel is not close to the centre of Rome, the 118 bus stop is close by but you have to buy a ticket BEFORE you get on the bus and they are hit and miss whether they turn up. The hotel don’t provide tea/coffee making facilities in the rooms. The pillows are like bricks, a comfortable pillow would have made a huge difference. The hotel is noisy even during the night people talk and laugh in the corridors. Polite notices would be useful. It would be great if the hotel could have provided an information pack with useful information such as bus/taxi, map etc. It was still 26 degrees but the pool was closed after our first day, if would have been amazing if it could have stayed open for perhaps another couple of weeks. We were badly bitten by mosquitoes whilst in the hotel, my son was bitten 49 times, perhaps this could have somehow been prevented I’m not sure. All in all, the hotel was clean and we did enjoy our stay. With a few small adjustments it would have been really great.

Hotel 30 minutes from the center by direct bus, which would not have been a problem if it had been spotless but unfortunately it is not! Absolutely not worth a 4 * but rather a 3 *. The beds are atrociously hard and the rooms full of mosquitoes that have taken up residence in the hotel's swimming pool. The swimming pool is not freely accessible and yet really does not have to be paid for!! Only Tommy at reception was lovely with us otherwise it seems that we disturbed everyone else. I strongly advise against the hotel restaurant which is really not good.